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“Impressed”

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Hampton Inn & Suites Mobile/Downtown
Ranked #1 of 64 Hotels in Mobile
Certificate of Excellence
Foley, Alabama
Level 5 Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Impressed”
Reviewed January 28, 2013

We stayed here for the Conde Cavaliers Mardi Gras Parade and Ball! The room was huge and we had a nice view overlooking the parade route. Check In was easy, and the front desk clerks were nice. We had a room on the second floor, with 2 queens. There was also a pull out bed and chair in room. Plenty of room for us to get ready for ball. I would highly reccomend for anyone looking to stay in the downtown Mobile area. The breakfast bar was huge, eggs, toast, sausage, doughnuts, bagels, cereal.... the list just goes on! The only thing I would reccomend would be more waste backets in the room.

  • Stayed January 2013, traveled with family
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Helpful?
Thank Melody T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnMobile, General Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review, March 4, 2013
Our team was excited to hear that you had a wonderful stay during the 2013 Mardi Gras event. It is a very busy time for our hotel and we are pleased that you found our team to be friendly and your room to be spacious and comfortable for your large party. We are very proud of the variety of our complimentary On the House Breakfast and appreciate the positive feedback. We will also share your suggestion for larger waste baskets in the room with the Hampton brand. When you do have a large group of people staying in a room for an event like Mardi Gras we can certainly see the need. Our Hampton Team looks forward to having you as our guest again for future events in Downtown Mobile. We are aware that you had other lodging options in the downtown area, and we are thankful that you chose the Hampton Inn & Suites Mobile/Downtown Historic District.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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English first
Miami, Florida
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 21, 2013

This is a great hotel!!! Clean rooms, smiling faces and a very helpful staff. I tend to come into mobile once a month and this hotel has become THE ONLY hotel I stay at when in town for business.

Great job team hampton

  • Stayed November 2012, traveled on business
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Helpful?
1 Thank Phil J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnMobile, Front Office Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review, February 4, 2013
Thank you so much for staying with us. We're glad that your business brings you to the Hampton Inn Mobile/Downtown frequently. Our team works very hard to keep the facilities clean for your comfort. Since you are staying with us often, I hope you are taking advantage of our Hilton Honors program. If you are not already a member, it's complimentary to enroll, and we would be happy to give you more information on your next visit. Let us be your home away from home. Have a wonderful day!!
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tx
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 15, 2013

My son Married in Mobile this past Fall. The Entire Wedding party stayed at the Hampton Inn Suites. It was a delight - Very clean, extremely Friendly and helpful. The Price was a real value. I had stayed across the street at a more expensive Hotel, thinking I would host guests there. It was a real disappointment. The price was high, the service/management treated me as I was a nuisance.(They were late to my appointment, my room was not cleaned 2 of the 3 days..... )While staying there in attempt to arrange things- I crossed the Street and meet with the Manager at the Hampton- WOW what a difference!
The staff at Hampton meet every request, helped more than I had imagined. The entire week was a delight. The Hotel is very well appointed, very clean, very friendly In all it is a Boutique Hotel, with A service for a valued price. I will stay there for all my travel to Mobile.

Room Tip: Every Room I saw was wonderful. The Suites are very gracious- Some Rooms are much larger than others
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  • Stayed October 2012, traveled as a couple
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Helpful?
2 Thank losarboles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOBDT, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review, March 6, 2013
Thank you for your gracious comments about your stay at Hampton Inn & Suites Downtown Mobile. We appreciate them! We are glad you enjoyed the personalized service. Hampton Inn & Suites Downtown Mobile enjoys hosting wedding parties and strives to create a memorable experience for each group. Many of our guests also enjoy the value in our complimentary breakfast that includes hot items. We wish you safe travels and hope you’ll visit us again soon!
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Tomball, Texas
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 14, 2013

Stayed at this hotel while attending a function at the Mobile Government Plaza building. The rooms were reasonably priced and nice and clean and the staff was very friendly. The hotel is convenient located and was within walking distance of our event, nice restaurants and the downtown Cathedral.

  • Stayed January 2013, traveled with family
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Helpful?
1 Thank txvig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theresa L, General Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review, January 21, 2013
Thank you for taking the time to share your recent experience at the Hampton Inn & Suites Mobile/Downtown on Trip Advisor. Downtown Mobile has such wonderful dining and many sites to see, just steps from our front door. Our team enjoys providing memorable service and we are thrilled to hear that your stay was no exception. We look forward to having you as our guest again soon.
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Tuscaloosa, Alabama
Level 5 Contributor
72 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 14, 2013

We stayed in the Hampton for the New Year's Eve festivities in downtown Mobile. This hotel is in a great location and is very clean and well maintained. Staff were very friendly and helpful. Will definitely stay here again. Room was clean and bed was very comfortable. The beignets were awesome.

