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“New is good”
Review of Holiday Inn Melaka

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Holiday Inn Melaka
Ranked #8 of 166 Hotels in Melaka
Certificate of Excellence
London, United Kingdom
Level Contributor
275 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 260 helpful votes
“New is good”
Reviewed May 16, 2008

Lovely new hotel on the outskirts of town. Paid extra for executive room on upper floors and use of lounge with free internet and drinks, worth it in our opinion. Lovely views over the Straits. Melaka is very interesting and over the next few years will become a tourist hotspot - go now and beat the rush!

  • Liked — New and nicely designed
  • Disliked — Food rather unimpressive
  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank bognor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (446)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 12, 2008

After reading from this website the many good points/services of holiday inn, decided to give it a try.
Made a book 11 apr to 12 apr for a night to celebrate hubby birthday. Reach there about 1030am. To my surprise, the front desk, as wat the review said, helpful, allow us to check in to room 0604. A corner room. (although we asked for high floor, but this is the only room available that time). Very impressed. Courteous and helpful. Even after i came out from the lift from the carpark, was already greeted by smiling faces.
Managed to checked in, and settle down.
Noticed that there was no complimentary mineral water, no tissue, no toothbrush provided. Quite disappointed.
When we return from shopping at about 7pm, room was hot, although the aircon was at full blaze, as the room gets direct sun..
Even through the nite, room didnt cool down, bed was hard and warm, both of us toss and turn close to a hundred times. Cant get a good nite sleep. Wat a disappointment!!

Went for buffet breakfast, variety was good. Many different juices and milk..
Excellent.
Staff was very efficient also. Even pass me a cordless phone to help me call my room... Wow... Good service.
Check out was fast also..
Overall ok.. except the room..

  • Liked — The friendly staff..
  • Disliked — Hot room n hard bed.
  • Stayed April 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Angsana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bideford, United Kingdom
Level Contributor
142 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed April 9, 2008

What a lovely surprise, this hotel is. We booked for a fortnight’s stay whilst we looked for a home in the area so our main priorities were a clean, quiet and comfortable room but we got so much more than this.
Firstly, the location is good. It’s on the coast (but not on a beach) with easy to access from the main routes, close to plenty of shopping, the historic centre and museums, food courts and entertainment. There is ample covered parking patrolled by a security guard.
Secondly, it’s a new and modern hotel so everything is clean and functions properly. The rooms are comfortable with a lovely firm bed and good pillows. There is plenty of storage space and a good but straightforward bathroom with nice toiletries. Rooms have either a large walk-in raindrop shower or a bath with shower over, so if you specifically want a bath tub, you need to stipulate this. The room was serviced well each day and we didn’t suffer any disturbance from guests in adjacent rooms.
Breakfast offers a wide choice of dishes with eggs and roti etc. prepared to order. The restaurant has a nice, bright cafeteria feel and service is good. Food we sampled elsewhere in the hotel was tasty and imaginative and when we were introduced to the Head Chef, he was very keen to receive feedback.
The infinity-edge pool is large and the gym facilities good. Both are well-kept and are fairly quiet except for Saturdays and Sundays when the hotel and city are popular with weekenders from Singapore. There are lots of treatments available from the Tea Tree Spa although my husband only tried the foot reflexology, which he said was painful and pleasurable in equal quantities!
At odds with what some previous reviewers comment, there are actually three lifts and even when the hotel was busy at weekends, we didn’t experience any notable delays. Perhaps an earlier problem has now been resolved.
What makes this hotel special though is the staff - they are genuinely friendly and want to make your stay enjoyable. The various managers are visible and approachable. Coming from Europe we find it unusual to find hotel staff who actually want to chat to you about what you are doing and make helpful suggestions based on local knowledge. They seem to be part of a happy, polite and professional team who were quick to remember our names and this all makes for an enjoyable stay. In truth they didn’t always get everything exactly right but on one or two occasions when we reported something amiss, they were quick to respond, apologise and rectify the problem and they always followed up with us later to check that all was now well.
The hotel’s advertising says “Smart enough to do business, casual enough to relax”, which I think summed it up very well and based on our experience, I wouldn’t hesitate to recommend this hotel.

  • Liked — The friendly helpful staff
  • Disliked — Hard to think of anything...
  • Stayed April 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank MM2H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 18, 2008

Stayed here for 3 weeks on January on a business trip. Hotel is nice, very new and the staff are very friendly and courteous. Excellent buffet breakfast, with a wide choice of food, even western. The inifinity pool is very nice and not too busy and the gym is well kept, could probably do with some more equipment though. Only ate in the restaurant once - didnt find it very good and it was very expensive for Melaka, would not recommend it. One other issue with the hotel is the lifts. There are only 2 lifts to service over 20 floors, so at peak times it can be a long wait.
However, these small things aside, the hotel is fine, probably one of the best in Melaka.

  • Liked — Breakfast
  • Disliked — The Lifts
  • Stayed January 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
11 Thank FinShar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 12, 2008

On arrival, the hotel have ample parking lots for car. Very nice and spacious lobby. Check in was quick and smooth. Room is modern and clean. Toilet is nice with a nice standing rainforest shower. Nice view of the straits. Hotel is also very near to the main shopping centers in the area where you can get good food and nice shopping. Gym and spa is also very very good, so try it if you are staying in the hotel.

What i do not like is the size of the pool, i think it is too small for a hotel of this size. Bed is also very hard and it is really not comfortable. I really hope that the hotel can do something about their bed.

  • Stayed December 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank Brandz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Melaka

Property: Holiday Inn Melaka
Address: Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Phone Number:
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Melaka
#2 Business Hotel in Melaka
#4 Family Hotel in Melaka
#5 Spa Hotel in Melaka
#5 Romantic Hotel in Melaka
#6 Luxury Hotel in Melaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Melaka 4*
Number of rooms: 275
Official Description (provided by the hotel):
Holiday Inn Melaka is the choice for families and business travelers who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting. This hotel in Melaka boasts an unrivaled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya. Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom, all with floor to ceiling windows for natural sunlight. Discover a brand new you at the Balinese inspired Tea Tree Spa by pampering yourselves with its wide range of treatments. At es.Sense kitchen, indulge in the international favourites and local inspired cuisines such as Baba Nyonya and authentic Peranakan. Then there is Sirocco Italian Restaurant, a relaxed dining outlet serving the best wood fired pizza in town. ... more   less 
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Also Known As:
Holiday Inn Melaka Hotel Melaka
Melaka Holiday Inn

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