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“Great staff, beautiful rooms!”

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Hampton Inn & Suites Mobile/Downtown
Ranked #1 of 64 Hotels in Mobile
Certificate of Excellence
Belle Chasse, LA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great staff, beautiful rooms!”
Reviewed April 7, 2012 via mobile

My fiance and I were traveling from New Orleans to Walt Disney World and decided to book a room at this Hampton so that way we could get a few hours of driving time behind us, relax for the evening, and then continue on our journey early the next morning (we didn't travel further than Mobile that evening because my fiance and I left after he got home from work that evening, which was around 6 P.M.). When we made it to the Hampton, we were greeted by a professional, funny, knowledgeable desk clerk. He asked us where we were traveling to, and when we told him Disney World, he jokingly said to check our car the next morning because he might be waiting for us in there so he could go to DW with us (haha)! After some laughs, he informed us we had been upgraded to a suite. When we made it up to our room, we were so thrilled to see how beautiful it was! We had a gorgeous balcony, the bed was super comfortable...the whole suite was just amazing! My fiance and I took plenty of pictures of our room to show our families (they were super jealous) and even joked around that we should skip Disney World and just stay at the Hampton! If we are ever in Mobile again, we WILL be staying here again!
Oh, and the parking was also fantastic! The lot was clean and very safe. There wasn't a single thing I didn't like about the Hampton!

Stayed May 2011
Helpful?
Thank lrichoux89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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924 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
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English first
Birmingham, Alabama
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 1, 2012

Our room was very comfortable and quite clean. The complimentary breakfast was better than average. The staff were excellent! One night our air conditioning did not seem to be working. I called the front desk, and someone came up immediately to check it. One of the night managers even made fresh coffee for us in the lobby, even though it was late evening - he was even thoughtful enough to make it decaf! We were very pleased with our entire experience. Would recommend if you are looking for a nice reasonable hotel in Mobile's lovely historic district.

  • Stayed March 2012
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Helpful?
Thank Bankerjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SelfC, Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review, April 2, 2012
Thank you very much for taking the time to review our hotel! Your kind words really made our day! We love hearing feedback about our customers' time here with us. Knowing that you were so well taken care of and pleased means that we were all doing our jobs! We greatly appreciate you recommending us, we couldn't think of a higher compliment. Come back and see us again soon. We will have some fresh coffee waiting for you!


Sincerely,
Christy Self
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Level Contributor
100 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 24, 2012

My wife and I stayed here one night. We were very impressed and very pleased. Exceptionally impressed with the overall cleanliness of the hotel. Plus, room was large and staff was very helpful. Highly recommend.

  • Stayed March 2012, traveled as a couple
    • Value
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Helpful?
Thank Shadrach44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SelfC, Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review, March 26, 2012
We are thrilled that you were so impressed and pleased with our hotel! We want your first impression to be a good one, so our staff works extremely hard every day to make our hotel shine. Your recommendation means the world to us and we hope you and your wife come back and stay with us again soon!


Sincerely,
Christy Self
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alabama
Level Contributor
128 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed March 22, 2012

We stayed at heis property recently on a business trip. It's a unique Hampton and I would use it again when needed. The only issue is the strange roundabout lobby entrance. If only one person abandons their car, no one, and I do me no one will go anywhere. Even the parking lot entrance is blocked. How did they get a certificate of occupancy with this type of blockage? If you use this property, ask the desk clerk for directions to the street-side parking lot entry point.

  • Stayed March 2012, traveled on business
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Helpful?
Thank Jack P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waukesha, Wisconsin
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 16, 2012

This hotel is relatively new and nice. Easy to get out to see the city and take pictures in the neighborhood. Two blocks from the convention center. Great hospitality and friendly workers.

  • Stayed March 2012, traveled on business
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Helpful?
Thank sheldn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SelfC, Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review, March 19, 2012
Thank you for taking the time to review our hotel! We love hearing that our guests enjoyed their time with us. We love our location in the downtown area and are so glad that you were able to explore it and see what makes our city so special. Next time you come down from Wisconsin, we hope you choose to stay with us again!

Sincerely,
Christy Self
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
79 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed March 15, 2012

Upon check-in, we were offered a paid upgrade to a one-bedroom king corner-suite, view a wrap around balcony view of the parades on Royal Street. The suite was beautiful, very clean and well maintained, and was a great family gathering spot during the rainy evenings. The bed was super comfortable and the bedding was very clean and very high quality. The room was quiet at night, except for the random revelers on the street until 4 am - to be expected during Mardi Gras.

This Hampton is one of the nicest ones I've seen, very well maintained. The staff were friendly and helpful. Breakfast was pretty good, the usual cereals, pastries, toasts, waffles, eggs, sausage, juices, etc. Parking is $15 per day in a secure lot next to the hotel. The two elevators are very slow, my only complaint about this hotel.

We chose this Hampton because it is on the Mardi Gras Parade Route. Unfortunately, we only saw one parade, many parades were canceled due to bad weather - but that is not the hotel's fault. Once we learned that the parades were canceled, we drove to the USS Alabama Museum - well worth a visit. The Children's Museum is a short walk from the Hampton, and was a big hit with the 4 year old in our group.

  • Stayed February 2012, traveled with family
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Helpful?
Thank HappySurfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
139 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed March 12, 2012

We wanted to spend a night in downtown Mobile before heading to Orange Beach. I'm a Hilton Diamond member so we picked this location and hoped for an upgrade (which wasn't offered). There is nothing to do in the immediate area. About 4 blocks away are a few bars and restaurants but I was amazed at how empty downtown Mobile is, esp on a Saturday night. The disappointment was how well we could hear everything in the room next door to us. The couple that was there woke about 6:30 and we could hear their conversation pretty clearly and they weren't speaking very loudly. Not sure if this is a common experience at this hotel. We were there when the time changed this weekend and we raced downstairs about 10:10 AM hoping to still catch breakfast. The breakfast staff were clearly trying to clean up and seemed aggravated that people had forgotten the time change. Also, they have the slowest taster in history! Overall, it was a decent stay.

  • Stayed March 2012, traveled with family
    • Value
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Helpful?
Thank Pagz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Mobile/Downtown

Property: Hampton Inn & Suites Mobile/Downtown
Address: 62 S Royal St, Mobile, AL 36602-3204
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Mobile
#1 Business Hotel in Mobile
#2 Family Hotel in Mobile
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Mobile/Downtown 2.5*
Number of rooms: 150
Official Description (provided by the hotel):
New Hampton Inn & Suites in Downtown Mobile, Alabama. Located within walking distance of all attractions and restaurants in downtown Mobile. Only 1/2 mile from the Mobile Cruise Terminal and located directly on the parade route for Mardi Gras! ... more   less 
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Also Known As:
Hampton Inn And Suites Mobile/Downtown
Hampton Inn & Suites Mobile/Downtown Hotel Mobile
Hampton Inn Mobile

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