We stayed at the above motel on a drive cross country. At 2:00 a.m. a call was put through to our room (obviously without the operator verifying which party/name the caller was trying to reach). The man identified himself as Ron Henderson, the Night Manager/Auditor there at the motel. We were sleeping and obviously disoriented. He said there was a problem with our credit card and we needed to come to the office immediately. My husband got up sleepily and started to get dressed to go down to the office, but I maintained they could deal with it in the morning as it was cold and in the middle of the night. We went back to sleep to be awakened 15 minutes later by the phone again. This time the man stated, "you said you would come down to the office to get this taken care of and you haven't. Either you come down or I will have security escort you off the premises." This worried my husband and angered me. He had grabbed his wallet and was ready to head to the office at 2:15 a.m. when I called the front desk and a woman answered. I asked for the night manager and it was a Debbie. I asked about the name Ron Henderson and they didn't know anyone by that name. I asked why 2 calls were put through t our room at that time of night and the operator said she figured they knew us although they had only asked for a room number. They made no move to advise us what to do or to send someone out to check on things.
The next morning we complained to the office when we went to check out. We figured out that is was probably criminals who sit in parking lots and call rooms to lure people out in the middle of the night unsuspecting. I was concerned that if my husband had gone out they could have robbed or killed him. They obviously were watching our room or wouldn't have known we didn't go out and head to the office. I can only imagine what would happen if someone fell prey to that scam.
The motel staff was not concerned in the least, nor did they apologize for putting through the calls. They didn't call the police or give us any assurance they would address this attempted scam/robbery/crime. I wrote to corporate and was given what amounts to a pat on the head that they are concerned and appreciated my notification. If you don't care anymore about your customers, and will put through random callers in the middle of the night to set someone up to be possibly killed, I believe you need to be sued!
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- Also Known As:
- Motel 6 Mobile
- Motel Six Mobile
- Mobile Motel 6
- Mobile Motel Six