Broken sofa, no elevator, bad quality of foods and the worse thing was the F&B staff who wearing red shirt, claiming as the F&B Manager asking my 63 year old mother to rearrange the 2 heavy table back to its original place!!! Are we as the customer deserves this kind of torture? Disbelieved with his attitude I lodged a complaint to HR. However, till now no one response - very bad management. This place is having the same management with Klebang Beach Resort. Beware !!
Property: Beruang Hill ResortAddress: Lot 91 Jalan Bukit Beruang, Melaka 75450, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Ranked #49 of 126 Specialty Lodging in Melaka
Hotel Class:4 star — Beruang Hill Resort 4*
Number of rooms: 12
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