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“Excellent ! Nice and clean !”

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Hatten Hotel Melaka
Ranked #12 of 167 Hotels in Melaka
Singapore, Singapore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellent ! Nice and clean !”
5 of 5 bubbles Reviewed December 5, 2013

My basic requirement of hotel : Clean, Convenient and comfy.
Hatten Hotel fully met my expectations.

The hotel is conveniently located near all the shopping malls.
There are link bridges around so need not worry even if it rains.
I stayed there only for a night and was able to do my shopping at 3 different malls within a short time. Wish I more time.
However many of the new shops were not opened yet. Probably better near Christmas.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tohlovestravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,217 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (532)
Date | Rating
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English first
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed December 4, 2013

Never disappoints especially when travelling with young children. Comfy bed. Links to malls and good breakfast spread although very crowded. An in-room bfast idea should work to manage the large crowds? Always a great stay at the hatten.

Stayed October 2013, traveled with family
Helpful?
Thank CassieA85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
120 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed December 4, 2013

I am not a great fan of big hotels but the Hatten was an exception but for our room not being ready at 3 pm when we tried to check in the hotel exceeded our expectations. The concierge quickly found a cool restuarant/bar to wait in.

The room, we were upgraded to a suite on the 14th floor, was exceedingly comfortable, well appointed, and had an outstanding view of Malacca and the Straits of Malacca. As with other hotels we stayed at in Malaysia the shower delivered plenty of water on top of my head., a particular favourite of mine. Plenty of parking is available under the hotel butunless you are familiar with the area the entrance is a little difficult to find.


We had dusk drinks in the restaurant/bar on the 22nd floor both nights we were in the hotel and the view out over Malacca and the Straits if Mallaca is awesome. A lovely spot to see the night lights of Malacca come on.

The hotel is within easy walking distance of all the major tourist attractions in Malacca, including Chinatown, Jonkers St, etc

We were also fortunate to have several conversations with the General Manager, Mr Chuck Kassim, who was quite happy to spend some time discussing his goals and ambitions for this relatively new Hotel. A nice man and a great pleasure to stay in this hotel. Highly Recommended

Room Tip: Try for a room above 10th floor and facing the Straits of Malacca
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ted D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed December 4, 2013

Was impressed by the spacious room and the convenience of the hotel. It is well located and look gorgeous on first impression. However for a four star hotel, they have no hotel slippers. Also, I barely stepped into the room when a mosquito starts harassing us till we kill it. When we bought food back and left them for a short while, ants start appearing and attacking the food. Cleanliness is a top criteria for hotels. Hatten might want to up its cleaning service before ants and mosquitoes infest the place.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kiolin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed December 2, 2013

The location is superb as it is in the center of Malacca city, Banda Hilir. The hotel is connected (roof bridge) to the 2 main shopping mall; Dataran Pahlawan mall and Mahkota Parade mall. As the heavy congested traffic in this vicinity, it's best to park the car in the hotel and get on feet to access to most of the tourist attraction places. Most of them are walkable from the hotel. Get a parking ticket when entering the car park as it can be validate at the counter for free parking. However, the parking is not dedicated for the hotel guests only.

Elevator/lifts in the hotel is a nightmare. It was slow and with crowded guests, it just make it worst. i need to wait for almost 15mins to get to the lobby at ground floor from level 8 of the parking lot.

The check-in is very efficient and fast. The front desk staff were also friendly and helpful. We opted for a premier room on the premier floor with a sea view. Premier floor is from level 19-21.
The room is spacious and comfortable with 2 big led screen tv. It's divided into two; the bedroom and the couch room. The shower room comes with a rain shower. The mattress and pillow is super nice and comfy. Wifi is also accessible in the room and most places in the hotel. To stay in this room, we get a plate of fruits, can drinks in the fridge and a welcome drinks at their signature lounge on the top floor at level 22 where we get to see Malacca city from above. It's a smoke-free hotel.

It also have a good facility for the gym and sauna. The pool is good and clean and only 4ft depth. It also have a pool for kids. Breakfast however is lack of choices. Not as variety as I expected and with such a crowd, we need to queue to be seated.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed November 30, 2013 via mobile

Just like the other review, this hotel is accessible located in downtown of Malacca, with the shopping malls within walking distance, a hospital behind the hotel and a row of shops with good food.

Rooms are modern and clean as well, just like a typical city hotel.

However, the hotel is quite crowded with tourists, and the lifts are perpetually slow resulting in a long waiting time.

Stayed November 2013, traveled with friends
Helpful?
1 Thank KharyanLiew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
276 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed November 30, 2013

Hatten Hotel is in the downtown Melaca, easy to go most tourist points, one shopping mall is just connected. Room not so big, but still clean and comfortable, and with a long sofa. Comparing to the room service, the price is good. But seems very crowded, and not easy to get lift in time.

Room Tip: High floor better for better view.
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank white j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hatten Hotel Melaka

Property: Hatten Hotel Melaka
Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 167 Hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hatten Hotel Melaka 4*
Number of rooms: 704
Official Description (provided by the hotel):
Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away. ... more   less 
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