I stayed here with my family of 2 kids for a weekend. It was the first day of school holidays for Malaysia, and the last day for Singapore, so we expected the crowd. With a wedding going on in one of the halls at the same time, you can imagine the chaos at the lobby. We arrived slightly early hoping to get an early start. Bad idea, as we had to join the queues of other guests checking out. Being a priority club member didn't help. Tip for next visit, arrive just before check in time to avoid the check out crowd on busy days. It might have helped there was a dedicated check in counter, oh well.
The room is consistent with the other Holiday Inn hotels we have stayed in. The two double beds room is ideal for a family of four, and that is our choice most of the time. I agree with the other reviewers at the level of service from the hotel staff.
I am, however, disappointed in a few things. First, the buffet breakfast was a nightmare. Yes,it was crowded as expected. But some of the food like potatoes, vegetables and cocounut rice were undercooked. The eggs were burnt. The coffee was terrible. The fresh juice were severely diluted. Secondly, there was a strange policy at the pool to limit guests to 2 towels per room. I was there with my wife and two daughters. After some negotiations, we were offered 3 towels and was told to share! And lastly, I wished the shuttle service to main attractions (e.g. Jonker street) was more frequent. During our stay it was every two hours, and we had to reserve.
- Official Description (provided by the hotel):
- Holiday Inn Melaka is the choice for families and business travelers who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting. This hotel in Melaka boasts an unrivaled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya. Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom, all with floor to ceiling windows for natural sunlight. Discover a brand new you at the Balinese inspired Tea Tree Spa by pampering yourselves with its wide range of treatments. At es.Sense kitchen, indulge in the international favourites and local inspired cuisines such as Baba Nyonya and authentic Peranakan. Then there is Sirocco Italian Restaurant, a relaxed dining outlet serving the best wood fired pizza in town. ... more less
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- Also Known As:
- Holiday Inn Melaka Hotel Melaka
- Melaka Holiday Inn