i call the italy bakery melaka raya to make a order for 1/2 KG american choc cake at 10:36AM. the staff who's pickup my call don't ask anything about the cake not in stock or etc. but the staff just take my name n contact no n also the cake flavour that i want. but unfortunately at 4:24pm the bakery call me and told that they cant make the cake that i order and give a reason cause mothers day just over and they cant catch up to make the cake. i want to collect the cake on 8:00pm after iftar not on the spot that time i call. but they still cant make it settled. if they told me earlier, its easy for me to find another bakery and make order. supposed if they think cant fullfill customer order, PLEASE DONT GIVE A FAKE HOPE TO YOUR CUSTOMER.
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