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“Great Break in our travels” 5 of 5 bubbles
Review of Drury Inn & Suites Montgomery

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Drury Inn & Suites Montgomery
Ranked #3 of 71 Hotels in Montgomery
Certificate of Excellence
Hodgenville
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Break in our travels”
5 of 5 bubbles Reviewed July 12, 2014

We stayed here for a break on our way to Destin, FL from KY. It was just what we needed. The front desk staff was extremely friendly upon check in and throughout the stay. Staff was present and helpful during the kickback and breakfast meals. The kickback included salad, baked potatoes, hot dogs, chips/nachos, meatballs, pasta with marinara, popcorn....no need to go out to dinner which was very nice. Breakfast was great with pastries, eggs, biscuit and gravy, sausage, home potatoes, and waffle maker. The room was a bit small but clean. Free Wi-Fi is included in the stay. The shower has dispensers for shampoo, conditioner, and body wash. We swam in the pool and used the hot tub which were refreshing. We have stayed in several Drury's and this was one of the best!

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hedwiglee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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500 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Ohio
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed July 8, 2014

Another great stay with Drury. This location is near both main interstates, lots of restaurants, and shopping. Alexa checked us in with clear information and a genuine pleasant smile. 5:30 Kickback meal had salad, veggies, chicken fingers, hot dogs, nachos, baked potatoes, and Mac n Cheese. Plus 2 wine, beer, or cocktails. Breakfast menu also has a variety to suit adults and kids.....great deal for families to get evening meal AND breakfast with the cost of your room.

Our oversized room had a sitting room as well as a King bed, micro/frig, granite in the bath and super clean duvet and sheets. Free wifi and comfy quiet AC was a plus.

We've started planning our trips based on the proximity to Drury Inn and Suites. Great customer service and clean upgraded rooms has won our loyalty.

Room Tip: Ask for a corner room which is oversize. It has a separate sitting room with a lounge chair, a recli...
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nova_jlba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muskogee, Oklahoma
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed June 30, 2014

We generally swear by Drury Inn and look for the chain whenever we travel. This Drury Inn was as nice as any other we have ever stayed in, however we had some issues with our room. We stayed in a King suite on the 6th floor and the room had not been cleaned when we checked in around 5pm. There were paper plates and empty pizza boxes, dirty unmade beds and a messy bathroom. We called the front desk to have it cleaned and when housekeeping knocked on the door, they seemed skeptical about the room being dirty. We went down to the kickback to allow the room to be cleaned. When we returned there were still dirty towels left hanging on the back of the bathroom door and replacement clean towels had been left, but not enough for all 4 of us.
The front desk was very friendly and helpful, but the housekeeping staff did not seem at all pleased to be called upon. We love the price and value of Drury and the evening kickback is a tremendous value. We will continue to stay at this chain when we travel and recommend it to friends in spite of this experience.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Jolita88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn & Suites Montgomery, responded to this review, July 7, 2014
Thanks for taking the time to let us know about your recent stay. Guest feedback and opinions are very valuable to us. We are sorry to hear about the room cleanliness issues you encountered and apologize for the inconvenience. We will share your feedback with our housekeeping department and will use your experience as a training opportunity. Thanks again for your feedback and we hope to see you as our guest again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed June 27, 2014 via mobile

Fours kids and could not have had a better stay. Modern and convenient to most Montgomery amenities and just 15 minutes to Maxwell Air Force Base. Parking with a trailer is the only negative, however, there is a Costco right behind the hotel. Lots of restaurants, two malls and downtown all within minutes. Beds are comfortable and the suite was sweet.

Stayed June 2014
Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katy, Texas
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed June 27, 2014

We stopped here on our way to Charleston, SC. It was me, my wife, 2 kids and 2 dogs (1 large, 1 small). We checked in late after the happy hour and popcorn was over. The front desk staff was very pleasant and checked us in promptly. We were on the 2nd floor -- I assume because we had pets.

We were in a 2 room suite with 2 queen beds. The front room had a desk w/ chair, a dresser, an LCD tv, a couch with 2 end tables, a coffee table, and a recliner with a end table and lamp. The couch pulled out into a bed but we did not use it.

There was a small galley kitchen between the front room and the bedroom. It had cabinets, a microwave, coffee maker, a mini-fridge and a sink. Across from the kitchen was the bathroom. It wasn't cramped but not very large. It was clean and did have granite counter tops.

The bedroom also had a dresser with an LCD TV, a closet and the 2 beds. In our odd numbered room this is where the windows were which, unfortunately, faced the rising sun. The AC was situated in this room with a thermostat on the wall. There was no A/C in the front room but there was some sort of in wall fan that pushed the air from the bedroom into the front room. It worked OK but was loud and resulted in having to have the bedroom slightly colder than desired.

Overall the room was average cleanliness, again, probably because of the pets. Not all pet owners are responsible owners.

The breakfast area was spacious, clean and well maintained.

The pool and spa looked nice but we didn't use them.

If we happen to pass back through here, we will stop again.

Room Tip: Odd numbered rooms face the sun.
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  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JasonInKaty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolingbrook, IL
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed June 25, 2014

Free evening meal (pasta, baked potatoes, hot dogs, salad and nachos) who could ask for more! The next morning they served breakfast. There was even an evening snack.

My teenage granddaughter loved the pool. You could swim from the outside pool to the inside pool. The staff was very helpful. Since I am handicapped and need a walker, they were always asking if I needed any extra help.

My husband would have stayed forever but we had to move on to our next place.

Room Tip: They have special rates for seniors.
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  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank emeldrum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed June 24, 2014

Traveling all day with a 5 and 6 year old, I was pleased to park the car. Had never stayed at a Drury Inn before. We got the last room available with two beds...a suite. The children were awestruck by the size of our space. We had a living room!

Ended up having a free dinner there. Menu included salad, chili, hot dogs, nachos, baked potatoes, chicken fingers, etc. The kids liked it and the salad was fresh. Also I was treated to 2 free alcoholic drinks.

Indoor pool/out door pool. Again, the kids were stunned and amazed.

Free hot breakfast in the morning with a wide variety of choices. Healthy ones, too!

The furniture in the room had seen better days but overall I was pleased with our experience.

Kirk and Alexa were outstanding. Genuinely gracious and made all us all feel welcomed.

  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites Montgomery

Property: Drury Inn & Suites Montgomery
Address: 1124 Eastern Blvd, Montgomery, AL 36117-1941
Phone Number:
Location: United States > Alabama > Montgomery
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Montgomery
#4 Family Hotel in Montgomery
#5 Best Value Hotel in Montgomery
#6 Business Hotel in Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn & Suites Montgomery 3*
Number of rooms: 180
Official Description (provided by the hotel):
Located off I-85 at Exit 6 in the heart of Montgomery, Drury Inn & Suites Montgomery is just minutes from shopping at the Shoppes at EastChase and the Alabama Shakespeare Festival. The Montgomery Zoo, Montgomery Biscuits baseball, Rosa Parks Library & Museum, and the Alley Station are just a quick drive from the hotel. Guests enjoy free hot breakfast, free wifi and free 5:30 Kickback(R) as well as a variety of spacious rooms. ... more   less 
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Also Known As:
Drury Inn & Suites Montgomery Hotel Montgomery
Drury Inn And Suites Montgomery
Drury Inn Montgomery
Drury Inn Hotel Montgomery
Drury Montgomery
Montgomery Drury

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