The worst hotel experience of my life.
I stayed here with my family for 1 night in February 2008 with my wife and my mother.
All three of us were bitten by bed bugs. My mother was bitten severely on her face, arms, back and legs. You should see the photos on my blog if you search for "Heeren Inn bedbugs" on Google. They are horrific.
I demanded a full refund from the owner, but he would not give it to us. It wasn't much money at all (we paid 156RM for 2 bedrooms). I told him how much discomfort my mother would be in for the next 7 or more days. He said sorry but he would not give us a refund. I think that is terrible.
My mother who is 66 years old has spent the last 2 days either inside her new hotel room or in the hospital. She has been given steroids and Piriton to ease the pain.
Other than the bed bugs, the hotel was basic. The rooms are cramped. They had wifi for RM5 per day and cold beer in the fridge, so this was good. But nothing whatsoever can make up for the days after days that my mother is enduring with these shocking bedbug bites.