Don't be fooled by the name! "Chicken Salad Chick" is not just for "chicks," as on the day we visited, more than 2/3 of the diners were "roosters." Anyhow, when you walk in, you are greeted & place your order at the front counter, where you may eat in or take out. They had ample staff available to handle lunch crowd lines, much appreciated. The restaurant was clean & bright with spacious tables. My chicken salad sandwich was delicious & unique & with 16 variations to choose from, it was tough to choose. They also sell those 16 variations by the pound, in a refrigerated case up front, to go, so you can take some home. Our only concern & HUGE disappointment was my husband's meal. Since they offer non-chicken salad sandwiches, he chose the Zesty Cajun Roast Beef. However, there was absolutely nothing Zesty nor Cajun nor Roast Beef about it. Instead, was a pitiful 2 slices of some kind of mystery meat on some kind of bread. However, he tasted my sandwich & loved it. When you go, stick with what they do best, chicken salad sandwich, 16 mixtures to choose from.