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“comfortable for short trip”

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Hotel Equatorial Melaka
Ranked #15 of 169 Hotels in Melaka
Reviewed November 17, 2013

we stayed there for 2 days and 1 night. it was a short weekend trip to malacca and we didn't get to experience much but the room that we stayed, the deluxe room, was comfortable and clean. it was good enough for us as we only stay there for 1 night. the staff during check in was efficient. the parking was full when we first arrived, we had to go round a few times until we get a parking.

overall, it was a very good stay.

  • Stayed: October 2013, traveled as a couple
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1  Thank smileysya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this reviewResponded November 28, 2013

Dear Guest,

Thank you for your kind review and we are very pleased that your stay has been pleasant.

I am certainly very pleased that we have met to your expectation. We will always make every effort to provide the best level of service to all our guests.

Nevertheless, I sincerely apologize for the limited parking space available. In case you may have missed it, we do have additional parking space at the open for parking which is located adjacent to the hotel.

Once again, our sincere appreciations to you for taking the time to provide us with your kind review.


Yours sincerely,
Adrian Chung
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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928 - 934 of 1,683 reviews

Reviewed November 13, 2013

Check in for Equator Club - 2 rooms but not connected. Both rooms with nice view. The air cond system is not functioning properly despite complain. Luckily the room has balconies, so we need to open up the door (sliding)
Breakfast has plenty of choice, but for Equator Club, the breakfast is at 21st floor with fewer choice. You pay more but you get less choice for food.The location is our main criteria of choosing this hotel. I give 5 stars for this but overall i give 3 stars.

  • Stayed: November 2013, traveled with family
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Thank iamsas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this reviewResponded November 15, 2013

Dear Guest,

Thank you for your kind review.

I have taken a serious note of your feedback with an intention to improve where we have fallen short.

Once again, our sincerest appreciation for taking the time to provide us with your review.


Yours sincerely,
Adrian Chung
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2013 via mobile

Hotel is near shopping malls & 10 - 15mins walking distance to Jonker street/walk..Checked-in was fast & comes with free WiFi... But there's limit to it.. We stayed in Premium Room which was big, clean & most important quiet.. Hotel staffs are nice & friendly too.. Loved there morning breakfast, as there's many choices especially their homemade hash browns, it's so yummy...
Will be back to stay if we're in Melaka..

Stayed: November 2013, traveled with friends
2  Thank MavisT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this reviewResponded November 15, 2013

Dear Guest,

Thank you for your kind review and I am most grateful that we are your preferred choice of stay in Malacca.

I am pleased that you have experienced an enjoyable stay with us

Once again, my sincere appreciation for taking the time to post your kind review and I look forward to welcome you back.



Yours sincerely,
Adrian Chung
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2013 via mobile

The Equatorial has been up to its standards.. Its no surprise that this hotel is also a good one..

We checked in at premiere room.. With queen size bed and a day bed: overlooking dataran pahlawan.. Very nice indeed, especially at night..

The check in process was very efficient, staff are friendly and ample parking spaces..

The best thing about the hotel (apart from above mentioned) is the swimming pool.. Big and has several layers which can separate my family than the rest.. And the pool landscape is awesome.. Took many pictures of the pool, looks nice..

The location is perfect.. Just a door away from Dataran Pahlawan mall.. And other attractions and amenities.

Highly recommended...

The price is a little bit pricey, eventhough we went there not on a peak season. But it compensates by the quality of the hotel.

Stayed: November 2013
1  Thank Padilharun79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this reviewResponded November 18, 2013

Dear Guest,

Thank you for your kind review and I am most grateful that we are your preferred choice of stay in Malacca.

It is very pleasing to know you had an enjoyable stay.

My sincerest appreciations for taking the time to post your kind review and I look forward to welcome you back.




Yours sincerely,
Adrian Chung
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013

Very conveniently located hotel with a shopping mall just around the corner and many shops and restaurants within walking distance. A Seven Eleven is located just in front of the hotel. Also very close to the major tourist attractions, all within walking distance including the very toursity old quarter.
This hotel seems to amongst the first modern hotels and is showing its age. The fittings are old. The towel rack in my room (1707) was loose. It will have to improve fast since a lot of new hotels are coming up nearby which would erode its advantage of location. The 4 Star Hatten located in the same area is newer and better according to some who stayed there and enjoys the same advantage of location.
Food was very average including the breakfast. I was looking forward to some Nonya cuisine but the Nonya restaurant (Siri Nonya) in the hotel was a disappointment since most of the dishes served to us were very Chinese. The band was quite good though. It is better to eat out since there are many local restaurants close by where the food is authentic. A restaurant even had deer meat on offer and serves lunches and dinners from 3 pm to midnight.
On the positive side the staff were courteous and efficient.

