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“A little bit of luxury on the Melacca River”

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The Majestic Malacca
Ranked #4 of 169 Hotels in Melaka
Certificate of Excellence
Reviewed November 6, 2012

Recommended by friends, this place did not disappoint, quite the opposite in fact. In many ways it reminded me of a less grand version of the Metropole in Hanoi, though in the Metropole I've been forutnate enough to stay in the original room above reception, whereas as the Majestic here has, understandably, all guests rooms in a modern block close behing the original mansion.

The rooms are spacious, well-appointed and with a lovely bathroom arrangement in which shutters are pulled when privacy is required. The free-standing bath is made of plastic apparently, which surprised me a little, but it was perfectly adequate for its' purpose and everything else in the room was perfect. We were served jasmine tea on arrival in our room, a nice touch from a charming hostess, indicative of the high standard of personl attention we would receive throughout our 4 night stay. Incidentally, arriving at mid-day I'd expected not to be able to check-in, but we were pleasingly whisked to our room after the obigatory wet-towel and fuss-free check-in.
We didn't eat in the restuarant, mainly because Melacca has too much to offer for such a short stay. Breakfasts were very good, with a huge choice, perhaps the dining room staff were a little over-formal at times, but such is a mere quibble, not a criticism. There is a small bar at the hotel, useful for a pre-prandial cocktail, and for rustling up night-cap taken in the library before bed; I urge guests to avail themselves of the services of the highly competent barman.
Just over the river is the Kampong Morten, a Malay village in the middle of the city, which includes a museum run by the estimabe Mr Abdul Rahmin. The museum is also his home, and he conducts brief tours during which he will expound on the remarkable history of his family. Well worth visit, it was one of the highlghts of of month's travel.
You'll probably see monitor lizards if you walk into town along the river, it well worth the trip, there are cafes/bars along periodically along both side of the river.
The hotel pool is small but perfectly adequate for an afternoon dip, and the hotel houses a spa with a good reputation - didn't try it as spas are simply not my thing.
An enquiry about train times the day before I left led to a member of staff taking full responsibility for checking train times, reservations and organising us a taxi to the station - approximately 30 kilometres away. Such service stays with you, though the name of the chap who helped has slipped my cocktail-befuddled brain.
The Majestic then, recommended by chums, exceeded my expectation of what was available in Melacca. It is likely to be a while before I pass that way again, sadly, but when the occasion arises my snooy head will be found resting on those crisp white pillows.

Room Tip: They're all great!
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  • Stayed: September 2012, traveled as a couple
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2  Thank GraemeySunderland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenQuah, General Manager at The Majestic Malacca, responded to this reviewResponded November 9, 2012

Dear Guest,

Thank you for your feedback and we are delighted to know that your stay was pleasant. We look forward to welcoming you back again.

Warm regards,
Ben Quah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,002 - 1,008 of 1,494 reviews

Reviewed November 6, 2012

A friend and I went last weekend (3 & 4th of November 2012) and had the best time ever. The hotel has such a great charm to it, it was clean, spacious and had the extra touches to the Nyonya & Baba heritage. Its away from the main strip but a only a short walk - less than 10 mins to Jonkers street.

Natjwa - the friendly staff who checked us in was very pleasant and had a lovely personality telling us all the best places to go, eat, buy stuff etc

I was really touched by Choo who accompanied us in the car to direct us to a shop where I accidentally left my shopping at. She also updated us with all the facinating insights to the history of Melaka. She really has a strong passion for what she does !

We also enjoyed the order to cook breakfast... great quality !

Tip : The hotel is really on Jalan Bunga Raya Pantai, not Jalan Bunga Raya.

I would definately go back and spend more time !

  • Stayed: November 2012, traveled with friends
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1  Thank Islandgal09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenQuah, General Manager at The Majestic Malacca, responded to this reviewResponded November 6, 2012

Dear Guest,

Thank you for your feedback and it is much appreciated. We look forward to welcoming you back again.

Warm regards,
Ben Quah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

If you want to be transported back a hundred years minus the inconveneince, stay in this hotel! Don't forget to look for Choo, the resident historian and guide for everything local! She (and the rest of the staff, even their Chef!) is perhaps one of the things that make this hotel special!

Service is great and their staff are all very professional and attentive! The spa and their hair ritual is a MUST-TRY! These extra touches possibly make this property 6 or 7 star!

If you go during the monsoon and are stuck in the hotel, try to spa and their coking classes! perfect way to experience the culture of Malacca without leaving the hotel!

  • Stayed: October 2012, traveled with family
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Thank AngelaTan75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenQuah, General Manager at The Majestic Malacca, responded to this reviewResponded November 6, 2012

Dear Ms. Angela Tan,

Thank you for your feedback and it is much appreciated. We look forward to your next visit.

Warm regards,
Ben Quah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2012

This is one of the best hotels we've stayed in anywhere. It was pretty much perfect - check in was smooth, car was valet parked as we enjoyed a drink in the lobby before being served tea in our room. The room was spacious with a great bathroom concept, and a wonderful view from the bath! Nonya cakes in the evening were a fantastic touch, which made what was a difficult week for us with relatives in hospital in Melaka bearable.

Breakfast was just right - minimal buffet and a good ala carte selection of local hot dishes. All you need (but I'm glad it was included as the standalone rate is to be fair a bit steep).

Melaka a great city to walk around, and when the riverfront is finished off this hotel will occupy a great location on the river.

