I traveled to this hotel for a weekend away with my boyfriend and was more than unimpressed upon my arrival. When I arrived to check in, the girl at the front desk was too busy gossiping with another associate to check me in so I stood there annoyed for a few minutes before she finally decided I was worth paying attention to. Strike one. I get to the room and immediately I start sneezing so I decided to check the filters in the air conditioner and found them to be broken and mangled - they were serving no purpose at all. Strike two. I slept fine that night after taking an antihistamine. Went to breakfast which was packed, I don't blame the hotel for this but what I do blame them for is not staffing enough people to keep the area stocked. It's simple, if you are having a busy weekend, have two people work. I'll let this one go though, maybe someone called out sick. We left the hotel to go site seeing all day and had a great time. Had some of the best barbeue I've ever had in my life (The Brick Pit, featured on Man vs. Food on the Food Network)! Got back to the hotel late that evening to find the housekeeper left her cleaning rag on the bathroom vanity!!!!!! I was outraged. I calmly went to the front desk to return the cleaning rag and was met with no apology, no offer to take anything off of my room.. NOTHING! This hotel is in major need of some leadership changes!
- Official Description (provided by the hotel):
- Travel with confidence by checking into the Fairfield Inn & Suites by Marriott, Mobile, a Mobile hotel with outstanding service to make all of your travels easy and comfortable - at an exceptional value. With a great location near Interstate 65 and local shopping malls, we are always ready to welcome you with amenities like thoughtfully designed guest rooms and suites that allow you to work and relax, free Wi-Fi throughout the hotel to stay connected during your stay, and fitness facilities that include an indoor pool and exercise room. You'll find it easy to settle into our vibrant lobby, with spaces to gather, relax and work. Jump-start your day with our free breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. At the Fairfield Inn & Suites Mobile, you're our #1 priority. We promise you'll be satisfied or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee. ... more less
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- Also Known As:
- Fairfield Inn Mobile Hotel Mobile
- Fairfield Mobile
- Mobile Fairfield Inn