We checked in to a neatly empty hotel and were immediately given a handicapped room, no we are not handicapped. When I asked for non-handicapped room I was told the hotel was completely sold out, even though the parking lot was still empty at 7pm. We went to the room and it smelled horribly or mildew. The beds were damp and the ceiling showed signs of recent water damage.
I went back to the front desk and demanded a new room. I was again told the hotel was sold out. I pushed the issue as my son has allergies and we were not statying in a mildewed room. The clerk said "well I'll have to put someone there". We were given a new room, but the experience left a lot to be desired. The hotel was quite noisy overall.
- Official Description (provided by the hotel):
- Whether you're traveling for business or pleasure, you'll love our Montgomery Inn and Suites hotel. Our all-suite Montgomery, AL hotel is just off I-85, minutes from downtown, and convenient to Maxwell AFB and the Lagoon Park Tennis Center. We're near Hyundai, Viscofan, Dongwon, and Alabama state offices, as well as the Alabama Shakespeare Festival, Montgomery Motorsports Park, and Harriott II Riverboat. Robert Trent Jones Golf Trail at Capitol Hill is a short drive away. ... more less
- Reservation Options:
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- Also Known As:
- Springhill Suites By Marriott Montgomery Hotel Montgomery