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“Excellent hotel,poor check in.”

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The Battle House Renaissance Mobile Hotel & Spa
Ranked #4 of 64 Hotels in Mobile
Certificate of Excellence
Gautier, Mississippi
Level Contributor
148 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 606 helpful votes
“Excellent hotel,poor check in.”
Reviewed October 2, 2012

Called to confirm the reservation and was told an early check in could not be guaranteed but shouldn't be a problem. It became a problem that morning when we were told not until 4pm. We arrived two hours early and asked if they would call our cell when the room was ready and the clerk stated " it has been ready". F-. Following check in everything was great! The room was awesome, the food fantastic and the beds top notch. Even room sevice was A+.

Room Tip: Club level (7th floor) always helps.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank RoughWaterMarine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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799 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (192)
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English first
Birmingham
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 24, 2012

The service at this hotel was great! They were efficient and friendly. The decor of the lobby was gorgeous! It's within walking distance to restaurants and nitelife. We enjoyed the hotel bar -- it was cozy and relaxing. The only thing I would change would be the governor on the air conditioning control. The customer should be able to decide the room
temperature. It is located in the south, therefore, it is hot! All in all, a great hotel!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 20, 2012

The Battlehouse is a stunning hotel, a perfect blend of history and modern comforts.The valet staff are friendly, courteous and more than willing to share their knowledge of the local area. The lobby is amazing and the Crystal Ballroom is stunning!

Room Tip: Ask for the balcony rooms!!!
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank UF_Rhonda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne, Alabama
Level Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed September 19, 2012

My husband and I spend an anniversary night here as we couldn't go far from home. We felt we had been transformed to another place and that we really did leave on a trip. The rooms were elegantly decorated, the beds comfortable, the restaurant was delicious - the best five star food I have ever had. We really enjoyed our stay and will return. They also have a piano bar which was fun as well. The only average thing would be the breakfast in the morning.

  • Stayed March 2012, traveled as a couple
    • Value
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Helpful?
2 Thank JYGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 14, 2012

I stayed at the hotel for a conference and found the accommodations comfortable and inviting.

The lobby is a beautiful room with high ceilings, historic charm, and attention to detail. It really makes quite an impression.

I stayed in a king room in the tower section of the hotel. The room was spacious and comfortable. The bathroom had a tub and a shower, and the hotel offered aveda toiletries. I would have liked fresh toiletries daily, which was my largest complaint with my overall stay. I was in room 5231, which was supposed to have a water view. It really had a view of the parking lot adjacent to the hotel and a minimal view of the river (working waterfront) if you turned your head around the corner. It wasn't the best room, but it was quieter than it might have been along the road. I think all rooms have a refrigerator standard.

The conference facilities were all very nice. They kept the room too chilly for my comfort level. They offered an excellent selection of rooms from small to large, and the boardroom in the historic section of the hotel was very nice.

They have a lovely pool in the building adjacent to the hotel (with walking bridge access). It is a nice pool with shaded and sunny areas, a pool bar, a great kids pool that is large, but shallow, and a hot tub/whirlpool. They played fun, upbeat music when I was there Sunday afternoon, and it had a fun vibe. There was a strange smell that reminded me of a porta-potty, but hopefully it was a one-off thing.

The spa and fitness facilities were top rate. In the ladies lounge area they have several rooms to relax, one with a beautiful whirlpool and fire vortex feature. It really was very lovely. I wish I had more time to enjoy the facility, but I was traveling for work.

I didn't venture much outside of the hotel, but there were a few restaurants within walking distance.

The hotel offered free wireless if you re-inititated your request daily. It wasn't completely hassle free, but it was free.

Also, rooms are an excellent value. If I were traveling with my spouse and child, I would have probably considered getting a second adjoining room to set up a "suite" sort of arrangement.

Overall, it was a very comfortable stay.

  • Stayed September 2012, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank cnk4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernandina Beach Fl
Level Contributor
88 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed September 10, 2012

The hotel is beautiful, well preserved and resonably priced. The service is excellent as is its upscale restaurant, Trellis. Rooms are very comfortable . If you are on the Club floor there is a very good complementary breakfast, in the evening thr snacks are also at no charge but there is a charge for drinks. This was our first stay and we would happily return. Convenient to the USS Alabama

Room Tip: 7138 is a good room on the Club floor
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jadolanjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MS Gulf coast
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 3, 2012

We spent a couple of nights at the Battle House for an anniversary celebration. I had reserved a corner suite in the new portion of the hotel. The room was spacious with a garden tub and it had a shared corner balcony. The downside was that the carpet had several stains and the view from the balcony was of rooftops and parking lots. I had put in a "virtual concierge" request that never made it to the hotel. The staff made up for the error when the concierge returned after hours with the flowers I had requested at no charge. The spa was excellent and our meals at the Trellis restaurant were good, while the restaurant itself was chilly. Our room service was timely and very good. We walked through downtown Mobile and it is definitely rundown with many boarded up businesses. Hopefully the arrival of Airbus will bring back some business to Mobile.

Room Tip: Make sure to ask for a room with a view of the water.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
1 Thank GulfCoastBum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Battle House Renaissance Mobile Hotel & Spa

Property: The Battle House Renaissance Mobile Hotel & Spa
Address: 26 North Royal Street, Mobile, AL 36602
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Mobile
#3 Romantic Hotel in Mobile
#3 Business Hotel in Mobile
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Battle House Renaissance Mobile Hotel & Spa 4*
Number of rooms: 238
Official Description (provided by the hotel):
Discover The Battle House Renaissance Hotel & Spa, one of the premiere luxury hotels in Alabama, located in downtown Mobile in the Central Business District, across from the Mobile Convention Center. Our downtown Mobile hotel has been a favorite of entertainment celebrities, sports legends, a president, and a king since 1852. The Battle House Renaissance Hotel & Spa was thoughtfully resorted to its original grandeur and is a proud member of Historic Hotels of America. The legendary AAA Four Diamond Hotel also offers The Trellis Room, Mobile's only Four Diamond Restaurant. The Spa at The Battle House is a 10,000 sq. ft. oasis boasting a full salon, eight treatment rooms, and a Zen-like fire pit in our spectacular, tranquil Quiet Room. Host unforgettable affairs inside our magnificent Crystal Ballroom and marvel at our whispering arches (our acoustical feature). Join us in Mobile's Living Room, located just steps from Mobile's Entertainment District, Gulf Coast Exploreum & Imax, the Carnival Museum, Museum of Mobile, and Fort Conde. ... more   less 
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Also Known As:
The Battle House, a Renaissance Hotel Mobile
The Battle Hotel Renaissance
Renaissance Mobile
Mobile Renaissance

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