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“Perfect for what we needed” 4 of 5 stars
Review of Heeren House

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Heeren House
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Ranked #24 of 161 Hotels in Melaka
Certificate of Excellence
London UK
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Perfect for what we needed”
4 of 5 stars Reviewed October 17, 2013

The smallish guest house is perfectly located in central Melaka and does a good (English!) breakfast plus fab sarnies for your onward journey. You can easily walk to all central attractions and the hostess is extremely knowledgeable and friendly. The shower areas in the rooms could probably do with a bit of a refurb but its basically clean and comfortable.

Room Tip: We were in a room right on the side road near the river. No problems with noise though even though i...
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank bargill33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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209 reviews from our community

Traveler rating
    64
    86
    31
    19
    9
See reviews for
40
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Pocatello
Level Contributor
59 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed September 29, 2013

I understand the mixed reviews on this hotel. The owners are very personable. The location, in the old district, is excellent. All hotel areas, except the shower, were clean. As to the shower, it was in need of bleach, to kill the mildew, and some work on the door and plumbing. The room was quite large, because it was the "family" room. The others, I glanced into, looked quite small. The breakfast was poor. We have learned not to expect much, for a continental breakfast in Malaysia, but this still was below average. As an example, the "sausage" was an over microwaved hot dog, and the coffee had been sitting on the hot plate too long. I might add, you need an up to date GPS, or taxi, to find this place. In my opinion, its quaintness just does not off set the drawbacks.

Room Tip: If you stay here, really consider the family room, for the spaciousness.
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  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Kardell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 25, 2013 via mobile

The Heeren is a charming example of old town Melaka heritage buildings. The wooden furnishings and interior have been kept in great condition. The owners have a passion for their towns heritage and have great tips for places to see and of course dining suggestions. This was a last minute walk in pick and what an excellent choice it was.

  • Stayed September 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PaulG_Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 11, 2013

Travelling with my 7 year old daughter, she refused to use the shower because it looked awful, lots of silicone gap filler and lots of mould. Then in the morning I spotted a bed bug right where she's been sleeping, in the middle of the bed, and we both had bites that were suddenly explained. I've never seen or experienced them before so was pretty horrified. Malacca itself was great - nice food, a little river cruise, fun riding in a trishaw. And the staff at Heeren House were lovely - just a shame about the bedbugs.

  • Stayed September 2013
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Salbrown74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fremantle
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 7, 2013

I stayed here in 2007 (I realise thats a few years ago now) and really enjoyed my stay. The rooms are basic, clean and comfortable. I wouldn't put it in the "boutique hotel" category, but they do everything very well. The owners were lovely and very helpful and the little cafe area at the front is a nice spot to relax. From memory the bathrooms were pretty basic, but the price of the room was very reasonable and the location is probably the best aspect of this hotel. Right in the heart of town and close to all the beautiful little streets lined with traditional shop houses. Thoroughly recommend a vist to Charles Cham's gallery too. I would stay here again.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed August 8, 2013

The Heeren House is in a great location. We took the local bus from the bus station and got off at Stadhuis. It was only a 5 minute walk to the hotel from the bus stop. The room was nice with a firm bed, but the bathroom was dated. The shower section is very old and the toilet did not flush properly. Internet is available in the common room but it is quite slow. The breakfast was fine. All major attractions in Malacca are within walking distance from the hotel.

Room Tip: All rooms seem to be of the same standard.
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank KLD72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Volgograd, Russia
Level Contributor
86 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 345 helpful votes
5 of 5 stars Reviewed June 28, 2013

Heeren House is a boutique mini-hotel in the heart of the old town. The location of the hotel is perfect; you reach Jonker Street after a 2 minute walk.

Heeren House is a heritage building that has undergone many changes over the years. From being a warehouse to a typical Chinese coffee shop and family home… With just six rooms all overlooking the river, the Heeren House makes for a memorable stay in Melaka. Since Heeren House is so small, you'll quickly get to know the staff who provide personalized service and will cook you a full English breakfast in the morning.

We stayed in the Family room (named “Laksamana”) with a double bed & two single beds (full river view) for one night (Check in 21 July 2012) and paid RM230.00 nett. Rates included breakfast for three adults. Our room was spacious, thoughtfully decorated with Peranakan antiques and colonial furniture like canopied beds though unfortunately they're not always that comfortable for sleeping. But we really loved how the place was decorated. All rooms are air-conditioned with en-suite bathrooms and tea/coffee making facilities.

Cafe and craftshop are downstairs. The service was perfect and morning breakfast is absolutely delicious! I think, best English breakfast in town…

P.S. The “Laksamana” is a position within the armed forces, similar to the position of admiral in Malay sultanates. The Laksamana in the Malacca Sultanate was in charge for the sea security of the Sultanate, and most importantly, the China-India trade route within the Straits of Malacca.

Room Tip: Ask for Family room with a double bed & two single beds (full river view).
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
6 Thank Dr_Igor_1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heeren House

Property: Heeren House
Address: 1 Jalan Tun Tan Cheng Lock, Melaka 75200, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Free Breakfast Restaurant
Hotel Style:
Ranked #24 of 161 Hotels in Melaka
Number of rooms: 6
Official Description (provided by the hotel):
A heritage guesthouse and cafe right in the heart of historical Melaka city. Everything and anything that is interesting in the city centre (UNESCO WORLD HERITAGE SITE) is within walking distance. Each room has window views of the Melaka River and city. ... more   less 
Also Known As:
Heeren House Hotel Melaka
Heeren Hotel Melaka

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