I have been traveling regularly with a dog since 2005. This was the WORST stay I've had in a "pet friendly" hotel in all that time.
I arrived at 5:45PM local time to check in. I was told that my room had not been cleaned and was told that I could go somewhere else if I wanted. Told them it was a little late to find another dog friendly hotel. Was offered $25 off and I accepted.
I came back over an hour later and went to my room. I immediately smelled cigar smoke when I got off the elevator, looked down, and saw cigar ashes all over the floor. Walked down the hall to my room at the end and noticed that the hall didn't look like it had been vacuumed in weeks.
There were a few things that didn't work in my room, including the TV. At least the room was clean.
Housekeeping didn't touch my room the next day.
When I checked out after my second night, my bill did not reflect the money I was promised was being taken off the bill. I mentioned this to the lady at the desk and she goes "WHO told you that we were going to take money off on the room?" I answered, "YOU did!" It just so happened that the same lady had checked me in when I arrived. She asked me why I was getting money off the room and I told her. I was then given the money off that I promised.
This fiasco is even MORE unfortunate because I had just stayed at a LaQuinta in Greenville, SC that rated as my BEST pet friendly hotel experience...
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- Also Known As:
- La Quinta Inn Montgomery Carmichael Road Hotel Montgomery
- La Quinta Montgomery
- Montgomery La Quinta