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“What a lovely Hotel”

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Candlewood Suites Mobile-Downtown
Ranked #21 of 64 Hotels in Mobile
Certificate of Excellence
Wymondham, United Kingdom
Level Contributor
138 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“What a lovely Hotel”
5 of 5 bubbles Reviewed October 26, 2013

We arrived late afternoon and was greeted with a smile from all the staff we came into contact with, which is nice after a long drive. The room itself was great, the best we have been in on our road trip staying at no less than eight hotels around the Southern States. The use of the laundry was a great bonus along with the 24 hour shop in the lobby. Situated a short walk from many eateries was a bonus for the driver who was happy to park up a do a bit of walking. Having a large Fridge/freezer, Coffee maker, dishwasher, toaster and a hob along with all the crockery and cutelry was a nice add by the Hotel making our stay very pleasant. Although no breakfast was in the deal a nice Cafe across the road did a nice meal.

Room Tip: Nothing to add if all rooms were like ours you will have no problem
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank INorfolkred2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites Mobile-Downtown, responded to this review, October 29, 2013
Dear INorfolkred2,
Thank you so much for your kind review! We are very pleased to hear you enjoyed your stay and many of our great amenities. Your generous comments about the room and the staff will be forwarded to management and we look forward to serving you again during any of your future trips to Mobile!
Thank you,
Lindsay, Guest Services Champion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

169 reviews from our community

Traveler rating
    113
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    11
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    4
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Austin, TX
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed October 1, 2013

Just stayed at the Candlewood Suites in Mobile. Loved the downtown location, easy access to sights, nightlife, and a short car ride away from the beach and seafood restaurants, or off to the west for some of the best bbq ever. The room was nice, everything worked well, with one exception. I can't recommend this hotel to a business traveler, because the wireless speed was nothing short of circa 1995. From what I could tell this was caused by two problems. 1- One WAP for the entire building, and from what the hotel staff said, "too many users". So, you're on vacation, do you need the internet? Maybe not. But if this is a destination for you for business, you better check out alternatives. That said, I only attempted access Friday-Sunday, so maybe Monday-Thursday it isn't as congested.

So, great stay, nice staff, super pool seating area for little get-togethers. High speed internet? Not so much.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Quilmesgrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites Mobile-Downtown, responded to this review, October 7, 2013
Dear Quilmesgrl,

Thank you so much for your review. We are delighted to hear you enjoyed the location & your stay with us!

I would like to apologize for any wireless internet speed issues you encountered during your visit. We are currently in negotiations with a new internet service provider and we hope to have this issue corrected shortly & for any of your future stays with us!
Thank you again,
Lindsay, Guest Services Champion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale
Level Contributor
155 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed September 26, 2013

Stayed here one night on Way home.Used my points.Nice Gym. Excellent cuboard to choose from.The Joe Cains down the street was excelllent. Would recommend for long stays for sure.Staff Great.Had free usage of Laundry. Many choices on the cuboard.Had fresh still hot Beighnets in the morning.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blakes8542
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites Mobile-Downtown, responded to this review, October 7, 2013
Dear blakes8542,

Thank you for your kind review! We are glad you were able to relax & enjoy some of our great amenities during your short visit. Our complimentary Wednesday morning beignets from Panini Pete’s are always a huge hit! Thank you again and we look forward to any of your future stays.
Sincerely,
Lindsay, Guest Services Champion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ringgold, Georgia
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed September 23, 2013 via mobile

Visiting Mobile Alabama is one of our favorites. We stay here and its clean and very accommodating. Nice fire pit outside and rooms are like a small apt. Little store in lobby. We love staying here. Even have a movie collection if you'd like to watch a movie in your room(complimentary). Love it!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfort, Kentucky
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed August 1, 2013

Stayed here for 4 nights with my wife and my two small kids. The suties are perfect for families as the bedrooms is completely separated from the living room and kitchen. This makes it easy to get the kids down for a nap and not having to tip toe around the room. The rooms were very spacious and clean with TV in the living room and bedroom. Full sized fridge with ice maker in the room was a plus.

