There are over 485 reviews or more todate and most of them range from good to very good. That's good an indication you can get on the hotel.
Been here thrice over the years and my views remained unchanged - 'between good and very good'. However if you are prepared to shell out more to get junior suite or a duplex than a standard. For those whom commented fair to good, they are not wrong as i took a standard room in the old wing and the coffee table looks well worn/frayed. i have 3 persons and roll on bed was terrible as mattress was thin and make sleep uneasy.
The hotel has character but is not heritage as in hundred of yearshistory (except age of building) etc but with hotel over 20 years so some of the furniture are bound to be worn out except in new wing
Other comments: food - with cheap food in the next street, you find excuse to venture out next street and try local food.
Buffet breakfast : other than omelette or fried eggs the other dishes are nothing short of good eg fried noodles, sausages, beans, some sweets, cordial (masquarading as fruit juice), teh tarik (very sweet tea), weak coffee, some papaya. i reckon if you can money burn go to the next street and have local delicacies.
The location of the hotel is great, with Jonkers St next door, the Nyonya Museum 50 m up street, 150m to Stadhuy and river bank but having said that walking to the hotel on a narrow street, foreign visitors will the lack of footpath dicey but not to worry, the ongoing traffic would not make you a video game hit target.
Overall a better than average hotel in view of the charm, sufficiently clean.There are enough pixes here to give you an idea of what this hotel is like. what you pay is what you get. Have a good stay