A friend had come to the Heeren House before and we had seen his photos on Facebook. After checking with him, we decided to book for a 4D3N stay with the 3 kids for a variety of reasons. Firstly, because of its location in the heart of historical Malacca, within 5-15 min walking distance to most eateries and tourist sights. Secondly, its spacious family room could accommodate the 5 of us. Third, the opportunity, of course, to live in an authentic, albeit restored, Malaccan shophouse near the river, was something not to be missed.
We were received by very friendly hosts who take time to have a chat and give quite good pointers. The downstairs breakfast/reception area is bright and the strong wi-fi is commendable. Daily breakfast was a simple English breakfast with fruit, kept light - which was useful because of all the local eateries around. The family room was spacious - apart from the beds, we had room for 3 tables and 5 chairs! It was well-stocked with VCDs that were useful for keeping the kids entertained, in between our jaunts to the Jonkers/Makhota districts. Beds were comfortable - we had 1 double bed and 3 single beds - and the air-conditioning strong.
The main issue why my experience was not 5-stars was the bed-bug bites that I received over my 2nd and 3rd nights. At last count, I had over 30 bites on my legs, feet, hands and arms, including 13 on my neck and chest. Thankfully, the kids and missus were spared. Our hosts were receptive to my feedback on the 3rd morning and had "sprayed" the room while we were out, but I still had about 10 fresh bites on the 3rd evening, unfortunately; pointing possibly to a need for more extensive/regular cleaning/fumigation of the beds and cracks in the wooden flooring especially.
Finally, a minor quibble would be the condition of the ensuite bathroom, which while clean, might be due for some repairs to the shower stall door etc.
Generally, the Heeren House is very good value for a family stay although I could have done without being a blood-meal for bed-bugs
- Official Description (provided by the hotel):
- A heritage guesthouse and cafe right in the heart of historical Melaka city. Everything and anything that is interesting in the city centre (UNESCO WORLD HERITAGE SITE) is within walking distance. Each room has window views of the Melaka River and city. ... more less
- Also Known As:
- Heeren House Hotel Melaka
- Heeren Hotel Melaka