When you arrive you are greeted nicely and at first glance it looks like you are in a nice hotel. It was clean, almost spotless, nice bar area with an an on site resturant but as they say never judge a book by its cover.
The room was small, not overly confortable and the entire building shakes and echoes every time a vehicle comes in their parking lot all day and night. It sounded like someone was bowling in the room above me. The reponse at the front desk was, management is aware of that and they are trying to fix it. Well they are not in too hurry of a rush because I was told this has been a complaint for a very long time. I wanted to have dinner at the bar one night but the kitchen staff decided to show up 2 hours late and then spend the next 2 hours cleaning the kitchen, by the time it opened it was well past 8PM, not worth it. The bartender Tabitha was very nice and offered to buy a round of drinks but it was not her fault and she did everything possible. t will be interesting to see if management contacts me regarding the poor rating I left on the survey card.
Location of the hotel is nearer the governmental buildings rather than the downtown riverwalk region where the bars and resturants are, Montgomery is a ghost town at night in that area so if you wander the few blocks to the riverwalk area, dont do it alone.
I suggest to stay here only if it is your last resort. There is a Hampton, Embassy and the convention center hotel where there is more action and things to do steps from the hotel. It does seem that Hilton management has neglected the Doubletree brand nationwide.
- Official Description (provided by the hotel):
- The DoubleTree Montgomery Downtown hotel is conveniently located within walking distance of the Convention Center and in close proximity to area businesses and government offices. Upon check-in, you are welcomed with a warm Doubletree chocolate chip cookie. Enjoy an onsite fitness center, state-of-the-art business center, full-service restaurant and gorgeous views. ... more less
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- Also Known As:
- Madison Hotel Montgomery
- Best Western Montgomery