Room Tip: I think the rooms at the back are better since it is facing the sea and overlooks the old quarter.
See more room tips
  • Stayed: November 2013, traveled on business
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Thank thudor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this reviewResponded November 15, 2013

Dear Guest,

Thank you for posting your review and we are very pleased that your stay has been pleasant.

We truly appreciate your feedback which we have taken note with a serious intention to improve on.

Once again, our sincere appreciations to you for taking the time to provide us with your kind review.


Yours sincerely,
Adrian Chung

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2013

Check in was quick and easy. There was free orange (cordial) available in the foyer which was nice after coming in from the heat.
We loved Melaka but the hotel was a welcome relief at the end of each day. It was clean, the rooms were spacious and comfortable - nice beds and a big bathroom with toiletries, plenty of friendly staff and a great bar and restaurants. The air conditioning worked well. The pool was very big with plenty of shade. In fact everything seemed very spacious. We were worried when LOTS of people turned up on the second day and we were told there was a major tourism conference being held there. But even with this major event, the hotel coped easily. While we were there the hotel had visits by the Royal Family and the Prime Minister but none of the activities impacted on guests.
It is within easy walking distance to all the attractions, including Jonker Street.
The hotel runs a cooking class which we did. It was very professional and excellent value for money. We had free wifi which was easy to hook up and was plenty quick enough for emails, etc.
I would not hesitate to recommend the Equatorial and we wouldn't consider staying anywhere else on our next trip to Melaka.

  • Stayed: October 2013, traveled with family
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Thank OzBrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this reviewResponded November 15, 2013

Dear Guest,

Thank you for your kind review review and we are very pleased that your stay has been pleasant.

I am certainly very pleased that we have met to your expectation. We will always make every effort to provide the best level of service to all our guests.

Once again, our sincere appreciations to you for taking the time to provide us with your kind review.


Yours sincerely,
Adrian Chung
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2013

We have visited Melaka many times and stayed in a number of hotels including Equatorial a few years back. It remains a pleasant experience; the check-in process was quick and the staff courteous. We found housekeeping very attentive and quick to respond to our requests, especially when one of our lamps fused. Our room was comfortable for 2 adults and 2 primary school kids who used the day bed. The only grouse was that the bed was somehow too firm.Everything in the room was in good working condition; the only problem was that the room was a little dim. The kids enjoyed the pool which was relatively big and clean. The location was very convenient as there is a very large shopping centre near by and the major attractions, were within walking distance (a relatively long walk).

  • Stayed: November 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Thank zuluwarriors1879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this reviewResponded November 12, 2013

Dear Guest,

Thank you for your kind review and I am most grateful that we are your preferred choice of stay in Malacca.

It is very pleasing to know you had an enjoyable stay.

Once again, my sincere appreciations for taking the time to post your kind review and I look forward to welcome you back.



Yours sincerely,
Adrian Chung
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Equatorial Melaka

Address: Jalan Bandar Hilir, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 169 Hotels in Melaka
Price Range: $49 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Equatorial Melaka 4*
Number of rooms: 496
Official Description (provided by the hotel):
Set in the heart of historical Melaka, Hotel Equatorial Melaka is a 5-star international business hotel with 496 elegantly furnished guestrooms and suites offering stunning views of the Straits of Melaka and St. Paul's Hill, whilst providing our guests the most luxurious comfort and service. It is ideally located within a few minutes' walk from historical sites and trails, shopping complexes, night spots, financial institutions as well as the ever famous Jonker's Street - a haven for antique collectors and bargain hunters. Featuring guestrooms ranging from the modest Deluxe room to the Presidential Suite, the hotel rooms are tastefully furnished along elegant and contemporary designs. Each room features an ensuite bathroom, and comes equipped with a flat-screen television, mini-refrigerator, coffee & tea making facilities, in-room personal safe, IDD telephone line, individually controlled air-conditioning, complimentary wireless internet access, hair dryer, cable channels and iron/ ironing board. Relax, take a swim, or simply keep in shape when you stay in Hotel Equatorial Melaka. Equinox Fitness Centre located on Level 3 offers state-of-the-art gym equipment and also includes a steam room, sauna, cold plunge pool and indoor Jacuzzi. Whereas, sun worshippers will appreciate a relaxing dip in the outdoor swimming pool located on Level 4, whilst the kids can enjoy the children's pool. ... more   less 
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