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“Great Downtown Hotel!”

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Hampton Inn & Suites Mobile/Downtown
Ranked #1 of 64 Hotels in Mobile
Certificate of Excellence
Reviewed June 15, 2014

We booked our room here for our visit based on TA reviews and we were not let down. The hotel is beautiful and the staff was great. The hotel is located right downtown so you have access to a lot of things. We had booked the suite which was very spacious and our favorite was the wrap around balcony on the front corner of the hotel. The only issue we had was that the carpets were filthy. My husband walked around in his socks and went to get ice when he came back the bottom of his socks were black. We were not sure if this was from the carpet in the room or the hallway to the vending machine. Either way they need to clean the carpets. The breakfast was good also. We will stay here again.

  • Stayed: June 2014, traveled with family
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Thank keywestbrideAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelsey S, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this reviewResponded July 18, 2014

Thank you so much for choosing to stay with us here at the Hampton Inn & Suites! We strive to meet and exceed customer expectations, and I was very happy to hear that you had seen that through our reviews. I'm glad that you enjoyed your stay here and that the room was to your liking, but I was surprised to hear that your carpets were dirty. I assure you that this will be amended, and urge you to contact the hotel directly should you ever have a similar experience. Please feel free to contact our General Manager, Theresa Lollar, or myself at (251) 436-8787 with any concerns. Thank you again for your time and we hope to see you again soon!

Sincerely,
Kelsey Sunderman, Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (987)
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675 - 681 of 987 reviews

Reviewed June 14, 2014

We stayed at this nice hotel several nites. It is located one block away from Dauphin Street (a Taxi driver told me that is a small version of Bourbon Street, NewOrleans) where a couple of pubs, restaurants and some parks wait for guests. Also in a block's distance is Fort Conde.
Parking is convenient nearby in a fenced lot.
The reception people are friendly, checkin is convenient and efficient. Checkout is more easily as the bill is brought to your room overnite.
I had a very spacious room on sixth floor equipped with a pantry, a bath, wash table, kingsize bed and a sitting corner with TV. The AC is very efficient and could be stopped for sleeping, e.g.
Water flow and temperature is very good. The pantry offers a fridge, good enough for some drinks as the hotel has no license and is family friendly.
There is a well equipped gym with dumbbells, mirror and some machines. It offers towles and water and dedicated tv. The swiming pool is filled with salty water, but I skipped that.
The room is very silent, the bed quality is fantastic.
Room for improvement:
Some more drawers for business people would be nice. Room service not every days sufficient.
Compli breaky offers fresh fruit, bagels, muffins, wafels, hash browns, sausages, omelettes and boiled eggs. Tea and coffee, milk and juices are also available. Jam, cheese and so forth.
Next time again!

  • Stayed: May 2014, traveled on business
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2  Thank ksg48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2014

Warm welcome advising I was "guest Of the day" with free upgrade, parking and even a chocolate bar! Good room, comfortable and well appointed. Free hot breakfast provided by Hampton is adequate with reasonable choice to set you off for the day. Ideal location in Mobile, a town which it has to be said, seems to have seen better days.

Stayed: June 2014, traveled as a couple
1  Thank Jon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2014

This hotel has a fantastic location. The guest rooms are spacious and the staff were great. I recommend this hotel. It even has balconies with most the rooms, and it has complementary breakfast. Mobiles version of the french quarter is located right there also and there are many restaurants all within walking distance.

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Hampton
Thank Hether B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2014

Small group (16) experienced friendly, helpful staff. Great variety offered at breakfast. Room was totally quiet, well appointed, spacious, comfortable. Elevators programmed well with little waiting. Very good parking for guests adjacent to hotel.

  • Stayed: June 2014, traveled with friends
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Review collected in partnership with Hampton
Thank C Earl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2014

We were so pleased with our stay at the Mobile, Alabama Hampton Inn & Suites. The room was beautiful and we could tell that much attention had gone into making their guests as comfortable as possible. A huge comfortable bed, ample outlets including USB ports for phone charging, plenty of large, fluffy towels, pleasant sitting area...all combined to provide a wonderful weekend stay.

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Hampton
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2014

I recently stayed in this Hampton Inn for a short stay (end of May 2014). The staff was memorably wonderful, they went over and beyond to ensure my stay was great - it was wonderful.
Robert - Hooked me up during a last minute SNAFU - Thanks for coming through Robert!

  • Stayed: May 2014, traveled on business
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Thank 585NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Mobile/Downtown

Address: 62 S Royal St, Mobile, AL 36602-3204
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Mobile
#1 Business Hotel in Mobile
#2 Family Hotel in Mobile
Price Range: $110 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Mobile/Downtown 2.5*
Number of rooms: 150
Official Description (provided by the hotel):
New Hampton Inn & Suites in Downtown Mobile, Alabama. Located within walking distance of all attractions and restaurants in downtown Mobile. Only 1/2 mile from the Mobile Cruise Terminal and located directly on the parade route for Mardi Gras! ... more   less 
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Also Known As:
Hampton Inn And Suites Mobile/Downtown
Hampton Inn & Suites Mobile/Downtown Hotel Mobile
Hampton Inn Mobile

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