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Wana Riverside Hotel
Ranked #112 of 168 Hotels in Melaka
Reviewed March 22, 2014

I never stay this hotel. But I will need to give a big big compliment to the staff over this hotel, especially Ms. Kulam.

I was booking this hotel on behalf of my friend. Her parents and friends were about visiting Melaka for 4 nights. They are O.K.U (deaf-mute) group of people. Ms. Kulam took a good care of them and very compromising when they requested to cancel one room on the spot.

Guys please take consideration of this hotel whenever you are visiting Melaka :)

Stayed: March 2014, traveled with friends
2  Thank Alex_Siow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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112 - 118 of 268 reviews

Reviewed March 17, 2014

The hotel is perfectly situated in Melaka with only 10 minutes walk down the river to get to Chinatown or Jonker walk in Melaka.
The price is very low, so they delivered exactly what was expected however the aircon in the room was very noisy and not very efficient. And I had no warm water when i was taking a shower around 9AM. Maybe i was up too late.
The room was clean and had a great view.
There was breakfast, but it was very basic.

I won't complain too much, cause when you're in Melaka you wont be staying in the room for long anyway. They should fix the aircon though.

Room Tip: I got a room ending on a even number and it had a great view. Ask for a high floor with even number...
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  • Stayed: March 2014, traveled with family
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Thank TorAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2014 via mobile

When we arrived we were checked-in to our room in less than 10 minutes.

Room was okay. Bed sheets were dirty.

Breakfast was good; their fruits were nice but if you're not fond of Malaysian cuisine then you can suffice on omelette and bread w/ jam, butter.

Staff was helpful. Location was good.

  • Stayed: August 2013
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Thank ayeshaharoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2014

Hotel is right in the middle of the town. The room was large and good with basic facilities, good breakfast and friendly staff. I got the room facing the Melaka River and viewed at the famous Melaka River Cruise boat passing by. Good for budget traveler and probably the best option to stay in its category. I hope the satellite TV should have more channels.

  • Stayed: February 2014, traveled on business
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1  Thank Mawie_City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2014

We were here to accompany a friend from Thailand. Since he has booked this hotel through a travel agency, we just followed.In spite of all the negative recent review i read from some other reviewers from TripAdvisor, we were very happy with what we encountered for our 2 days 1 night stay.
First, the check in was smooth, then were given an early check in because it is a weekday, they have empty room available. We got room number 708. It was clean and comfortable, nice view overlooking the Melaka River and the Straits of Melaka from a far. The location is just great. We just strolled along the Melaka River which is just beside the hotel as it is situated at the riverbank. We can even buy the River Cruise ticket at the hotel counter and the pick up time from the hotel is at 9am, 3pm and 8pm. The ticker is very cheap: MYR10 for local & MYR15 for non citizen.
We walked across the bridge (Jambatan Pasar) about a few hundreds meters from the hotel and continue walking... and there is the historical center of Melaka civilization. If you like antiques and local cuisine, this is like heaven for you, The Jonker Walk. If you visit this place during the weekends (Friday to Sunday), you can explore the night market here.
In the evening, we crossed the Jambatan Hang Tuah to the open air cafe opposite the hotel to enjoy dinner, music and a few drinks. We feel so relax being embraced by the beautiful surrounding of Melaka River at night.

Room Tip: Choose the rooms on higher level, this hotel has 9 levels, 7 and above will give you a better view...
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  • Stayed: February 2014, traveled as a couple
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1  Thank Selina7155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2014

the rates were 99 MYR without breakfast and tht was a good deal as this is definately more tha 3* and nearly a 4* property...not far from the city centre, it is worth staying...and it is right on the banks of the river so good option to stroll around..would recommend this place fr budget travellers

  • Stayed: January 2014, traveled as a couple
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1  Thank ayush a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2014

I would actually rate this hotel between Poor and Average. This is a hotel without additional facilities - no swimming pool, no gym. There are plenty of meeting rooms on the 2nd floor, a coffee house/restaurant and a karaoke place on the Ground floor.

Generally the hotel is kept quite clean. Some signs of refurbishment, but poorly done renovation - in the meeting rooms you can see marks of paint, thin walls.

Pro's
1. it's by the riverside, walking distance to Jonker Street. If you don't mind walking, you can also reach most of the main museums and attractions
2. LCD TV in the room - with a good selection of channels - Disney, BBC, local TV stations, AXN
3. small fridge provided in the room
4. Staff are polite and courteous towards guests

Con's
1. not much in the very near vicinity to the hotel - there's not convenience shop in say 2 minutes walk.
2. rooms are refurbished.. bed sheets look new.. but have spots of old stains!
3. service is not attentive enough - I called for the sheets in my room to be changed.. nothing was done until another reminder, and the new sheet had stain too
4. staff are not well trained, not professional. reception counter staff was very polite speaking to me, but when he finished speaking to me, he made a phone call and spoke quite rudely to another hotel staff - while I was still at the counter!! to me, politeness should be maintained no matter who you speak to.
5. The air conditioning is loud.. they use central air conditioning - if you are a very light sleeper bring ear plugs. I'm quite a light sleeper, I had some trouble falling asleep
6. Depending on the price you pay... you may be paying too much for a hotel without extra facilities - not a good idea for a holiday with kids - you'd want the kids to have an area to play in, like a swimming pool - but this hotel doesn't have one.

Average points
1. Food is OK. Not too bad. Breakfast selection is average or below average of what you'd find at a typical Malaysian 3 star hotel - nasi lemak, mee goreng, bread toasting station, cereals and milk, juice made from concentrate, porridge. There's also a staff at the egg counter, to make eggs to your request.

Room Tip: Choose the river view rooms
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  • Stayed: February 2014, traveled on business
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Thank milvoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wana Riverside Hotel

Address: No. 2 Jalan Munshi Abdullah, Melaka 75100, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Hotel Style:
Ranked #112 of 168 Hotels in Melaka
Price Range: $73 - $703 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wana Riverside Hotel 3*
Number of rooms: 170
Official Description (provided by the hotel):
The Wana Riverside Hotel is centrally located by the Melaka River in the heart of the UNESCO World Heritage Site, a title bestowed in July 2008. Rich in history, culture and diverse cuisine, Melaka which dates back to the 1400's, is a melting pot of Malay, Chinese, Indian and European influences that reflects the essence of modern Malaysia. Melaka is truly unique in what it has to offer and whether it is for business or pleasure, the Wana Riverside Hotel is central to an enjoyable stay. ... more   less 
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