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“Good Location”

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Hatten Hotel Melaka
Ranked #12 of 166 Hotels in Melaka
Singapore, Singapore
Level 4 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good Location”
Reviewed March 12, 2013

This was my first stay at Hatten with my partner. Looks really grand but the check-in counter service is so slow that I have to wait 30 mins even though there were a total of 5 counters. The Lift is also surprisingly slow. However, the room is spacious and clean and has two TVs with seperate living and sleeping area. Try to go for your breakfast at 8am on weekends as the queue will be superb long at 9am. Very convenient location when it comes to shopping at the malls but walking to Jonker street takes about 15-20mins.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jams17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,359 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (560)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore
Level 5 Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 10, 2013 via mobile

My wife & I decided to try Hatten Hotel instead of Equatorial Hotel (Have been Equatorial Hotel regulars since 2010)... Hatten Hotel didn't disappoint us instead impressed us from the moment we stepped into the lobby...

Reception - Friendly & fast as we reached here at 2pm. Check in was fast. We booked thru Agoda.com. We booked Deluxe Room...

Rooms - Very clean with modernised ammneties... No wifi but not a problem to us...

Facilities - They have a considerable small adult pool plus a mini kids pool, excellent gym, wonderful spa (H Spa/Prices were very affordable with good masseuse) & restaurants. They have a linkway to nearby shopping centres like Mahkota Parade & Dataran Melaka...

Staffs - Very friendly, top notch service providers, honest (Gave tips to the room service guy but he rejected. He took it after I insist as a reward for his good service) all staffs never failed to stand & greet us through out...

A gd hotel with affordable rates... Too bad Equatorial,Hatten will be our regular hotel stay in Melaka in near future...

Fyi,you can't really smoke at most places in Melaka as they are gazetted by the local government.

A recommendation for family,couple & for those looking for a short retreat here.

In fact,as I put up this review, we are still at Melaka...

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank IMKH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jurong, Singapore
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 8, 2013

High ceiling lobby usually means luxurious hotel.
Check-in is slow and staffs are usually not smiling :(
Rooms are huge and bed is very very very comfortable!
Breakfast area is messy and food is sub par
Room service is unexpectedly good !

Room Tip: Request city view or seaview. Pool view is not directly infront, partially blocked.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bennyzhong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 8, 2013

Checked in on a Monday. Check in was a breeze not much people. Room was clean. Great location if you want to visit historical sites. Walking distance from most historical sites. Don't have to worry much about food. Two big shopping complex around Mahkota Parade and Hatten Square. Lots of food oulets there. Stayed there as I wanted to just across to the Coral Wonderland. So I just park my car in the carpark and walk around. Don't need to tackle the crazy Melaka Jam

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Azmil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 7, 2013

Great point for Hatten Hotel:

1. Link bridge to Dataran Pahlawan Shopping Mall and Mahkota Parade
2. Walking distance to Dataran Pahlawan, A Famosa, museum etc (approx. 10 mins walk)
3. 15-20 mins walk to Jonker Street (further but at least we don't need to buy parking tickets etc-just park your car at hotel parking)
4. Deluxe Room-very spacious room. Got partition (bedroom and living hall) with 2 tv.
5. Toilet very clean
6. Near to Jalan-jalan Cari Makan recommended restaurants-10 mins walk

So-so:
1. Hotel parking - sharing with Hatten shopping complex, we only can find parking in level 8
2. Front counter quite slow and need improvement
3. Breakfast just ok, more to continental and chinese style as my expectation it should be more on local cuisine e.g.: nyonya kuih, Malay food etc...

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fwfara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Batu Caves, Malaysia
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 4, 2013

This is my second visit. The first time I came, it hasn't finish its' renovation. Now, here's the summary :

- Great location
- Grand arrival hall
- Fantastic service
- Value for money
- Breakfast is great, still!
- I stayed in a Junior Suite, it comes with a pool view
- Steam & sauna available (which is well-maintained)
- We checked-out at 1200hrs, however when we requested the parking ticket to be complimentary until 1800hrs, they are able to do it.

Well, since this is my second visit, it is obvious that I'm satisfied with this hotel. I will definitely visit Hatten again =)

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NoelXY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 3 Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 4, 2013

One night staying, love the room very much, spacious, with 2 LCD TVs, the bed is big and comfortable. The pool is wonderful too. Special credit to the customer service provided by front desk, I reached there earlier than check in time, they take initiative to change the room for me to avoid long waiting. This hotel will be my choice when I travel to Melaka again.

Room Tip: Request for higher floor, nicer view.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Min099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hatten Hotel Melaka

Property: Hatten Hotel Melaka
Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 166 Hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hatten Hotel Melaka 4*
Number of rooms: 704
Official Description (provided by the hotel):
Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away. ... more   less 
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