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“Memorable stay in this 5 Star hotel”
5 of 5 bubbles Review of Holiday Inn Melaka

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Holiday Inn Melaka
Ranked #7 of 167 Hotels in Melaka
Certificate of Excellence
Singapore, Singapore
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Memorable stay in this 5 Star hotel”
5 of 5 bubbles Reviewed January 9, 2013 via mobile

Beautiful hotel with spacious room . The international buffet lunch , dinner and breakfast is wide spread and delicious . The scenic swimming pool facing the ocean is very beautiful . The ballroom is spacious n facilities excellent. We thoroughly enjoyed our stay in this hotel . Room rate is higher than nearby hotel or resort .

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank feledoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,777 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (438)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
London
Level Contributor
176 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed January 5, 2013

I booked this hotel following the reviews in trip advisor. The hotel emailed me 2 days or so before my due date confirming everything once again, and sent me another e-mail thanking me for staying with them two days later. Nice touch!

The hotel is clean, the lobby is spacious, the rooms are a decent size. The room we stayed had a view of the straits of Melaka, I asked for a room as high as possible and quiet and got the room on the 9th floor. The room was indeed quiet. We slept well.

The breakfast is very comprehensive, they also provided enough items that being vegetarian i had no problems eating well. It sets you up for the day, dont bother with lunch! They also have freshly made cucumber juice (great in the heat), celery juice, tomato juice and something else, all available as part of the breakfast. They had cook to order omelettes and noodles (for non veggies).

There is a selection of Malay, Chinese, Indian, and Western options for breakfast, if you go early enough you can get a seat on the terrace, which gives you a view of the straits. Theres lots of reclamation work being done in the area, however we did not have any noise pollution.

The hotel is opposite the busy road, which you can cross to get you into the Mahkota shopping mall, which also leads into town and the main sights, there is a a free shuttle service operated by the hotel which ferries you across the road should you be afraid to walk it. It drops you in two locations, one near the hotel and another just a little bit further. Make sure you book your seat with the concierge and confirm your pick up time as well. We sometimes just walked and mostly we asked to be dropped off and then we walked back to the hotel.

The hotel is in a good location for any 1st time tourist in particular, you can walk to all the main sites easily. The main center of Melaka isnt too big so its easy to get around, The concierge can provide you with a little map, which we found helpful. Just ask them.

Overall I would be happy to stay here again. The hotel was great and the staff were even better.

Room Tip: Ask for a view of the straits if you can, its definitely worth it. Some good sunsets, and at times y...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mppalmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ampang, Malaysia
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed January 4, 2013

Spend 3 days 2 nights. Shuttle service available every 2 hours to designated historical area. Most importantly "The Staffs" that makes the holiday enjoyable. First impression, the staff at the desk was so patient with all my inquiries and requests, served with a smile. Arrived early but rooms were not ready and check-in time is at 2pm. No complaint about it. Staff explains and suggested us to go nearest mall, clock tower and etc while we waiting for our room to be ready. Zariz (The Duty Manager) was helpful and friendly and the rest of his team. Welcome drink served upon arrival-shuttle from pick-up points to the hotel. Room is nice, clean and comfortable. Soft and firm pillows provided in the room and its just flawless to cater your sleeping needs. Personal touch to it was "a card" left by the housekeeper ensuring that my room being properly serviced and YES the room is very clean and looks new. My room facing the ocean. GOOD VIEW. Will come again for the next holiday and YOU should try it.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WongAA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed January 4, 2013

Good service from the staffs from reception to door boy. Breakfast was good with variety of western and local Malaysian good. The location is about 10-15minutes walk from the historical town. Make sure you all for room with sea view view unless you don't mind the view of buildings. Will recommend anyone going to Malacca to stay there.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaw002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
114 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed January 2, 2013

We visited Melaka as we had not been to this part of Malaysia and heard food etc was good. Mmm, not so much! We actually didn't enjoy the place at all, felt it was very touristy and not a lot to see, however we were so glad to stay at this hotel over the Xmas break as they were just charming. Hotel had a christmas eve dinner organized for a reasonable cost, was very nice. The following night we dined again in the italian restaurant and were again very impressed with the food and great service. Henry in the restaurant had a good chat to us about Malaysia, he was polite and lovely please Holiday Inn give him a promotion, in fact ALL the staff here were fantastic.
Room was adequate, big view of the sea, and clean. A shuttle to town, but walk is pretty easy, only 10 mins. Would definately recommend this hotel, the competition is pretty pricey so stay here. We had a great massage, the spa is also very good, little huts up on the roof.
Must mention the great coffees in the foyer coffee shop, really very good.

