We booked a room here in June of 2012. Check in was fine very nice person at the desk. The smell when we walked in was awful it smelled like a vet clinic. Pets were allowed here and that's fine we have pets at home so this is not an issue. The problem was that there was pet hair everywhere in the lobby, hallways , elevator and all over the beds and furniture in the room. The room smelled so bad it was hard to breath. There was mold all around the baseboard in the bathroom. The curtains were stained and smelled. The air unit looked like it had never been cleaned it was clogged with pet hair. The dining area where breakfast is served was also covered in hair.My wife was going to a conference for two days so we decided to check out the pool. You couldnt even see the steps because if so much Algea. We didn't even unpack we went right back out of the room to check out and get our money back only to be greeted by a man with his pit bull growling and barking at us. We have two young kids under 10 and they were scared to death. When we got to the desk and told them we wanted our money back the clerk told us that the manager was gone and he couldn't open the safe. He told us to come back in about a hour. We went back after an hour and were told the same thing. This happened 3 times. Finally they told us the manager wouldn't be back until the next day and we would have to come back then if we wanted our money back. We did get our money back the next day but it was just a very bad experience.
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- Also Known As:
- La Quinta Inn Montgomery Carmichael Road Hotel Montgomery
- La Quinta Montgomery
- Montgomery La Quinta