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Hatten Hotel Melaka
Ranked #12 of 167 Hotels in Melaka
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Value for money”
Reviewed May 14, 2013

It was my first stay at the hotel, my what a good first impression! The sea view room was awesome. Spacious room for the price we paid & plus they have 2 LCD TVs which pretty rare. Love the breakfast buffet. Very helpful and considerate staff as well.

Room Tip: choose corner rooms as it's spacious and request for a sea view room, it's worth it
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redruby_2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,249 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (541)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
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  • Russian first
  • Spanish first
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English first
Kuala Lumpur, Malaysia
1 review
Reviewed May 13, 2013

This hotel is quite new and I'm giving a try to stay in this hotel. Interior of this hotel is superb and luxury feel. Even my daughter aged 1 years old also looks so happy when she entering the hotel room for the first day. Price also reasonable and will come back to this hotel for next trip in future.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JojoYH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 12, 2013

We were very impressed with the room. Refreshing concept. It has two televisions in the room. The view from our room was beautiful. The swimming pool was cool too; it has wadding area at the adult pool where kids can still play around while the adult swim and it also has a separate kids pool. The hotel has a link bridge to two shopping mall. Breakfast good. We went to the coral wonderland and also walked to the Taming Sari Tower. We definitely would come back to this hotel in the future.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelling_mom07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 12, 2013

This is our 1st time staying at Hatten since it is a newly opened hotel and below are my reviews of the hotel:

1) Checking In
Arrived at the hotel at 1pm. Rooms were not ready. Went for our lunch and returned at about 4pm and rooms were still not ready. We had to speak to the front desk manager before they were able to give us our rooms. We had also requested for double rooms but were given twin rooms.

2) Bad Service
Front desk staff were not very well trained and some not friendly at all.

3) Housekeeping Slow
My room had no toilet paper and had to call the housekeeping 3 times before they delivered it to us. My friend's room air con was not working & bathroom was choked too. Also had to call housekeeping few times before they came to fix the problem.

4) Good Location
Location is good as it is near Makota Parade & Palawan Shopping Cantre. Walking distance to Jonker Street too.

5) Large Variety Breakfast
Breakfast is not bad as there were alot of variety. However, as the hotel has a huge occupancy, please go early to avoid the long queues.

6) Rooms
Rooms are big & clean

Room Tip: Ask for rooms on higher floor as the lifts are always packed
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ting1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrow-in-Furness, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 11, 2013

Great hotel very nice facilities and staff very helpful,restaurant was very pricey but excellent quality,very close to all attractions and a big mall across the road highly reccomended!
Central location with easy access to the town.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robtorky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knonau, Switzerland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 11, 2013

this was my first stay in this hotel as before i always stayed in Equatorial and really liked it.
Hotel is very clean also room are very nice and equipped with 2 lcd tv on in the bedroom and other one in the living area.
Shower very spacious and clean and also breakfast is very good .

Great hotel

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CharlesG3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 8, 2013

I like this hotel for many reasons:

1. It's the best location you can get right in the middle of the city. Major attractions in the city are within walking distance for those that are geared to do a bit of walking. Otherwise you can easily hire a cab.
2. This is a brand new hotel. So everything is clean. My room had a partial view of the Straits of Malacca.
3. The rooms are exceptionally big. And you have two LCD tvs in each room which is uncommon.
4. Check In was done in a jiffy even though the weekend crowd was big.
5. The staff was generally likeable.
6. Breakfast selection was very good. You have a choice of Asian or Western cuisines.
7. Overall, it is really value for money.

Unfortunately during my stay, my room had a bad leak from the manhole at wee hours of the morning. As my baby was asleep, I didn't call for help and left the water dripping. The next morning, I called the Manager and explained to her what happened. Within minutes she came with her maintenance engineer. They found out that the leak came from the sewage pipe. To avoid me and my family any inconvenience, she immediately gave me a new upgraded room and extended my check out time to 5.00pm. Now this is what good service is all about.

I am very impressed with my stay and their great hospitality.

Certainly my top choice of hotel in Melaka now.

Room Tip: Ask for a room with the Straits view.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danaliff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hatten Hotel Melaka

Property: Hatten Hotel Melaka
Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 167 Hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hatten Hotel Melaka 4*
Number of rooms: 704
Official Description (provided by the hotel):
Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away. ... more   less 
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