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“Not bad, but located on a busy highway”
Review of Holiday Inn Melaka

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Holiday Inn Melaka
Ranked #9 of 167 Hotels in Melaka
Certificate of Excellence
Reviewed November 2, 2009

I stayed here for a weekend with my partner and found it comfortable. One problem was that we booked with breakfast included yet when we booked in they said it would not be included.
It is also located on a major highway into the city with no walkway or pedestrian crossing, people in Melaka are crazy drivers so if you are elderly or with young children i would not recommend staying here as my partner and i had difficulty dodging the traffic!
Its not really a great hotel just a standard Holiday Inn.

  • Stayed: July 2009, traveled as a couple
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Thank Pinkpeonie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 2, 2009

Was in Melaka for work, and put up a night here. Balked a little at the price - but apparently hotel rates in Melaka have increased tremendously since its listing as a UN World Heritage Site. Check-in was efficient. Bellboy was helpful. Even the hotel manager gave a call to the room to check if I found the room okay. Impressive.

They provided 2 sets of pillows labelled "firm" and "soft". Nice beds. Room was modern and clean. The shower pressure was excellent. Loved the bathroom. New LCD TV with cable, spacious working desk with comfortable chair, hairdryer, ironing board and iron, bedroom slippers, bathrobes, complimentary bottled water, clean kettle - all the amenities you'll need.

There was a pretty good selection at breakfast. The infinity pool overlooking the straits was serene. Didn't have time to try the spa nor the gym. Apparently the rooms overlooking the straits have excellent views. Mine overlooked the city.

The location is not as good as Equatorial Hotel, which is just next to the main shopping complex of Dataran Pahlawan. However, I had a car, so it was fine. I have to admit that Holiday Inn definitely looked like a better hotel than the next door Century Mahkota Hotel whose lobby was constantly thronging with busloads of tourists.

I was impressed with the attentive and smiling staff. Love the new Holiday Inn re-branding exercise. I had one gripe, and that was there was no free wi-fi or internet access. For a business traveler, that is important.

However, I do hope they keep up the good work and I will definitely be staying there the next time I'm in town.

  • Stayed: October 2009, traveled on business
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Thank fong28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2009

Stayed just for one night but that was enough. Rooms themselves OK but no bath tub only shower but fine for overnight stay. Main problem was the service or rather lack of it. Arrived with large suitcase and not one staff came to assist. Was only when my Malaysian colleague went in to ask for assistance did a bellboy finally come to help.
Breakfast the following day was a nightmare as there was a party of Singapore school children staying who completely took up all the tables. I have nothing against parties of schoolchildren or whatever but I feel that provision should be made for them to be seated as a group. In the event I gave up and took breakfast outside.
Checking out was also painfully slow and yet again no-one bothered to ask if I needed assistance with luggage.
If you are going to Melaka, I would not recommend staying here, perhaps the Ecuatorial is better as it is in the centre and could not be worse than this!

  • Stayed: October 2009, traveled on business
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2  Thank Happytiler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2009

If Holiday Inns were made in a factory, this would be number 3219 (or whatever), Clean, basic and relatively new, they couldn’t explain why the usual taxi trip back to KL via the hotel, was almost twice what the going rate outside was.But...if you’re looking for hassle-free ,squeeky-clean,branded hotel, look no further. The rooms facing the bay offer spectacular views. However, one wonders about the exotic Hotel Puri, located just off Jonker Street. Maybe next time !

Stayed: October 2009, traveled with family
1  Thank woody2310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2009

Great location with my room facing the straits. As the hotel is quite new, all are perfect. Stayed on a tuesday which is not so crowded. Loved the swimming pool which overlook the straits. Will definitely stay there again. Do drop by at the Geographer res/pub. Good for chill out.

  • Stayed: October 2009, traveled solo
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Thank SingaporeRoland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2009

We enjoyed our stay at this hotel last week. The room was spacious, clean and had a great view of the water. The food was good and room service was great. We were happy to see a kids play area in the lobby which kept our 2-year old busy while we were waiting for the shuttle. The hotel is not really walking distance from the main tourist locations but it was easy to take the shuttle or a taxi.

  • Stayed: October 2009, traveled with family
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1  Thank Trukal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2009

I was happy and satisfied with my stay with Holiday Inn even though it was only for one day as i was on a business trip. I was staying in the clubroom, it was spacious and huge with seaview with basic amenities and free snacks from the fridge and bar. However, I had a problem with the internet as my laptop network just won't connect at all. This was the time that the hotel manager on duty, Ricky came to my room to assist me, even though the problem wasn't solved, he gave me the impression that I am important. The customer service could have been a full 5 stars but an incident at the level restaurant made me decide to minus a star, the lady at the counter asked for my room details, but after i have provided her with the details, she was speaking to herself which i had problems trying to interpret what she was saying, her unhappy face told me she was having a bad day after I finally knew what she was saying.
The overall stay was great as i have visited the executive lounge. The customer service there was excellent! I will definitely stay in this hotel again if I return to Melaka for holidays.

  • Stayed: October 2009, traveled on business
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6  Thank benakm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Melaka

Address: Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Phone Number:
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Melaka
#2 Business Hotel in Melaka
#4 Family Hotel in Melaka
#5 Spa Hotel in Melaka
#5 Romantic Hotel in Melaka
#6 Luxury Hotel in Melaka
Price Range: $52 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Melaka 4*
Number of rooms: 275
Official Description (provided by the hotel):
Holiday Inn Melaka is the choice for families and business travelers who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting. This hotel in Melaka boasts an unrivaled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya. Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom, all with floor to ceiling windows for natural sunlight. Discover a brand new you at the Balinese inspired Tea Tree Spa by pampering yourselves with its wide range of treatments. At es.Sense kitchen, indulge in the international favourites and local inspired cuisines such as Baba Nyonya and authentic Peranakan. Then there is Sirocco Italian Restaurant, a relaxed dining outlet serving the best wood fired pizza in town. ... more   less 
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Also Known As:
Holiday Inn Melaka Hotel Melaka
Melaka Holiday Inn

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