This hotel has just been renovated and they still need to work out a lot go kinks. A very good place to start is with the cleaning staff. A few hours devoted to training would go a long way I am sure.More
This hotel has just been renovated and they still need to work out a lot go kinks. A very good place to start is with the cleaning staff. A few hours devoted to training would go a long way I am sure.MoreShow less
You and your husband were so nice. I truely apologize for the new housekeeping that needed some better training and work ethic. I can guarantee you that problem has been fixed. I hope you have a great new years!
Mrs. Burdine (manager) and staff were very courteous and helpful during my entire stay. It is my understanding that the NEW owners are the Patel family which have recently bought and refurbished the entire hotel. (It even has that new car err, hotel smell). The AC/heat unit worked perfectly in that when you set the temperture at where you wanted, it actually came to that degrees and stayed without on/off annoyances. The complimentary breakfast will start your day right if you are into nutrition not greese and fatty foods.
The pictures of the rooms that Trip Advisor posted are accurate, so I posted pics of the surrounding areas. I felt comfortable walking in the city day or night and recommend the hotel, even for the most demanding traveler.
Thank You so much for the great review! You were definitly one of the most pleasant guest we have had so far! I hope you will come back to stay with us again soon!
We avoid most Choice Hotels like the plague as they are usually old and run down but mostly because of the Choice Rewards program. Most Choice hotels either say they don't know how to credit air miles or just refuse to do so. The friendly helpful desk clerk here said "I know how" and proceeded to do so. It didn't matter. We ended up with useless Choice points anyway. I don't know why Choice Hotels uses its reward program to drive customers away.
The location of this hotel is great. The staff is friendly and helpful. The building is still being renovated and should come out nice but some of the work appears shoddy. Our bathroom faucet and toilet seat ware not really attached. Breakfast was decent except for the minor problem that they ran out of bacon and eggs. At the price I would stay again as (unlike most Choice Hotels) the low price was not a ripoff.
I am so sorry your airline miles did not go threw, I will do my very best to fix this problem! I also apologize for your other inconveniences, we will do our very best to improve and hopefully next time you stay with us it will be even more enjoyable! I will say you were a very pleasant guest and I thoroughly enjoyed having you stay with us! We hope to see you again on your trip back!
Nice to see this once again open. They cheeped out on breakfast and have not completed renovation not a lot of attrition to detail. Paint overspray on floors The room was nice and clean. I will be back. I hope your complete by my next stay.
Now that our renovations are complete and things are definitly looking much better around the property i hope you will come stay with us again soon!
Have stayed at this motel for the past 7 yrs during mardi gras actually the week befoRe fat tues. even with the new renovations done it is not worth 1800.00+ you are asking for a four night stay. The most expensive motel downtown Is now cheaper than yours.
We have put a lot of work into sprucing up this old downtown beauty! Our rates are actually comparable and mostly cheaper than the other hotels downtown. I beleive they reflect the quality you will get with your stay!
I read the reviews and still booked a room at this motel and I was very glad I did. Sure, there are some bubbles, it is going through renovation after all, but the staff was warm and friendly, the breakfast was good, and my room was just lovely. Also the motel is in an excellent location in the city. I will definitely be back.
Thank you so much for being patient with us during our recent renovations and working out the kinks! We hope to see you again next year !