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“Super 8 Mobile”
5 of 5 bubbles Review of Super 8 Mobile

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Super 8 Mobile
Ranked #30 of 64 Hotels in Mobile
Mobile
1 review
“Super 8 Mobile”
5 of 5 bubbles Reviewed April 18, 2014

Over the phone reservation was not handled well. Person taking the reservation did not understand English very well and ended up getting me a room about 30 minutes from where I asked when there was a hotel 5 minutes from me. When I found out the problem I tried to get it changed but I had trouble getting the person to understand the problem. I ended up just driving the 30 minutes after getting very frustrated.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Kevin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie B, Guest Relations Manager at Super 8 Mobile, responded to this review, September 9, 2015
Thank you for choosing Super 8 Mobile. We appreciate your review. I'm sorry for the miscommunication concerning the location you desired. It was our pleasure to provide you with clean, comfortable, affordable and safe accommodations, with a friendly smile. If your in Mobile in the future, we hope to see you again.
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203 reviews from our community

Traveler rating
    39
    68
    45
    23
    28
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Prattville
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed April 18, 2014

The man behind the desk to check me in was very nice. All the people were nice. the second day they did not make my bed which wasn't bad, but they took all the towels which was nice but failed to leave me any clean ones. the drain in the shower was full of hair so who knows when it was last cleaned. That's why I always take a pair of flip flops with me for the room and the shower. The bed was terrible to sleep on because it slanted down on the one side so I had to sleep across instead of up and doen.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank agility
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie B, Guest Relations Manager at Super 8 Mobile, responded to this review, September 9, 2015
Thank you for choosing Super 8 Mobile. We value your review. We've made some necessary changes that have helped us to improve our customer's satisfaction. When your back in Mobile, we look forward to seeing you then.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bay Saint Louis, Mississippi
1 review
2 of 5 bubbles Reviewed March 3, 2014

Upon entering the hotel 'lobby,' the atmosphere was back in the 50's when certain were denied access. Pretended they could not find my reservation and looking at each other in speculation of whether or not they should admit they had my reservation. I am a professional full-time employee, suit and polished shoes representing all types. However, my weekend appearance, (and even at my worst, these two are no match) when I'm headed to relax made the overly-permed and the Hindi ponder whether or not they would honor my reservation. And their persistent pacing on the walk ways makes one wonder if the place is secure, if the Hindi walkers are security or if they're casing your rooms. When you've paid your money for the service you have a binding contract that does not to be monitored.

Room Tip: I think the trist rooms are downstairs. Ask for a room next door to the manager's suite.
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Retchen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie B, Guest Relations Manager at Super 8 Mobile, responded to this review, September 8, 2015
Thank you for choosing Super 8 Mobile. Your review is judgmental, having made multiple racist remarks. I for one, am the "overly-permed". Which by the way, is naturally curly hair. We have no Hindi employees. Security is one of our #1 priorities, that's why we have 24 recorded surveillance and staff that walks around the premises occasionally. And I assure you, it doesn't matter how you look or who you are, you are always welcome here! We hope to see you again when you're back in Mobile.
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Travelers are raving about these Mobile hotels

Nacogdoches
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 31, 2013

Thanks for the friendliness. Love the value. The area is a little scary at night. Staff great. See you soon.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie B, Guest Relations Manager at Super 8 Mobile, responded to this review, September 9, 2015
Thank you for choosing Super 8 Mobile. I appreciate your review. We take pride in providing our guests with clean, comfortable, affordable and safe accommodations, with a friendly smile. That's why we provide 24 hour recorded surveillance of the entire premises, as well as a desk clerk, 24 hours. We're looking forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyler, Texas
Level Contributor
59 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed December 3, 2013

Hated the sheets (not fitted) but the manager was nice and said that will be changing soon. Quiet room

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Leeshults
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie B, Guest Relations Manager at Super 8 Mobile, responded to this review, September 9, 2015
Thank you for choosing Super 8 Mobile. We appreciate your review. As promised by management, the beds now have fitted sheets. When you're back in Mobile, we hope to see you then.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Mobile

Property: Super 8 Mobile
Address: 3759 Moffett Rd, 98 West, Exit 5B, Mobile, AL 36618-1260
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 64 Hotels in Mobile
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Mobile 2*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Hotels.com, Orbitz, Priceline, Travelocity, Cancelon, TripOnline SA and HotelQuickly so you can book your Super 8 Mobile reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Super 8 Mobile Hwy 98 Hotel Mobile
Mobile Super Eight
Mobile Super 8
Super Eight Mobile

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