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Fenix Inn
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$49
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  • Free Wifi
  • Free Parking
Savings alert! 13% below average rates

The price you found is 13% lower than this hotel's average rate of $56/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (507)
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336 - 341 of 507 reviews
Reviewed June 14, 2011

Upon check-in, we waited for nearly 2 hours for our 3 rooms to be ready. Your staff, Mr Jeffrey was very friendly and helpful by giving us 1 room at a time even though we were tired from our long journey. We are very happy with your Front Office service. We would like to recommend a cool welcome drink while waiting for the rooms in future.

We will definitely be using Fenix Inn in our next trip to Malacca and recommend friends and relatives to stay there.

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank umi69_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carolkoh, Manager at Fenix Inn, responded to this reviewResponded June 19, 2011

Dear Umi69_3,

First of all, we are honored that you have selected Fenix Inn Melaka in your recent trip.

As we aim to provide you with the genuine personal service in your travel experience, we would like to extend our humble apologies in areas stated that you did not experience the desired service and product standards.

While we address these issues immediately, we thank you for your patronage and look forward to welcoming you back again.

* On behalf of Jeffrey Ong (our Front Office Assistant), we thank you for your kind patience while he dealt with you patiently to deliver all the required rooms. Thank you very much.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2011

This is my second stay. My last stay was 2 or 3 years ago. The service they provided are still there. The room condition is still good, water from the water heater is hot. They still provide a kettle in the room despite there is a hot and cold water dispenser at the corridor. The parking services is still there. The carpark valet station at the carpark 24 hours to ensure that the car is safe and guests can collect their car anytime you want. If you want a budget hotel with comfortable stay and safe parking, you can consider this hotel.

I will stay here again.

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank SforSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carolkoh, Manager at Fenix Inn, responded to this reviewResponded June 10, 2011

Dear SforSingapore,

First & foremost, thanks for both of your reviews in year 2009 & 2011 respectively. Your feedback again has reinforced our confidence & strengths, and we definitely love to welcome you back to Fenix Inn again.

Your continued patronage means a lot to us. Thank you once again for your undivided support. Have a beautiful day!

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Reviewed June 7, 2011

Clean room, polite staff, good location, well maintain, price reasonable.

Room Tip: Book early. Special rate for senior citizens.
  • Stayed: June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank house7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carolkoh, Manager at Fenix Inn, responded to this reviewResponded June 10, 2011

Dear house7,

Thank you for sharing your review. We read with delight that you have enjoyed your stay with us. It is indeed a great pleasure to have you with us. We would definitely love to see you more often at Fenix Inn Melaka.

Take care.

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Reviewed June 6, 2011

Nice location , powerful shower caddy , small but clean. comfort bed

  • Stayed: May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank SevinOoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carolkoh, Manager at Fenix Inn, responded to this reviewResponded June 7, 2011

Dear SevinOoi,

Greetings! Thank you for sharing your experience on your recent stay with us. We read with delight that you had enjoyed your stay here.

Rest assured that we shall continue to be committed to provide you and all our guests with the highest standard of service in the industry. Do stay with us in your future trip to Melaka.

Thank you & we are more than happy to hear from you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2011

..the best budget hotel, cleanliness, friendly staff especially jokeyman - helpfulness & efficient!

Room Tip: ..best & strategic location!
  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Wahyu79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carolkoh, Manager at Fenix Inn, responded to this reviewResponded June 7, 2011

Dear Wahyu79,

Greetings from all of us! First of all, we are honored that you have selected FENIX INN MELAKA as your home away from home on this recent trip.

As we are dedicated to providing you with the genuine personal service in your travel experience, we are happy to hear about your positive experience with us, especially our car jockey associates.

We appreciate your valuable feedback and thank you for your commendation. We look forward to welcoming you and your family soon.

Have a fruitful day ahead. Thank you very much.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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