Room Tip: High floor, corner room
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Macafamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric O, Assistant Marketing Communication Manager at Holiday Inn Melaka, responded to this review, January 6, 2013
Dear Valued Guest,

Thank you for taking the time to share your feedback. It's very delighting to hear that you enjoyed your stay especially the dinner at Sirocco Italian Restaurant.

Also, thank you for singling out Henry - Assistant Outlet Manager at Sirocco Italian Restaurant. He is indeed one of our exemplary staffs and rest assured your kind words will be channeled to him as I'm confident that it will further motivates him to do better.

Again, thank you for the encouraging comments and we do look forward to your next visit in the near future.

Regards,
Eric Ong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United Kingdom
Level Contributor
265 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 bubbles Reviewed January 1, 2013

We stayed here for Christmas Eve and Christmas Day, 2012 and our stay was wonderful. The hotel was excellent: the room was big and clean, the pool was clean and good fun, and the breakfast was varied and tasty. The whole atmosphere of the hotel was fun as well as classy. Would definitely recommend this hotel to others.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric O, Assistant Marketing Communication Manager at Holiday Inn Melaka, responded to this review, January 6, 2013
Dear Valued Guest,

Thank you for sharing. We are delighted to hear that you enjoyed your stay with us.

We hope that your future travel plans will bring you back to us. Should that be in the very near future, please do check out our website and Stay Happy-Go-Lucky where you'll get to enjoy up to 30% off room rates, free internet and free breakfast, a 20% off to dine at Sirocco Italian Restaurant or for a pampering massage at Tea Tree Spa, and where Kids get to Stay and Eat Free.

Regards,
Eric Ong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed December 30, 2012

Location was great. Views were not bad of the sea. Bad thing was that there wasn't any proper crossings for pedestrians to cross to get to the opposite side of the road where all the shopping malls are- this meant that guests will have to brave the busy traffic and dash across the expressways in order to get to the city centre. Wifi was not free and have to be paid for- ridiculous, considering that I paid SGD$600+ for a two nights stay, you would expect to have wifi in the package already. Breakfast spread was ok only- hash browns were not crispy for the two mornings I had. Lifts took an awfully long time to come, and I walked down the staircases each morning to the restaurant.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank raygondra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric O, Assistant Marketing Communication Manager at Holiday Inn Melaka, responded to this review, January 6, 2013
Dear Valued Guest,

We thank you for staying with us and for sharing your feedback. It's with disappointment to read about the shortfalls during your recent stay.

Rest assured that these issues will be vigilantly looked into again by the management to avoid such similar recurrences in the future. On behalf of the management, I would like to apologize for the inconveniences caused.

We hope that this experience will not put us in your permanent disfavor and we look forward to welcoming you back again. Should you ever wish to speak to us, please do not hesitate to contact us.

Regards,
Eric Ong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Melaka

Property: Holiday Inn Melaka
Address: Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Phone Number:
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Melaka
#2 Business Hotel in Melaka
#4 Family Hotel in Melaka
#5 Romantic Hotel in Melaka
#5 Luxury Hotel in Melaka
#5 Spa Hotel in Melaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Melaka 4*
Number of rooms: 275
Official Description (provided by the hotel):
Holiday Inn Melaka is the choice for families and business travelers alike who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting. This hotel in Melaka boasts an unrivaled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya. Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom, all with floor to ceiling windows for natural sunlight. Discover a brand new you at the Balinese inspired Tea Tree Spa by pampering yourselves with its wide range of treatments. At es.Sense kitchen, indulge in the international favourites and local inspired cuisines such as Baba Nyonya and authentic Peranakan. Then there is Sirocco Italian Restaurant, a relaxed dining outlet serving the best wood fired pizza in town. ... more   less 
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Also Known As:
Holiday Inn Melaka Hotel Melaka
Melaka Holiday Inn

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