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“Good Hotel”

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Homewood Suites by Hilton Mobile
Ranked #15 of 64 Hotels in Mobile
Certificate of Excellence
New Orleans, Louisiana
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Good Hotel”
Reviewed June 11, 2014

My golf group stayed here overnight. The evening reception was a good place to talk after golf. Food could have been better but we enjoyed the beer and wine and conversation. The lady that ran the reception keep it open for us a few minutes pass the closing time, nice.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Ron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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477 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
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English first
Boerne, Texas
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 9, 2014

The first room we were given, a King Suite, which we had ordered, had two live hard worms in the room. The hotel changed us to a two double bed suite, not what we ordered. The coffee pot was dirty and the air conditioning vent blew directly on one of the beds which was not good. This is an older, less than clean hotel.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Tac0kid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leoneldaza, Manager at Homewood Suites by Hilton Mobile, responded to this review, June 19, 2014
Dear Tac0kid,

I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance. We work closely with a professional pest control company to address and rectify any pest situation that might occur. We have reviewed your comments with our staff and have addressed the situation. We hope to have the opportunity to provide you with the experience our travelers expect during your futurvisits to Mobile, Alabama.

Sincerely,
Leonel Daza, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, United States
2 reviews
Reviewed May 31, 2014

I wasn't sure what to expect at the hotel. Was pleasantly surprised that the room I got was actually a suite. Plenty of room, bed very comfortable, everything clean. Well the carpets could use a cleaning. Breakfast was good with plenty to eat and a variety to choose from. Would stay at Homewood Suites again. Wish they allowed pets.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed May 30, 2014

Clean hotel, nice amenities and located close to the airport. Only there one night or we would have made use of the pool and gas grill. TripAdvisor, why must this review have a minimum or 200 characters?

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 820benjaminp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United States
1 review
Reviewed May 29, 2014

We loved our stay @ Homewood Suites - no complaints except egg whites were not available for breakfast. Loved the full size refrigerator and the table. Also loved that there were doors to shut off the bedroom from the kitchen/sitting room and that there was a nice Flat Screen in both the sitting room & bedroom. The location was perfect also-near several nice dining places.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leoneldaza, Manager at Homewood Suites by Hilton Mobile, responded to this review, May 30, 2014
Dear John,

Thank you for taking the time to write a review regarding your recent visit to our Homewood Suites. We are thrilled to see that you thoroughly enjoyed your visit, our staff and our property amenities and location. We look forward to having you as our guest again in the future.

Sincerely,

Leonel Daza
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longview, TX, United States
2 reviews
Reviewed May 29, 2014

My husband andI stayed recently at this hotel, end of May 2014. While the room was clean enough, the a/c never really got cold...thermostat said 60 but really only 71 or so. We were supposed to be in non-smoking room but we smoked because our neighbors smoked!! Reported to hotel manager when we realized it but nothing could be done but add points to our account. Dirty carpet in hallways and elevator was dirty most of the time we were there. Pool very green and while I would have liked a swim, determined my health couldn't handle it. Grills very dirty and found old ribs on one of them. Also, after we checked out and got home to Texas, we found out that we had been charged 2 extra days!!!! We are getting that straightened out hopefully.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Diana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leoneldaza, Manager at Homewood Suites by Hilton Mobile, responded to this review, May 30, 2014
Dear Diana,

Thank you for taking the time to write a review regarding your recent visit to our Homewood Suites. We are disappointed to see you had a negative experience during your stay. We maintain a rigorous cleaning program with our carpeting and will address your concerns in this aspect. In addition we are in the process of resurfacing our pool so we can offer our guests a better experience and value.
Please let me know if I can be of assistance with your overcharge issue. Thank you again for your time and patronage.

Sincerely,

Leonel Daza
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, United States
1 review
Reviewed May 21, 2014

This is an excellent property for either a multi night stay or a one night stay. Perfect for a business or pleasure trip. The staff is very helpful and friendly. The rooms are clean and well furnished. The location is surrounded by nearby restaurants. Best room for the price in the area. I will definitely stay there again.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Doug H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Mobile

Property: Homewood Suites by Hilton Mobile
Address: 530 Providence Park Dr E, Mobile, AL 36695-4614
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Romantic Hotel in Mobile
#14 Business Hotel in Mobile
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Mobile 3*
Number of rooms: 86
Official Description (provided by the hotel):
Make yourself at home in a spacious one- or two-bedroom suite featuring a separate living room with sofa bed. Cook your favorite meal in your fully equipped kitchen or use the grill near the pool for a barbeque. Start your day with our complimentary hot breakfast, served by friendly staff in our lobby. Monday through Thursday we provide a Managers reception: Dinner, Beer and Wine, also included with your stay. Complimentary Airport Shuttle from 7am - 11pm. Complimentary shuttle within 3 mile radius. ... more   less 
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Also Known As:
Homewood Suites Mobile Hotel Mobile
Hilton Mobile
Homewood Mobile
Mobile Homewood Suites

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