I recently stayed here during a soccer tournament. The hotel was booked full for the weekend. The staff were all friendly and gracious. The rooms were reasonable size and clean and the beds were comfortable. All rooms also had a microwave and refrigerator. There was a very good complimentary hot breakfast served in the morning. The breakfast area was spacious and clean. The breakfast host kept up with the breakfast during the onslaught of guests in the morning. The food was always replenished promptly and no one had to wait, despite the high number of guests getting breakfast. The hotel was in a great location and I would certainly stay here again. I can't comment on the rate, because we had to book through a travel agency because of the soccer tournament and I'm sure they had a surcharge attached to our rate. However, I don't doubt had we booked directly we could have received a reasonable rate. In fact, the hotel did a great job of accommodating all the people who had reservations screwed up by this travel agency and probably had to work twice as hard fixing another organization's mistake. That being said, the front desk staff dealt with the situations admirably and were always polite and smiling, And speaking of the front desk staff, I stopped by to tell them my phone wasn't working because I had intended to schedule a wake up call. The y took my information and at 6:15 the next morning (the time we would have scheduled the call) a staff member was knocking at my door to make sure we were up. I think that is excellent customer service!
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites is located off I-85 exit 11, on Boyd-Cooper Parkway. Convenient to Eastchase shopping and dining. Our location features state of the art, spacious, luxuriously furnished guest rooms. Each guest room is furnished with a 32-inch flat panel television with premium cable, free wired and wireless high-speed Internet access, microwave, refrigerator, free local and 1-800-calls, and safety deposit boxes are available. Each guest may enjoy our delicious deluxe continental breakfast. The Holiday Inn Express Hotel & Suites has an exceptionally beautiful indoor heated pool and Jacuzzi hot tub. Business guests will appreciate the convenience of our business center and meeting rooms. The fitness center is well equipped with an elliptical cross trainer, treadmill, stair climber, and recumbent bike for your overall fitness. The Holiday Inn Express Hotel & Suites provide free parking, elevator, and USA Today newspaper. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Montgomery/Boyd Cooper Parkway
- Holiday Inn Express Montgomery
- Montgomery Holiday Inn
- Holiday Inn Montgomery