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“not worth the price”
Review of Swan Garden Hotel

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Swan Garden Hotel
Ranked #61 of 166 Hotels in Melaka
singapore
Level 5 Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“not worth the price”
Reviewed February 13, 2013

We stayed for 1 night in a Deluxe Room during the Lunar New Year period.

THE GOOD
Hotel is new therefore cleanliness is not a problem.
Parking is free.
WIFI is provided.
Room has all the basic amenities like hairdryer, coffee & tea making facilities.


THE BAD
Reception Staff is not knowledgeable in what they are doing. All staff we encountered were not friendly, no smiling faces.

Definitely more than 15 min walk to Jonker Street.

Breakfast selection limited, and dirty plates were not cleared (I went to my room for 15 min to check my email, and when I get back to the restaurant to continue my breakfast, my dirty plates were still on the table).

We stayed on the 7th level, the walls of the deluxe room was thin as we could hear the chime of the lift door opening and closing at all times

No shower curtain in the shower. The whole toilet floor will be wet after a shower.

For the price we paid, I would not book this hotel again as there are better choices in Malacca which can provide clean rooms with smiling faces.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank StarDipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
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Additional Information about Swan Garden Hotel

Property: Swan Garden Hotel
Address: 1 Jalan KSB 1, Taman Kota Syahbandar | Taman Kota Syahbandar,, Melaka 75200, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #61 of 166 Hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Swan Garden Hotel 3.5*
Number of rooms: 100
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