There is on site parking in the rear of the hotel where the pool is located. Upon check in we were given a luggage cart to take all our bags up to the room at once. The front desk staff was very nice and helpful at all hours.

The pool was immaculate with plenty of shaded seating and was another plus for the kids. We also checked out one of the complimentary DVD's to entertain our kids while we got showered and organized. There is ample seating around the pool and they keep fresh towels down there so you don't have to worry about bringing your own.

The location is perect. It is centrally located on Royal St. and within easy walking distance of all the downtown attractions.

While there isn't a breakfast the fully equipped kitchen made it easy to run to the grocery to purchase things to have breakfast in our room. I will now always look for a Candlewood Suites when we are traveling.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites Mobile-Downtown, responded to this review, August 2, 2013
Dear Kris S,
Thank you so much for your wonderful feedback on our hotel! We are so pleased to hear that our hotel inspired your family to search for Candlewood Suites for any of their future trips. We hope you will stay with us again!
Thank you,
Lindsay, Guest Services Champion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 14, 2013

We stayed here for the Arkansas State Bowl Game. We enjoyed it so much that we stayed here again over a road trip from FL to TN. The rooms are very clean, the service is great, and it is within walking distance of several great restaurants and bars. Additionally, the staff was particularly accommodating considering the large number of people they were servicing for the Bowl Game weekend!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites Mobile-Downtown, responded to this review, July 21, 2013
Dear Emily P,
Thank you for your wonderful remarks, which I will share with our staff. We are happy to hear that you enjoyed your stay, and look forward to welcoming you back soon!
Sincerely,
Lindsay, Guest Services Champion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monroeville, Pennsylvania
Level Contributor
142 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed July 11, 2013

Met up with our son, who is in the military, for 3 nights while in the area over the long July 4 weekend. This turned out to be the nicest place my wife and I stayed during our 10-day road trip. When my wife walked in, her comment was '...this is perfect...'

We booked a 1-bedroom suite which worked out great. My wife and I had the bedroom and my son the pull-out in the living room.

The property looks great and our room was essentially spotless. It has a fitness room, pool, gas grills, and fire pit. You can check-put DVD's at the desk for those rainy days. There are even books and board games available in the lobby; with a staff that was always available and helpful.

While there is no oven in the kitchen, there was sufficient utensils and burners such that my wife could cook our son his first 'home-cooked' meal in over a year.

Maybe a bit more than a standard hotel room, but it was well worth the little extra for a great stay.

One Note: Due to the downtown location and limited space, there is generally room for only one car per reservation in their lot. Be sure to check ahead of time.

Room Tip: Be sure to ask about a AA rate.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RMabe_PA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites Mobile-Downtown, responded to this review, July 13, 2013
Dear RMabe_PA,
Thank you so much for your kind words and we are delighted to hear you enjoyed your stay! We pride ourselves on being a “home away from home” and we are so pleased we could provide that for you. We hope you will stay with us during any future travels to Mobile and look forward to serving you again.
Sincerely,
Lindsay, Guest Services Champion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Mobile-Downtown

Property: Candlewood Suites Mobile-Downtown
Address: 121 N Royal St, Mobile, AL 36602-3601
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Mobile
#8 Romantic Hotel in Mobile
#11 Business Hotel in Mobile
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Candlewood Suites Mobile-Downtown 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Welcome to Downtown Mobile. 300 years old. Birthplace of Mardi Gras. Born to Celebrate. Candlewood Suites(R) Mobile Downtown is the only downtown all suite hotel. Right in the heart of downtown, it's an easy walk to Bienville Square, Mobile Carnival Cruise Terminal, GulfQuest National Maritime Museum of the Gulf of Mexico, Arthur Outlaw Mobile Convention Center, and Dauphin Street Entertainment District. Explore beautiful parks with large live oak trees, fountains, historical neighborhoods, fascinating museums, and an abundance of restaurants and entertainment of all types, just steps from the hotel. ... more   less 
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Also Known As:
Candlewood Suites / Downtown Mobile Hotel Mobile

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