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Holiday Inn Express & Suites Mobile West I-10
Ranked #19 of 64 Hotels in Mobile
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609 reviews from our community

Traveler rating
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    83
    36
    22
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Pulaski, Tennessee
Level 4 Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 8, 2012

This hotel was very clean - which for me is the most important thing in a hotel. The beds were confortable. However, I agree with another review in the fact that I thought the pillows were a little thick for me. My dad liked the pillows though.
The staff was great. That night we really wanted to eat at a certain restaurant but wasn't sure where it was. When we asked the man at the desk for directions, he printed them for us!
The continental breakfast was typical: coffee, juices, fruit, waffles, pastries, sausage and biscuits, cereal, etc.
The hotel is right off the interstate, so it's a nice location. Don't worry about noise. It was very quiet!
We stayed only one night but would definitely stay again.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CHSojourner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DEFUNIAK SPRINGS
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 6, 2012

The pillows were a bit too huge and were hard to make conform to my head and neck. As a result , I had a very stiff neck in the morning. Bathroom lighting seemed dim, especially in the shower.

Other than that, everything was nice, clean and well above average. Staff was very helpful. Rate was good I would definitely stay here again.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
2 Thank Alex A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 29, 2012

My 91 year old mom lives in Mobile, Alabama. Suddenly she was diagnosed with a TIA and then they ffound esophageal cancer. It was important for me to see her bery quickly. I was very happy to find this hotel via Southwest Airlines at a truly affordable rate of $60/night. My eight night stay was facilitated by that fact. It compares to my usual choice of Hampton Inn at Providence Hospital which would have been $149/night. Although I was grateful for the discounted room at Wingate, I felt it compared fairly with Hampton Inn. The negative side is in my comments which are given in the spirit of better training and positive criticism. Most evenings I would enter the lobby and find no one at the front desk. I am old school and believe someone should be at the desk all the time. If job activities require absence from the front desk, perhaps those activities could be accomplished at the front desk. It would improve the feeling that someone is on duty and is watching the store. Also, the towels were scratchy, and worse yet -- missing! Especially the tub mat (three days) and washcloths (two days). I did report it. All the staff was very friendly, and I am sure they are doing their best. I am confident they can improve with just a few changes. Also, I would like a copy of my final bill when I am checking out. I was told at the front desk that was not possible as it would be e-mailed instead. In my case, I was traveling and do not have Internet access via mobile or at home. I was definitely uncomfortable leaving without it, and did not have time to go back to the business center to retreve my copy. It seems a small tthing, but all establshments I deal with honor my request for a receipt after my purchases. Lastly, I would pay more for better brands of coffee, shampoos, soap, toilet paper, and tissues in the rooms. They were all substandard, but probably within the discount cost of the room. However, I would pay for a better hotel just on that issue alone. Thank you.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
1 Thank Dean T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 18, 2012

I travel a lot on business, this hotel was simply great. The front desk was very friendly and accomodating. I would highly recommend this hotel for anyone traveling in the Mobile area . By the way the bed is so restful and the outside noise is practically zero.

  • Stayed September 2012, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Mobile West I-10

Property: Holiday Inn Express & Suites Mobile West I-10
Address: 5190 Motel Ct, Mobile, AL 36619-4244 (Formerly Wingate by Wyndham West I-10)
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Business Center with Internet Access Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Mobile
#12 Business Hotel in Mobile
#13 Family Hotel in Mobile
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Mobile West I-10 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Holiday Inn Express hotel, newly renovated! ... more   less 
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Also Known As:
Wingate By Wyndham Mobile / i-10 Bellingrath Gardens Hotel Mobile

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