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“Great location!” 4 of 5 bubbles
Review of Hatten Hotel Melaka

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Hatten Hotel Melaka
Ranked #12 of 167 Hotels in Melaka
Ipoh, Perak, Malaysia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location!”
4 of 5 bubbles Reviewed June 28, 2013

Newish hotel in the main shopping district of Malacca. Good service, prompt and polite. Lovely food with amazing desserts. Rooms are all suite like but bathrooms a little small. Definitely worth the price!

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rae_An_55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,178 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (526)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Seattle, Washington
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed June 28, 2013

Recently stayed at Hatten hotel in June.
Pretty much a tour group hotel.

Location is at a mall area with several generic malls. Nothing to write home about.
The location is about a 10-15 min walk from the colonial area.
Not so bad except there is no shelter during the hot and humid walk.
Not the best location.

Morning buffet breakfast was plentiful but poor quality.
Loads to choose from including western, malay and chinese food but the quality is severly lacking.
There was a waiting line of 15 minutes to get in ...

What was very troubling was that at almost 11pm, we had a staff member try to get into our room to "deliver a laundry bag" which we did not ask for.
We ignored the door bells as we were already asleep and the staff tried to get in with their card key. Fortunately, we had secured the door.
What would have happened if we were not around?
Things stolen from the room?
Emails to their management went ignored,

Very poor hotel.

Room Tip: Get a high floor room
See more room tips
  • Stayed June 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ronnie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed June 28, 2013

Highly underrated in my opinion. It's new and let's hope they keep it that way. Worth a driving trip from Singapore alone. Great food and attentive staff. Just next to a megamall too. What more could you expect?

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank silverfishy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed June 26, 2013

Impressive lobby. Fantastic counter staff. Spoilt for choice breakfast. Great location. Love the room - 2 tv in a room!

Nightmarish bell-hops who passed unpleasant comments. Lifts are slow and not all of them work with the room card key.

Recommend? ...of course

Room Tip: 12th Floor or choose a higher floor
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 19701997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 25, 2013

The hotel was quite new and strategically located right in the heart of Malacca town, sandwiched between two popular shopping icon in Malacca, the Dataran Pahlawan and Mahkota Parade. The two shopping centres provides different entertainment value that you would find them unique in many ways. It's a place where you can also find almost everything from branded goods to local delicacies.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Marchians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaPorE
1 review
3 of 5 bubbles Reviewed June 25, 2013

Well, if not the mad crowd on weekends and ongoing constructions, this hotel has the potential to be one of the best in Melaka. The lift situation is real bad on weekends. It fares a little better on weekdays, but still more needs to be done for a permanent solution.

Checked in on 16 June to an overwhelmed check-in counter. The wait at the counter truly depends on your timing and the service personnel.

Rooms are the one saving grace for this hotel. It actually IS the reason, I guess, for its popularity. Certainly a hotel for those with Kiddos (as confirmed by my Mrs nonetheless!).

As for parking (Singaporeans take note), I felt very stressed to park @ a carpark that was shared by a shopping mall and with only a ticket validation as the safety measure (it actually is for complimentary parking though, not safety!), it was not reassuring at all. But, a colleague of mine assured me that he has parked his car umpteen times and came back to it safe and sound. It seems relatively safe there. But you may want to do the necessary for assurance. Head-in and steering lock should be reassuring. :-)

Kiddos enjoyed the swimming pool. Bfast was good, not outstanding. Certified Halal.

Room Tip: face the pool, at least until after the constructions are over....
See more room tips
  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sHaikspeare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
86 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed June 24, 2013 via mobile

My husband and I spent 3 nights in this hotel during a church camp.

It's great for people who are in Malacca for shopping as it has at least 3 malls within walking distance.

Our room is big with 2 TVs! Never stayed in a hotel room with 2 TVs before! It's comfortable and cosy. Internet access is via a LAN cable which one can get from the Reception or Housekeeping. But it's a hassle to keep signing in each time we want to check mail.

It's the same with the wifi access in the lobby and breakfast area. We have to sign in to the hotel network for each access. Woe to those of us who forgot our access code!

It's a good business hotel in the shopping district. It's about 15-20 mins walk to the Jonker street area.

  • Stayed June 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jill1230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hatten Hotel Melaka

Property: Hatten Hotel Melaka
Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 167 Hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hatten Hotel Melaka 4*
Number of rooms: 704
Official Description (provided by the hotel):
Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away. ... more   less 
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