Starting with check in I had the feeling that this was not going to be a great motel. I am okay with foreign hotel workers, but it is nice when they speak English well enough to understand what I need. It took at bit, but I got checked in. The next surprise was that the door to our room was very hard to open and required a firm shoulder applied before it would give. The room was suppose to be non-smoking and was marked as such, but you could still smell the odor of cigarettes. My daughter opened the drawer in the bedside table and found out why--someone had used the drawer for an ashtray and it was full of ashes! There was also a used tissue and an empty wrapper. The bathroom mirror had what looked like a phone number written on it in soap and only half an attempt at removing it had been made. On the positive side, the beds did look fairly new and were comfortable. The tv worked as a tv should and the wifi was okay. Breakfast the next morning was a bad joke. The guy behind the desk was just finishing making a waffle when we came in, but there was no waffle batter in sight. All there was was two muffins, 5 small danish like pastries, packets of salt, small amounts of cereal and a bit of milk in a jug. This was early in the morning when most motels are well stocked for breakfast if they offer one. All around were empty places where food should have been. The drink dispenser had apple juice and something that was suppose to be orange juice, but looked more brown than orange. It was creepy the way the guy behind the desk watched us so we left and went else where for breakfast. Overall motel was poorly lit at night and felt creepy though I could tell from the rooms that attempts had been made at updating. Maybe this place will improve in the future, but I don't think I will give them another try.
- Official Description (provided by the hotel):
- A Montgomery Alabama hotel - Quality Inn & Suites near Troy University. The Quality Inn & SuitesTM hotel is centrally located and is four miles from Troy University-Montgomery Campus. This Alabama hotel is minutes from local points of interest like the Montgomery Zoo, the Garrett Coliseum and the Eastdale Mall. ... more less
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