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“CRY FOUL...THE MOST CRUEL F&B STAFF IN MY LIFE !!!..”

Beruang Hill Resort
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Beruang Hill Resort
Ranked #49 of 126 Specialty Lodging in Melaka
Kuala Lumpur
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“CRY FOUL...THE MOST CRUEL F&B STAFF IN MY LIFE !!!..”
Reviewed January 27, 2013

Broken sofa, no elevator, bad quality of foods and the worse thing was the F&B staff who wearing red shirt, claiming as the F&B Manager asking my 63 year old mother to rearrange the 2 heavy table back to its original place!!! Are we as the customer deserves this kind of torture? Disbelieved with his attitude I lodged a complaint to HR. However, till now no one response - very bad management. This place is having the same management with Klebang Beach Resort. Beware !!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank kamarul234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Additional Information about Beruang Hill Resort

Property: Beruang Hill Resort
Address: Lot 91 Jalan Bukit Beruang, Melaka 75450, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Hotel Style:
Ranked #49 of 126 Specialty Lodging in Melaka
Hotel Class:4 star — Beruang Hill Resort 4*
Number of rooms: 12
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