  • Stayed January 2013, traveled as a couple
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Helpful?
2 Thank Rick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theresa L, General Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review, January 21, 2013
Happy New Year to you and thank you for taking the time to share your compliments with those who may be considering staying with the Hampton Inn & Suites Mobile/Downtown in the future. Our team enjoyed reading that you had a wonderful time for the Moon Pie Over Mobile New Year’s Eve event, and we agree that you could not have picked a hotel with a better location for this event or for any event that takes place in Downtown Mobile. Our guests and team members really love the beignets too. They are provided to us from a local downtown Mobile business, Panini Petes just a few blocks from the hotel. Panini Petes was featured on the Food Network and have many other items on their menu. Thank you again for your feedback. We hope to see you again in Mobile for the next special event.
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Tallahassee, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 9, 2013

Room was clean, bedding was all white and very nice. Comfortable room with a flat screen tv and wifi. Mini-fridge was great to have for our sodas and snacks. The free breakfast bar was excellent. We would love to stay here again. The exercise area looked good, but we didn't get a chance to try it. It also had an attached sandwich shoppe by the lobby. I believe it was a Quizno's; good sandwiches. We parked in their gated lot next to the hotel; this cost extra, but we thought it was worth it for the downtown area.

  • Stayed October 2012, traveled with family
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Helpful?
1 Thank Gail W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theresa L, General Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review, January 21, 2013
The service team at the Hampton Inn & Suites Mobile/Downtown really appreciates the positive feedback. Hampton Inn hotels are known for our exceptionally clean and comfortable white bedding, as well as many other complimentary services such as the breakfast and internet service. Uniquely our hotel does feature a Quizno’s inside of our hotel, plus there are a wealth of other food options just steps from our front door. We really appreciate you choosing our hotel, as we know that you have many choices when traveling to Mobile. Thank you again for writing a review for our property.
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Memphis
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 25, 2012

Stayed in double Queen room adjoined with Double Queen Suite with 7 adults + 1 baby. Spacious with nice balcony access in the suite. The breakfast selection was very good. Oatmeal just right. Fresh Fruit, Yogurts & a featured pastry in addition to traditional breakfast breads. (Loved the beignets) Would stay here again despite the parking fee. We were in town for a family emergency & the desk clerk waived our parking fee for one day. Quality customer service! Loved the fact that they had 6 am - 10 am breakfast daily to accommodate early & late risers. Restaurants, shops all in walking distance. Excellent Security.

  • Stayed December 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank AnitaRoadee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnMobile, General Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review, December 26, 2012
Thank you for taking the time to write a review of your stay at the Hampton Inn & Suites in beautiful Downtown Mobile, Alabama. I was delighted to hear that you had a wonderful stay and enjoyed the customization of our hotel to the downtown area. I was disappointed to hear that you did not enjoy the eggs during our complimentary breakfast. However, I feel certain that you found other healthy choices for breakfast on that particular day. Hampton is constantly striving to improve the products and services that we deliver to our guests which is why we do rotate the various types of eggs that are served each day. Our guests will often find a western omelet or a cheese omelet as well as the scrambled eggs you mentioned, depending on which day of the week they are enjoying breakfast at the hotel. I look forward to having you as our guest again in the future, and thank you for being a loyal Hampton customer.
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Additional Information about Hampton Inn & Suites Mobile/Downtown

Property: Hampton Inn & Suites Mobile/Downtown
Address: 62 S Royal St, Mobile, AL 36602-3204
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Mobile
#1 Business Hotel in Mobile
#2 Family Hotel in Mobile
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Mobile/Downtown 2.5*
Number of rooms: 150
Official Description (provided by the hotel):
New Hampton Inn & Suites in Downtown Mobile, Alabama. Located within walking distance of all attractions and restaurants in downtown Mobile. Only 1/2 mile from the Mobile Cruise Terminal and located directly on the parade route for Mardi Gras! ... more   less 
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Also Known As:
Hampton Inn And Suites Mobile/Downtown
Hampton Inn & Suites Mobile/Downtown Hotel Mobile
Hampton Inn Mobile

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