Stayed for 3 nights ...was a surprise trip to visit my husband and my daughter to visit her dad who works up in Calvert, AL. There is absolutely no AC or fan in any of the bathrooms. The front desk did send someone up the 1st day/night we were there. That gentleman pried opened the inside vents (had an outside vent cover) with a screwdriver/knife to try to help. The next day(Saturday) another gentleman told the front desk that none of the rooms in this Hilton had AC/FAN. That the vent was an air return vent. Needless to say....2 females & 1 man need AC/FAN ...the bathroon was way to hot. The mattress's that they advertise that you can adjust your own softness or firmness...broke! Beds were not comfortable. Refrigerator in room ...barely got cold. If you forgot anything...you had to buy it! Not like some other hotels...you forget lil things...they will provide at no charge. The room was way to humid...the sheets & pillows had that damp feel to them. I guess when I called that morning directly to the hotel to make reservations and was put on hold for 10 minutes, I than hung up and got online, I should have just went to a different hotel. The front desk staff...did try to get the items looked in to...but it seemed that the maintenance staff and the front desk staff were not on the same page. Each person had a different answer...no one had the solution.
- Official Description (provided by the hotel):
- Hilton Garden Inn Mobile West is located off I-65 in Mobile Alabama, eight miles from Mobile Regional Airport and a short drive from Downtown Mobile, in the heart of Mobile.Local Points of Interest:- Mobile Civic Center- Mobile Convention Center- Mobile Tennis Center- Bay Bears Stadium- Ladd Peebles Stadium- Colonial Bel-Air Mall and Springdale Mall- Bellingrath Gardens and Home- Bragg Mitchell Mansion- Historic House Museum- Conde-Charlotte Museum House (House of Five Flags)- Historic Fort Conde - Museum of Mobile- Dauphin Island- Gulf Shores- Alabama State Docks- USS Alabama Battleship Memorial Park - Robert Trent Jones Golf Trail at Magnolia Grove- University of South Alabama- Spring Hill College ... more less
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- Also Known As:
- Hilton Garden Inn Mobile West Hotel Mobile