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“Don't stay here” 1 of 5 bubbles
Review of Home Towne Suites - Montgomery

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Home Towne Suites - Montgomery
Ranked #51 of 71 Hotels in Montgomery
Chattanooga, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Don't stay here”
1 of 5 bubbles Reviewed December 4, 2010

The Good: The room was clean and well designed. The Bad: Constant problems with noise, (thin walls) issues with parking, and a complete lack of concern for the customer. I have never seen a management staff who was so disconnected and cared less. There were multiple issues with our stay and nothing was done to address the issue. Please make other lodging choices when in the area.

  • Stayed November 2010, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Wolfdad2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
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English first
London
Level Contributor
2 reviews
3 of 5 bubbles Reviewed March 23, 2010

We stayed here because we had internet connection problems at the previous hotel that we were staying at. We found it whilst in town, after looking at so many others, it looked to be the best one out of all of them.

The price is a bit steep for what you actually get. The rooms are reasonably clean, but could do with a little extra work. They look like theyre in need of a bit of a refurb! The bed was small but very comfy. The kichenette was well equipped. The best thing about the room was the desk. The lightening in that area was great, and the desk chair was very executive. The rooms could be a little bit bigger though.

This hotel is okay if youre staying there for a night or 2, but any longer, I wouldnt do it! I guess if youre having an extended stay, and NEED a suite with a kitchen, then this would be great for you, but if a kitchen is not a necessity, then there are better hotels in the hotel for a more economical price!

Would I stay there again??? Unlikely! Would I recommend it??? If you NEED a kitchen, then yes, if not, forget about it and find someone else!

  • Stayed February 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TJCobbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed October 24, 2009

I booked this because I'm a Marriott Rewards member and they were offering a ticket package to two local attractions if you booked a two bedroom suite. Hotel was a bit hard to find due to poor roadway signage in the area and both GPS units (CrackBerry and TOMTOM) gave us bad (like two exits up) intel. The location, once you find it, is a mostly commercial area with lots of dining and mid-level big box shopping nearby. This was the only positive for us. First, the front desk had no idea about any ticket packages and we were told we'd have to wait for a manager the next morning to reconcile this. Turns outs, no one ever books the packages -- I'll explain some possible reasons for this later -- and they did not have them onsite. Manager was very kind and offered to drive into Montgomery, purchase the tickets, and bring them back but I suggested she just take the difference off the room which she did without a problem. The room itself appeared to be only marginally clean. The property is an older one with a facelift, so its hard to tell dirt from wear and shoddy repairs. I am not a fan of this situation and think hotels should do everything possible to make rooms at least APPEAR to be clean. Oddly colored grout, painted over stains, and stained/chipped furniture are negatives for me. The tub apparently used to have some of those no skid pads that left stains...stains on porcelain..whatever. As this property is an extended stay option, there were also a plethora of cooking smells and questionable looking characters in the parking lot. The walls are also very thin and I now know that the couple next door has relationship problems. Not because they were yelling, but rather having a slightly angry discussion. We had originally planned to add a night but went elsewhere. Despite all of this its not a bad location and the right room would probably make this an okay stay for a male patron seeking a long-term accommodations.

  • Stayed October 2009, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank IStayN2ManyHotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis, MO
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 28, 2009

I stayed here on 6/29/09 in a studio suite with 2 other adults for one night on our way to Florida. It was extremely clean and had a homey feel - it had a small full kitchen, king bed and pull-out sofa. The room also had a HUGE closet, and a nicely appointed bathroom. This type of hotel caters to a business/longer term stay, but it was great for one night. The grounds were also very nice, and the hotel was located in a safe and convenient area (near lots of other hotels, restaurants, gas stations/stores). The staff there was also extremely pleasant, friendly, and helpful. The only negative thing I noticed at all was that the small outdoor pool had a greenish hue to it, but I didn't have time to use it anyway! The entire hotel is also non-smoking, so there's no fear of getting stuck in a stinky room.

  • Stayed June 2009, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Traveler4Ever_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niceville, Florida
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed March 31, 2006

Great value for two bed room suite. With a good kitchen that made a family with teenagers comfortable. Good WIFI connection but no lobby computer or printer. No free breakfast, but many restaurants and a grocery store not very far away. Comes with apartment stove, fridge, microwave, coffee maker and toaster. Sorry ice maker did not work and the oven could use a pans. . You could hang out for weeks and not get cabin fever. Very close to exit I-85. so be sure to get the middle left lane on Carmichael Rd. if you want to get on the interstate. Again great value.

  • Stayed March 2006, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Louis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 bubbles Reviewed January 10, 2006

After a really poor stay in May 2005, I gave this hotel a second chance, and they disappointed again. I am a Gold Rewards member, and they put me into an ADA room, with a broken shower and a coffeepot that was left dirty. They fell on my list of places to stay in Montgomery, but I gave them a second chance. I had reserved, and was guaranteed, a non-smoking room. Upon check-in, I find that there was no non-smoking rooms available and they really didn't seem too bothered. Their Gold Rewards member guarantee doesn't seem to mean much here. Given a choice, definately stay at the SpringHill Suites right next door - much better value for the same money. This is a very tired property with tired employees and not much regard for business travelers that give them a lot of business year after year.

  • Stayed January 2005, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norman, Oklahoma
Level Contributor
74 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 358 helpful votes
3 of 5 bubbles Reviewed December 22, 2003

I travel quite a bit on business but this was my first trip to Alabama.
The Montgomery Townplace is a clean and relatively new suite hotel. The accomodations seemed to be aimed at the lower end of the business/longer stay market, because some amenities are lacking. For example, there's no breakfast (I should have read the hotel listing closer) and the rooms are on the small side. My biggest gripe concerned the soundproofing between the rooms. The walls are pretty thin and you'll be able to hear your neighbor's TV better than your own. When the TV was shut down the snoring began.

Location is good - just off I-85 and there are plenty of restaurants in the area. Unfortunately rush hour traffic in the immediate vicinity is horrible.

Many guests seemed to be military personnel associated with the nearby Air Force base.

If you're on a tight budget but still want a kitchen and refrigerator the Townplace Suites may be acceptable to you IF you bring a set of earplugs.

Helpful?
4 Thank DaveOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Home Towne Suites - Montgomery

Property: Home Towne Suites - Montgomery
Address: 5047 Towneplace Dr, Montgomery, AL 36106 (Formerly Crestwood Suites of Montgomery)
Phone Number:
Location: United States > Alabama > Montgomery
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #51 of 71 Hotels in Montgomery
Price Range (Based on Average Rates): $
Hotel Class:2 star — Home Towne Suites - Montgomery 2*
Number of rooms: 95
Official Description (provided by the hotel):
Located in the capital of Alabama, Home-Towne Suites of Montgomery offers affordable extended stay lodging accommodations for business and family travelers. Home-Towne Suites of Montgomery features spacious suites comfortably furnished and equipped with full kitchens and living areas. This suites full kitchen includes a 4 burner stove top with oven, a dishwasher, and a toaster. The hotel boasts a friendly staff and excellent customer service as well as easy access to Interstate 85 (Dr. Martin Luther King, Jr. Expy) which brings you to downtown Montgomery in less than 10 minutes. For added convenience, the hotel provides free parking, Wi-Fi and premium cable TV. Guests also enjoy 24-hour access to the onsite laundry facility and vending area. ... more   less 
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Also Known As:
Towneplace Suites Montgomery Hotel Montgomery

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