Hotel Equatorial is a 5 star hotel but it is not a 5 star "modern" hotel, the interior looks outdated and facade of building needs to be worked on, probably a fresh coat of paint and cleaning up. Location should be the main perk if you are looking to do some sightseeing. However, there are other hotels in the vicinity that does the job more elegantly.
They have a basement multi storey carpark, but be prepared, there is no lift!. You either stop at the hotel lobby to drop your luggage or be prepared to lug it all up via the staircase or up the slope where your car comes down from. From what I can see, anyone can come down to the carpark and there's no security officers posted there so I am not 100% convinced it is safe, unlike other hotels I have seen which has guards posted. So if you are driving an expensive car, think twice. Moreover, the high traffic in this carpark also makes it more difficult to differentiate between hotel guests or whoever it may be. Suggestion is to post a guard room, improve the gantry system, more bright lights and seal off staircase access with only access via the hotel lobby to basement. Of course, the hotel would have to build a lift first.
Booking was quite easy via their online system, and remarks were attended to. No problems.
As we've book the Equator Room, we are asked to check in at 21st floor, sort of a privilege, however the 1st floor check in is more or less the same as both queues are not long. Nothing special here except you can have drinks, free wifi, and their continental breakfast here..which is mainly "imported" from the restaurant downstairs which is serving international buffet. skip the breakfast if you can, it is very basic stuff, too basic I'm afraid.
Room is decently sized. The 2 balconies is nothing more than just another view where you can admire the scenary and rather windy and nice. The balcony is too small to have seating space, but smokers probably won't mind for a quick puff there standing.
Internet is hopeless. No wifi unless you pay. Neighbouring hotels are giving it free. So we didn't want to pay for wifi since we needed sleep but is a huge minus to the value, especially paying more for a Equator room. Quite a turn off.
Furnishings are acceptable, except that it looks dated. If you don't mind the looks of a 10 - 20 yr old bathroom design this will suit you. Bath tub is big enough for 1 person and below 1.7m height. I am "thrilled" that I could still see such retro safes in use today.
The door has to be slammed hard in order to lock it. I wasn't aware until I noticed the door still can be opened. Looks like they have to improve on this very basic thing. Another thing, in order to open the door, you need to slot in the hotel card (instead of tapping), and it's not just slotting in and opening up. You need to slot it in & out in a second so it will "tick". So pls be aware.
Lights. If you have trouble turning on the room lights, be prepared to call engineering. For us, after slotting in our card to the card socket, we have to walk in and press a master switch near our bedside to on the foyer lights n desk lamps, which is weird until the technician advise us thats how it was done.
Believe me, even the do not disturb lights looked retro, I don;t even want to mention the room unit display. The carpets everywhere in the hotel looks dirty too. Needs to change.
No comments about room service as I don't think I will need one here, but so far, I think calls to front desk has been responded quickly to.
The pool at the 4th floor is pretty big but the design is also dated. The stairs to the sides of the pool are not very safe for kids n old people as it is not easily seen and slippery. Else, it will be good enough for a lesiurely swim.
We decided to tryout their japanese buffet for RM50 each person. Honestly, in Singapore you won't get to eat unlimited sashimi at this price...but you will be very disappointed with the variety and taste. Just go for the sashimi, ice cream and desserts, the rest is not worth the mention here. They really should improve on the quality. Service was relatively slow.
Have your beauty sleep and eat lunch instead elsewhere.
Don't recommend this hotel for people who want a cosy experience...
- Official Description (provided by the hotel):
- Set in the heart of historical Melaka, Hotel Equatorial Melaka is a 5-star international business hotel with 496 elegantly furnished guestrooms and suites offering stunning views of the Straits of Melaka and St. Paul's Hill, whilst providing our guests the most luxurious comfort and service. It is ideally located within a few minutes' walk from historical sites and trails, shopping complexes, night spots, financial institutions as well as the ever famous Jonker's Street - a haven for antique collectors and bargain hunters. Featuring guestrooms ranging from the modest Deluxe room to the Presidential Suite, the hotel rooms are tastefully furnished along elegant and contemporary designs. Each room features an ensuite bathroom, and comes equipped with a flat-screen television, mini-refrigerator, coffee & tea making facilities, in-room personal safe, IDD telephone line, individually controlled air-conditioning, complimentary wireless internet access, hair dryer, cable channels and iron/ ironing board. Relax, take a swim, or simply keep in shape when you stay in Hotel Equatorial Melaka. Equinox Fitness Centre located on Level 3 offers state-of-the-art gym equipment and also includes a steam room, sauna, cold plunge pool and indoor Jacuzzi. Whereas, sun worshippers will appreciate a relaxing dip in the outdoor swimming pool located on Level 4, whilst the kids can enjoy the children's pool. ... more less
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