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“Marvelous place to stay”

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Embassy Suites by Hilton Hotel & Montgomery Conference Center
Ranked #25 of 72 Hotels in Montgomery
Montgomery, United States
1 review
“Marvelous place to stay”
Reviewed June 28, 2013

Great lobby area with wonderful ambiance. Free breakfast, afternoon cookies, and evening reception are a great bonus and really add to the value. Pool is small, but clean and well kept. Fitness center has a nice variety of the basics, plus some niceties such as towels and medicine balls.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Nathan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review, July 1, 2013
Thank you for this outstanding review!!

We hope to see you again when traveling to Montgomery, AL!!

Thank you again
Brendan England
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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943 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • Any
English first
Memphis, United States
2 reviews
Reviewed June 28, 2013

We arrived late at night without a reservation. I am a Hilton Honors member and was greeted as such. This is a huge hotel! We thoroughly enjoyed our stay. Nice and quiet, convenient to the interstate and really good service!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jennifer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mobile, United States
1 review
Reviewed June 26, 2013

The check-in staff act like robots. They concentrate on their professionalism so much that they forget to add the human touches. I would have liked to see a real smile, that extended to the eyes, not just the lips.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Gail N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United States
1 review
Reviewed June 23, 2013

From check in to check out everything was excellent. Staff was helpful and nice. The food that I received from the lounge was good to taste. I did not get a chance to experience the pool, breakfast, dinner, or business center. On my next visit I will have try everything out.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review, June 28, 2013
Thank you for this great review!

The pool, fitness center, breakfast and business center will all be here when you return!

See you soon!

Thank you, Brendan England
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2013

The rooms smell bad. Some of the rooms are smoked up. The carpet needs to be replaced inside of the rooms. However, the hotel staff were very courteous and did everything that they could to accommodate our needs. The breakfast was very good. The fitness center and pool is nice. Internet access is very slow and problematic. Parking is terrible unless you use valet service.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Otis J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review, June 28, 2013
Thank you for your recent stay and review, we appreciate your business! I will share your feedback regarding the guest rooms with our leadership team. We do have a limited amount of smoking rooms onsite, but nonsmoking rooms should be nonsmoking, I apologize for any smoke smell that may have bothered you.

The hotel is located downtown. Parking is available via valet or at the parking garage in the rear of the hotel; and we also have parking available right out front of the hotel (just steps away from the main entrance).

Our complimentary breakfast buffet with made to order omelets is a signature of our brand, we are glad you enjoyed! We appreciate all of the feedback you provided and will share this with our leadership team to address any areas of concern.

Thank you again Brendan England
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
falkville, al
Level 2 Contributor
8 reviews
Reviewed June 20, 2013

Great location, within walking distance of the performing arts center and lots of restaurants. The staff is courteous and helpful and the rooms are always roomy and comfortable. The valet had our car out front within five minutes even though it was a very busy time for checkouts.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank genarw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Headland, Alabama
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 19, 2013

excellent place good location staff great our only problem was the line at happy hour not enough help there. Parking for some was a problem but we were OK. Good staff very helpful check in very easy. Downtown area has lots of places to eat

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank rlb21716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review, June 20, 2013
Thank you for your recent stay. We are glad you enjoyed the hotel and the area. I will share your feedback with our leadership team.

At Embassy Suites we always offer our 2 Room Suites, Complimentary Breakfast and Complimentary Managers Reception from 5:30pm to 7:30pm.

We hope to see you again soon!

Thank you, Brendan England
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Hotel & Montgomery Conference Center

Property: Embassy Suites by Hilton Hotel & Montgomery Conference Center
Address: 300 Tallapoosa St, Montgomery, AL 36104-2552
Phone Number:
Location: United States > Alabama > Montgomery
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Romantic Hotel in Montgomery
#17 Business Hotel in Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel & Montgomery Conference Center 3.5*
Number of rooms: 237
Official Description (provided by the hotel):
The Embassy Suites Montgomery - Hotel & Conference Center is located in historic downtown Montgomery, Alabama. The hotel offers the best stay of all Montgomery hotels, whether you're traveling on business or looking for a family vacation. The Embassy Suites Montgomery - Hotel & Conference Center combines our upscale full-service all-suite hotel with outstanding service and accommodations, with a convenient location right next to the city's historic Union Station and Montgomery Convention Center downtown. The hotel is just off of Interstate 65 and nine miles from the Montgomery Regional Airport. ... more   less 
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Also Known As:
Embassy Suites Hotel & Montgomery Montgomery
Embassy Suites Hotel And Montgomery Conference Center
Embassy Suites Montgomery Hotel
Montgomery Embassy Suites

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