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“Hatten Hotel Melaka” 4 of 5 bubbles
Review of Hatten Hotel Melaka

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Hatten Hotel Melaka
Ranked #12 of 167 Hotels in Melaka
Singapore, Singapore
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Hatten Hotel Melaka”
4 of 5 bubbles Reviewed March 20, 2014

Hatten Hotel is family friendly hotel. It is located near shopping mall and within walking distance to Jonker street. The staff are friendly. The room is rather spacious with 2 TVs, so the kids and adults can watch their own programs, no fighting. The breakfast is a disappointing though. The spread is not good and long queues formed during the peak time. The hotel supposed to be smoking free but when we first enter the 19th floor where we stayed, the smell of the cigarettes very strong. My family has great time in the hotel

  • Stayed March 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hearty_dolphin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,178 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (526)
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Thailand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed March 19, 2014

The location is great in the city center and close to all the restaurants and markets.
The hotel is not set up for international travelers with no visible universal plugs for laptops and other devises.
There are 2 breakfasts, one on the top floor for Executive lounge guests, one on the 11th floor for all other guests. I wanted to try th executive floor breakfast first but when I arrived I was told there was no buffet but a la carte becasue there were not enough guests.
The breakfast on the 11th floor is very low cost and low quality. The egg station is far too small for the size of the hotel. The coffee was not good quality, the juices are cheap concentrates.
I had wanted to try the Empty plates are not cleared away by staff who are busy chatting to each other.
The second day I tried the executive floor breakfast. It is the same low quality as the 11th floor breakfast. There is no egg station so I was surprised to see omelets being brought to the table next to me. I asked for an omelette and was brought one with ham. As I do not eat pork I left this on the table. There were many staff assigned to the executive lounge but there was no supervision or signs of management.
Concierge are busy chatting to each other and only on occasion greet the arriving and departing guests. For some reason they keep the big glass entrance doors open even when no guests are arriving and departing. The energy bill for the lobby must therefore be rather high.
Housekeeping and supervision needs to check rooms better as the back of the door to the bathroom was quite dirty.

  • Stayed March 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank WouterBanning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 18, 2014

Stayed at Hatten for a night.. location is convenient and ample parking... Hotel is linked to nearby malls and shops.. rooms are clean and spacious (surprisingly).. its comfortable for business as well as family..

breakfast could have been better.. The sky bar lounge offers great views and good place to lounge if you prefer not to step out of the hotel.. Check in / out was quick..

They need to sort out the plumbing / piping issue in the toilet as parts of floor was wet in the morning..

I would return but only for the better nightly rates...

  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank abdvad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed March 17, 2014

Location was good. Next to shopping centre and walking distance to local attractions. Fast Check-in. Rooms were spacious with sofa and 2 TVs. Lift to parking was extremely slow and very full. Long queue at breakfast area as private group are having on the same place. A lot of outsider use the swimming pool.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank whitevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
136 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed March 17, 2014

Superb city location, next to Mahkota Parade and Mahkota Medical Centre. We booked two Deluxe Suite rooms, each with one king size bed and stay overnight for our visit to Melaka on Mar 16 (Sun). Was allocated the room at 15th floor facing the hotel swimming pool (4ft depth) on 11th floor. From the windows of our rooms, we can see Dataran Pahlawan and the historic Melaka Sultanate Palace. Relatively huge room. The king size bed can comfortably sleep two adults and a child under 12 years old. There is also a 6 ft sofa inside the room. Buffet breakfast can be quite crowded in the morning. There is a linkway bridge from Hatten Sq Level 2 to Mahkota Parade but will need to walk through flight of steps. Similarly, there is a linkway from Level 1 to Dataran Pahlawan. During our stay, we shopped mainly at Mahkota Parade and Dataran Pahlawan. Will definitely stay back in this hotel when we are back in Melaka next time.

Room Tip: Ask for a room that faces the swimming pool or city centre.
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  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KM_SGP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
660 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
4 of 5 bubbles Reviewed March 17, 2014 via mobile

Hatten is definitely well located for easy access to all the malls and food nearby. They also provide free shuttle to Jonker street. The staff is very attentive and helpful. We stayed at the junior suite which has its own premier checkin and breakfast floor. Will most definitely come back again.

Stayed March 2014, traveled with family
Helpful?
Thank Erico2709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
77 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed March 17, 2014

In my opinion, it's the best modern hotel in Melaka - but also one of the more expensive ones. I had a room on the 21st floor and so got some noise from the 22nd storey nightclub till past midnight. Decent breakfast on the 22nd storey; nice view. The room was spacious, comfy and clean. Bathroom was spacious, shower was nice size (though the rainshower water pressure could have been stronger). The lifts tended to be slow becos of the number of guests. Getting to the carpark (free parking provided) from the hotel was a hassle mainly becos of the slow lifts. Hotel is located next to two large malls and not too far from Jonker Street. Plenty of restaurants in the vicinity. Overall, highly recommended.

Room Tip: 21st storey rooms can get noisy late at night
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  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank EYeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hatten Hotel Melaka

Property: Hatten Hotel Melaka
Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 167 Hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hatten Hotel Melaka 4*
Number of rooms: 704
Official Description (provided by the hotel):
Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away. ... more   less 
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