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“overall ok”
Review of Fenix Inn

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Fenix Inn
Ranked #20 of 167 Hotels in Melaka
Reviewed May 6, 2014

clean, nice, affordable, friendly, service ok...but diharapkan pihak hotel meletakkan arah kiblat di dalam bilik supaya memudahkan muslims to pray..nasib baik ada apps dlm smart phone...
kalau boleh ada letak signboard shows fenix's location.

Room Tip: pls choose rooms yg ada window...
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  • Stayed: May 2014, traveled with family
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1  Thank nazayu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Fenix Inn, responded to this reviewResponded July 11, 2014

Dear nazayu,

Thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your feedback which is valuable to us in order to further improve our facilities and services

Please allow me to apologize for the inconvenience caused in which you did not manage to locate the kiblat signage in your room. We have actually taken the necessary measures by installing the kiblat sign inside the drawer of the study table in the rooms.

Our team and I sincerely look forward to welcome you back for another enjoyable and memorable stay in the future..
Best Regards,
Operations Manager

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151 - 157 of 492 reviews

Reviewed April 21, 2014

Cheap. Clean room, clean bathroom, comfortable bed. That's it.

Location: You can find other places nearer to most attractions. It's quite a walk from here to the places of interest.

Customer Service: Mediocre.

Room Tip: Don't bother paying extra for the windows. Ours faced a small alley and AC compressors of the ad...
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  • Stayed: April 2014, traveled as a couple
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Thank Allen_DeGeneres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Fenix Inn, responded to this reviewResponded July 13, 2014

Dear LUNAVERDI,

Thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your feedback which is valuable to us in order to further improve our facilities and services

We are delighted to hear that you find our cleanliness of our hotel and room to be of good standards and we will continue to do so. Our location is also very strategic for shopping, food and beverage outlets and visit to nearby major historical places

Our team and I sincerely look forward to welcome you back for another enjoyable and memorable stay in the future..
Best Regards,
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2014

it so good to stay in fenix inn but muslims are there too.please,remove your holy bible.we are muslims. it so uncomfartable in a room with bible. i think u must thing about it. ia membuatkan orang islam rasa dipandang rendah.

Room Tip: choose a big room like family quad.
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  • Stayed: March 2014, traveled with family
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3  Thank Syasyasolero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Fenix Inn, responded to this reviewResponded July 13, 2014

Dear Syasyasolero,

Thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your feedback which is valuable to us in order to further improve our facilities and services

We thank you very much for your concern and also suggestion

Our team and I sincerely look forward to welcome you back for another enjoyable and memorable stay in the future..
Best Regards,
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014 via mobile

Well located , a stone's throw from Dataran Pahlawan megamall and Mahkota Parade Shopping Mall and a Starbuck next door .
Room though small, is clean and comfortable.
The front office staff were courteous , friendly and efficient.
They also provide door to door transport from Singapore to Melaka and back for a reasonable fee.
Wifi can be further improved as at certain times of the day, it was difficult to get internet access.
We enjoyed our 2 days stay at this hotel thanks especially to Mr Vevek, Michael and team.

Stayed: March 2014
3  Thank kengyew_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2014

We stayed here last January 2014, drove from Singapore. I chose Fenix because they have own carpark and safe. Unlike other boutique hotels nearby.

Fenix Inn near to shopping malls such as Dataran Pahlawan and Mahkota. As well as Mahkota Medical Centre. It only takes about 5 minutes walking distance. Go to Jonker Street, you need to take a cab...otherwise walking about 20 minutes.

Clean and small room, but it's fine for us as long as it's clean. It does not provide breakfast, but mineral water is provided. Another good things, WiFi is free!
For those who have difficulties walking up on stairs, then you should avoid this hotel as they do not have lift.

We will be back to this hotel because it's affordable! most important is safe-carpark.

  • Stayed: January 2014, traveled as a couple
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4  Thank LiliChng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2014

The hotel wifi is quite slow and the hotel provides basic accomodation which is comfortable if you intend not to stay most of your time in the hotel. If not, find a better hotel as you need to climb up the stairs which is not convenient.

Room Tip: "Hotel is quite cramp" "Some room has no window" "The hotel has two diffe...
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  • Stayed: March 2014, traveled with family
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Thank Sanif A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2014

I would like to share my disappointment with my one-night-stay in Fenix Inn. Despite its strategic location of being located just opposite Dataran Pahlawan, the actual condition and the interior are not what it looks like in the photos portrayed on its website. only the lobby looks decent but the room is in very terrible condition. I choose a family room for three, upon entering the room we were welcomed with a horrible smell, with dirty walls and floor, busted socket, no shampoo provided, and there is no pipe connected to the tape beside the toilet bowl. Not to forget the malfuntioned TV with no sound and no astro channels. We didnt ask for a change of room as we were on a tight schedule and we checked out early morn the next day at 630am. The stairs towards the first floor was also very dirty with no lighting and it will be difficult for elderly to climb up so many steps to get to the room. Plus there was no one to help u to usher you to your room or get your baggages to the room. It was a terrible experience and we would not wanna come again.
Don't be fool by the decent look of the lobby as portrayed.

Room Tip: Don't be fool by the decent look of the lobby as portrayed. You will regret.
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  • Stayed: March 2014, traveled with family
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7  Thank Tan1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Phone Number:
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Airport Transportation
Hotel Style:
#2 Best Value Hotel in Melaka
Price Range: $26 - $50 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more   less 
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Also Known As:
Fenix Hotel Melaka

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