Room Tip: The higher the better for the view.
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  • Stayed: October 2012, traveled as a couple
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2  Thank Mr_Botak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenQuah, General Manager at The Majestic Malacca, responded to this reviewResponded November 5, 2012

Dear Guest,

Thank you for your feedback and we are delighted to know that your stay was pleasant. It is much appreciated and we look forward to welcoming you back again.

Warm regards,
Ben Quah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2012

Atmosphere, quality, service, facilities, smile and attitude of the staff. Everything in the Majestic Melaka is a big plus. The only minus was the noise in the rooms (running water of the neighbouring room, sounds from the street etc) but we enjoyed our 3 night stay. The Majestic is an old Colonial building with a new adjacent in which the 54 rooms and spa are located. In between is a small swimming pool and a small gym (two treadmills, bike, weights). It’s a 15-20 minute walk to the Dutch square and Jonker street. You can also take the boardwalk (behind the hawkers area) as the surrounding of the hotel are under complete reconstruction (not too nice at the moment). If you ask the captain, the city tour boat will even drop you in front of the hotel. This was a tip from the excellent tour guide, during our complimentary three hours guided walking tour offered by the hotel in the morning or the afternoon. A big bonus, which we truly enjoyed. An ok cascade breakfast is served including coffee/(herbal)tea, fresh orange juice, cereals (unfortunately no muesli), eggs cooked as you wish but also Asian noodles, bread, marmalade and different kinds of fresh fruit). Diner was nice but very expensive in the hotel (some candle light in the somewhat non cosy dining area could help). However the recommendations of the excellent reception staff for restaurants in the surroundings were good (we had dinner at Nancy’s kitchen -traditional Peranakan food- and the Portuguese restaurant Eleven). This hotel deserves to be a member of the small luxury hotels in the World.

Room Tip: Be aware that rooms could be noisy. Ask the hotel staff.
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  • Stayed: November 2012, traveled as a couple
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Thank JAEMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenQuah, General Manager at The Majestic Malacca, responded to this reviewResponded November 5, 2012

Dear Guest,

Thank you for your feedback and it is much appreciated. We look forward to welcoming you back again.

Warm regards,
Ben Quah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2012

I love the concept and design of this hotel. The entrance lobby is a refurnished heritage building that houses a modest bar, a games room (i think it is), and the hotel's restaurant at the upper floor. One has to walk through this building to access the new wing (a newly constructed building) where all the rooms are located.

The corridors are quiet but well lit. To arrive at the lift lobby, you will pass by the Spa.

The rooms are beautiful recreations of the heritage feel complete with black & white checked flooring, a free standing claw foot bath, show cubicle and all that you can think of in terms of comfort is provided. The room has timber flooring, four poster bed, a day bed and lots of pillows!

Breakfast is wonderful especially the strawberry jam!

Service level could be improved and while not all were bad, there is definitely room for improvement. I have experienced both extremes.

Having said that, this is my choice hotel when in Malacca... anytime!

  • Stayed: November 2011, traveled as a couple
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1  Thank mcmeelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenQuah, General Manager at The Majestic Malacca, responded to this reviewResponded October 19, 2012

Dear Guest,

Thank you for your feedback and we are delighted to know that your stay was pleasant. It is much appreciated and we look forward to welcoming you back again.

Warm regards,
Ben Quah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2012

Presenting the Majestic Hotel, our humble abode for the weekend. The Majestic Hotel, a luxury boutique hotel managed by the YTL group occupies an old refurbished mansion.

The lobby is quaint and as you can see, the mansion is very well maintained. Majestic Hotel is the perfect blend of new and old architecture.By the wine bar, there are jars filled with various forms of snacks for the hotel guests.

We had a connecting suite, which rooms were spacious and the bed looks extremely inviting. I especially loved the vintage looking bathroom (with wooden sliding doors). A small pool area is available for those who would like to chill out.

Truly a first class accommodation, I only wished we had more time to spend enjoying the room and the facilities.

We literally dropped off our luggage and hit Jonker Street for some street food.For more information on what's cool and whats yummy in Malacca, read about our weekend escapade at www.fabulousactually.blogspot.com.

  • Stayed: July 2012, traveled with friends
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Thank mccheah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenQuah, General Manager at The Majestic Malacca, responded to this reviewResponded October 28, 2012

Dear Guest,

Thank you for your feedback and we are delighted to know that your stay was pleasant. We look forward to welcoming you back again.

Warm regards,
Ben Quah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Majestic Malacca

Address: 188 Jalan Bunga Raya | Raya, Melaka 75100, Malaysia (Formerly Majestic Hotel)
Phone Number:
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Melaka
#1 Romantic Hotel in Melaka
#3 Spa Hotel in Melaka
#4 Luxury Hotel in Melaka
Price Range: $144 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Majestic Malacca 5*
Number of rooms: 54
Official Description (provided by the hotel):
In the spirit of Malacca’s commercial History, The Majestic Malacca provides an ideal location for productive retreats. Conveniently located in the heart of a UNESCO World Heritage site and only a short drive from Kuala Lumpur and Singapore. The rich culture and history of the city inspires intimate brainstorms and business meetings in this 54-room boutique hotel. Creativity and innovation and enhanced on the quiet luxurious conference centre ensuring efficiency, performance, and optimal outcomes as each event is supported by modern communications and executed to perfection in any one of the hotel’s three versatile function rooms by knowledgeable and efficient staff. ... more   less 
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Also Known As:
Majestic Hotel Melaka

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