We stayed at the hotel for Mardi Gras on that Saturday and Sunday before Fat Tuesday. Check-in was at 3pm, our stay was reserved in advance and already paid for. We arrived around 3:30pm and were told no rooms were available and to check back in 30-45min. I checked back in 30 min and was told no rooms were available and to check back in another 30-45 min. After speaking with many other customers in the lobby who had only a 10 min wait my husband, understandably upset, went to inquire at the front desk. We finally had a room at 5:30pm. We understand that it was a very busy time for the hotel, but seeing as this event happens every year it is expected the hotel be properly staffed to avoid having to wait two hours for a room in the category in which we booked to be cleaned. When we arrived in the room there was a burnt odor. The microwave was not cleaned and smelled like something was burned in it. Whenever we used the microwave that smell filled the room. Someone came to clean the microwave, but that didn't help the smell. I asked a woman at the front desk if there was something that could be done about the smell and she suggested Clorox Wipes or that eventually the smell would dissipate, which it did not during the time were there. The room and hotel were nice, but not very modern. The carpet quality was poor and it was dirty. The dirt was not visible because of the color and pattern of the carpet. If we walked barefoot on the carpet we had actual dirt on the bottom of our feet, which was not tracked in by us because it is my expectation that shoes be removed at the door. The ceilings in the bathroom area were very low. The toilet and bathtub were in a very room separate from the sink. I had to either still be in the tub or hug the toilet to open the door to get out. We received a credit for free breakfast which we used the following morning. I and my children had the breakfast buffet which was not very good and there was hair in the hash browns. My husband ordered a skillet which was made of the same items from the buffet. We did have some positive experiences. The staff was very friendly. The hotel is in a central location. The Parade Route A goes past the hotel on three different sides and its very close to where the parade begins/ends. That being said, I could hear a great deal of noise into the late night hours because of the location and one of the hotels across the street played music on the large outdoor speakers until at least 10pm each night. Not the best if you have little ones. The beds were the most comfortable I slept in during our trip. Overall, I would rate my experience as fair. I'm not sure if we would stay there again, but I would recommend it to someone who wants to be right in the middle of the action.
- Official Description (provided by the hotel):
- Downtown Mobile Hotel Offers Convenient Location Welcome to the downtown Holiday Inn Hotel in the historic district of Mobile, Alabama. Located just off I-165 and I-10, our Mobile hotel offers a prime location for business and leisure travelers alike. Our Mobile, Alabama hotel is ideally located in the heart of the city, providing quick access to many popular attractions and activities. Less than a mile from our hotel you'll find the Carnival Mardi Gras Museum, the Gulf Coast Exploreum and the IMAX Theater. Other attractions less than 20 miles from our hotel in Mobile include the USS Alabama, the Mobile Zoo, the Mobile Botanical Gardens and several well-known golf courses. Business travelers also enjoy a stay at our hotel in downtown Mobile due to its close proximity to area businesses. Just 14 miles from the Mobile Regional Airport (MOB), our hotel is also within a mile of the Mobile Bay Convention Center. Businesses less than five miles from our downtown Mobile hotel include Bender Ship Building, Austal USA, Alabama State Docks, Brookley Complex, Atlantic Marine and Carnival Cruise Lines. Our accommodations offer premium amenities to ensure a comfortable stay. Guests can enjoy the convenience of free high-speed Internet access, an on-site restaurant and lounge, laundry facilities, a fitness center and a business center. Book your reservations now for the Holiday Inn hotel in Mobile. ... more less
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- Also Known As:
- Holiday Inn - Mobile Downtown/Historic District Hotel Mobile
- Mobile Holiday Inn