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Hampton Inn & Suites Montgomery-East Chase
Ranked #2 of 71 Hotels in Montgomery
Certificate of Excellence
Conyers, United States
2 reviews
“Just ok”
3 of 5 bubbles Reviewed August 1, 2013

This Hotel was ok, very non-discript. Nothing really good but nothing terribly bad. I am starting to be a little let down by Hampton Inns. I stay in them quite regularly ( about 20 - 30 times a year) and I do believethey are going down hill. The staff is just doing their job and not taking pride in the place they work. Customer satisfaction is going down the tubes.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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724 reviews from our community

Traveler rating
    556
    131
    25
    8
    4
See reviews for
274
134
43
197
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Russian first
  • Any
English first
Level Contributor
63 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed July 30, 2013 via mobile

I stayed one night at this location for a business trip. From the time you walk through the door you are made to feel at home. Dewayne who checked us in was very polite and helpful. Very cheerful and always smiling. Breakfast which is free is wonderful. We were greater with a smiling cheerful lady named Mona who was also very helpful and made our day start great! I will for sure stay here again! Very clean too!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sunnysideoftown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atmore, United States
1 review
5 of 5 bubbles Reviewed July 29, 2013

Cannot think of anything that could have been done better! Location to dining and shopping was excellent. The staff was on the spot with any request. Even called pre arrival to remind me and verify my reservation.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niantic
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed July 25, 2013

We recently stayed at this hotel for several nights. We had a wonderful experience, with friendly staff, clean rooms, great location, lovely big suite, and terrific breakfasts. The pool is perfect for a swim, and plenty of towels supplied to guests. There is a very pleasant lobby, and homemade cookies at the desk each afternoon. Coffee and tea machines are also located in the lobby, and are there all the time for guest convenience.
The hotel is located at one end of a lovely shopping plaza, thereby affording people many choices of restaurants to visit and quality stores.
The Hampton Inn is very consistent, and a step above many of the popular chains. A great place to stay if you visit Montgomery, Ala.

Room Tip: The suites are a real deal with fridge, microwave, separate sink, and also, couch to relax on.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Judy and Dick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, United States
1 review
5 of 5 bubbles Reviewed July 24, 2013

This was one of the best Hampton Inns we've experienced. We go there for the consistency on short trips, and this one was great. Absolutely one of the best and the staff was "over the top" nice, and very attentive to detail. If you need to stay near AUM or on the East side of Montgomery...this is your place!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Robert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montgomery, United States
1 review
5 of 5 bubbles Reviewed July 18, 2013

Wonderful place to stay. Great rooms and fantastic breakfast. The location is close to everything.. shopping, dining and I-85. Very easy to check-in. The service was second to none. The rooms were clean and had plenty of towels, soap, shampoo..etc.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Glenn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tennessee
Level Contributor
143 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed July 15, 2013

Hampton Inns seem to be consistent. This one was a nice place to stay in a great location in Montgomery-right in the mix of East Chase Shopping with all the stores and multiple restaurants around. Seems like a new property. We stayed in a king suite with a sofa bed and it was large. Had a mini frig in the room. Beds comfy. Called for extra pillows and they were brought promptly. Only complaint was one am at 8:00 the regular coffee was out. After telling someone she took the container and never brought another out. Could be due to so many kids running around staying for some baseball tournament going on. During the summer though you can never expect a quiet place at the hotels where families stay because all are like this on weekends due to baseball tournaments that go on all summer. Pool area looked lovely. Lounge area very nice. Staff helpful.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank clmtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Montgomery-East Chase

Property: Hampton Inn & Suites Montgomery-East Chase
Address: 7651 EastChase Parkway, Montgomery, AL 36117
Phone Number:
Location: United States > Alabama > Montgomery
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Montgomery
#1 Family Hotel in Montgomery
#3 Romantic Hotel in Montgomery
#6 Best Value Hotel in Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Montgomery-East Chase 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hampton Inn & Suites Montgomery-East Chase Hotel Montgomery
Hampton Inn And Suites Montgomery-East Chase
Hampton Inn Montgomery
Montgomery Hampton Inn

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