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“New, Clean and simply awesome”

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Hatten Hotel Melaka
Ranked #13 of 168 Hotels in Melaka
Reviewed May 21, 2013

The whole experience started when we entered the hotel lobby. Check in was easy and fast, room size is huge with comfortable bed and pillow. Staffs were very friendly and accommodating.

Location couldnt be better than this, 10-15 mins walk to Jonkey street, Hatten square mall is attached to the hotel, Mahkota Parada is right next to it.

On the flip side, the hotel has over 700 rooms (from what i was told), and there was a long queue for buffet breakfast; but the wait is well worth it, food is good and variety is simply astonishing.

Pool is awesome, but got a little crowded in the evening when I was there. But nonetheless, if you have extra time to kill, check out the pool.

Comparing this with the other Melaka hotels that i have stay in before, this is way better, definitely the place to stay in Melaka.

Room Tip: Ask for a higher floor. We took a room facing the pool & city. Try to avoid 22nd floor as ther...
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  • Stayed: May 2013, traveled as a couple
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Thank neotv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 21, 2013

Traveling to Malacca quite frequently, we decided to try Hatten Hotel on our last visit. A new hotel, the rooms were large, comfortable and clean. Our request for a sea-facing room was also met, With two TVs in the room, one in the living area and one facing the bed, the kids were happy with their program and we were left in peace to watch what we wanted. Surprisingly, there is no wifi in the room, only plugged in connectivity, so that is quite inconvenient. We didn't even get to try the buffet breakfasts that came with our room rate as there was an extremely long line at 9am to get into the breakfast restaurant. The hotel obviously needs to do something about this, maybe open up another restaurant for breakfast as the number of people obviously could not be accommodated. Check-in is also relatively slow as there are way too many people checking in and out all at once. Luckily, Malacca is a mecca of delicious food so we had no problems getting our breakfast outside. The hotel is connected to a couple shopping malls, so there is easy access to restaurants and shopping as well. All in all, would go back for the spacious rooms at good prices, but have to be patient with service as it is slow and not able to accommodate number of people staying at the hotel.

Room Tip: Ask for sea-facing rooms.
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  • Stayed: May 2013, traveled with family
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1  Thank rayean88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2013

Went to Malacca for a 1 night trip! Booked a Junior Suite in this hotel. Nice, new hotel! Very spacious room, 2 LCD was a nice touch. My room had a view that's overlooking the pool! As it was a birthday trip for my girlfriend, the hotel actually gave her a birthday cake and it's very tasty! Breakfast spread is good with lots of choices.

Only complaint is the housekeeping staffs didn't actually check the minibar when cleaning and I found some moldy, rotten left over food that stinks the whole minibar.

Although the hotel is relatively new, some items in the room show signs of wear already but the good service rendered by the Reception is more than enough to compensate for this.

  • Stayed: May 2013, traveled as a couple
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1  Thank Ben5252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2013

It's new hotel, room is clean and luxurious, good location and link to the shopping mall, breakfast is ok, service is ok but it's hard to get a parking space there. It was took me about 15 mins to get a parking. Another thing is the some of lift can't read the access card and the lift is packed sometimes. =(

  • Stayed: May 2013, traveled as a couple
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1  Thank huiminsoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2013

The room is big and spacious. Perfect for families with its separate "living room" area with additional television. Ideal for parents snuggling in the bed watching their own choice of program and the kid indulging in the disney channel at the living room on the day bed.
Room is clean. Enough lighting in the room as some rooms in other hotels tends to be slightly dimmer.
Gym is overlooking the sea, providing a nice view while working out.
Breakfast selection is wide and delicious.
With the shopping malls like Pahlawan and Mahkota Parade surrounding, a mere 5 minutes walk to the revolving tower (Menara Taming Sari), another 5 minutes to the Melaka Maritime Museum and St. Pauls Hill and lastly just another 5 more minutes, it will take you to Jonker Walk where the street comes "alive" on a Saturday night with it's pasar malam.
Will choose this hotel when i re-visit Melaka the next round.

Room Tip: Choose room located at level 12 if you want to be on the same floor as the gym and pool for convenie...
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  • Stayed: May 2013, traveled with friends
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1  Thank KelineT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2013 via mobile

Everything was great: customer service, room, value, location. Satisfied. Being a very choosy person, it's very difficult to get me complimenting a hotel like this. So it's got to be really good that I am giving such a review.

  • Stayed: May 2013
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1  Thank CocoHong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2013 via mobile

The hotel is indeed a very luxurious one since its new. The location is perfect for tourists. The breakfast is superb. The only downfall is the staff service especially in the check in and check out counter. The service is very slow and as a result the guests have to wait in line. The wifi is also only available in the reception area even if they said its hotel-wide because when I arrived in my room the wifi is undetectable.

  • Stayed: April 2013
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Thank yangpi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hatten Hotel Melaka

Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Phone Number:
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 168 Hotels in Melaka
Price Range: $49 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hatten Hotel Melaka 4*
Number of rooms: 704
Official Description (provided by the hotel):
Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away. ... more   less 
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