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“Good place to stay”

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Wana Riverside Hotel
Ranked #107 of 166 Hotels in Melaka
Level 6 Contributor
104 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Good place to stay”
Reviewed March 3, 2013 via mobile

The room is clean and big enough . Staffs are friendly and the breakfast was ok . Good wifi speed . Recommend !
The air-cond is abit noisy as it needs to warm up . That's the weirdest thing I've seen in a hotel .

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Samuelang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWanaRiverside, General Manager at Wana Riverside Hotel, responded to this review, March 15, 2013
Dear Mr. Ang,

Thank you very much for your valuable feedback on your stay with us recently.

I am glad to note that you enjoyed your stay with us except for the noisy air - con.

We will look into this and see that it is rectified. It is with positive feedback like that that we are able to imporve our services to serve you better.

Meanwhile, we look forward to welcoming you back to BEST WESTERN Wana Riverside Hotel on your next visit to Melaka.

Thank you and best regards

Ravi Firdaus, Mr.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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266 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
Singapore, Singapore
Level 5 Contributor
96 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed March 2, 2013

The hotel is good, generally it is clean, and very easy to walk to jonker. It has nice view of the city and next to the river. Breakfast and free wifi is excellent. We got our request to have double bed for each room, and it is next to each other. However when we checked in, one of the room has strong smoke smell, it seems like the previous stayer smoke alot, eventhough it is a Non-Smoking floor. I don't have time to make a complain as it was late night, and thus just open the window to get fresh air, it helps a bit only. During that time, there was also loud music from outside, which only stops after midnight. It disrupts my family's sleep time. For the price that was paid, i think this is a not so great deal after all.

Room Tip: Choose room with River View
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ferry_mulyadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWanaRiverside, General Manager at Wana Riverside Hotel, responded to this review, March 15, 2013
Dear Mr. Mulyadi,

Thank you very much for taking the time to give us your feedback on your stay with us recently.

My apologies on the cigarette smell in your room as though we have designated Non - Smoking floors but sometimes we do have cases of guests smoking in their rooms. As for the external music, we have been informing the operator to lower down the volume of the misuc but as it is not in the premises of the hotel, we cannot force them to stop the music.

I do sincerely hope that you will consider staying with us on your next visit to Melaka and we will do our best to allocate you a room far away from the external music.

Thank you and best regards

Ravi Firdaus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penang, Malaysia
Level 4 Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 27, 2013

The room was clean and spacious unlike most hotels. The view of the Malacca river with its cruising boats was pleasant to the eye. The "Malacca Eye" was within walking distance. One could take a boat ride easily as well. The air conditioning in the room functioned well. Beds were comfortable. Tv worked well. Room had a clock radio with alarm built in. Coffee and tea facilities were nice. The bath tub was a bit too high so one had to watch out that one does not trip and fall on the floor while getting in or out. The slippery floor made it all the more hazardous to get out of the bath tub. You have to use the tub because the shower is in there. Water pressure was good but it was very difficult to get the balance correct between hot and cold! Either you got cooked or chilled! Breakfast was about the same every day and was adequate but not sumptuous or extravagant. The coffee was devoid of taste - every day. Car parking lots are not too many - only at the basement - and slightly difficult to negotiate the bends. Despite all that I would still recommend it. Quiet location. You could walk to most of the nearby places without having to get a taxi. Reasonably priced.

Room Tip: Get a room that is higher up but faces the river. You can spend hours looking at the boats and also...
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank palani47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWanaRiverside, General Manager at Wana Riverside Hotel, responded to this review, March 15, 2013
Dear Mr. Palani,

Thank you very much for taking the time to give us your feedback on your stay with us recently.

We have noted your points on the coffee and breakfast and will do our best to improve and your comments will assist us to note the areas that we are lacking.

We look forward to welcoming you back to to BEST WESTERN Wana Riverside Hotel Melaka

Thank you and best regards

Ravi Firdaus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 25, 2013

We have a wonderful 3 days 2 night stay with excellent service and wonderful staff and good buffet breakfast. Room was good with very good bed, amenities plus good selection of TV channels. Nice hotel, indeed. I will be back there again.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jefferi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWanaRiverside, General Manager at Wana Riverside Hotel, responded to this review, February 25, 2013
Dear Mr. Jefferi,

Thank you very much for taking the time to give us your feedback on your recent stay with us.

I am pleased to note that my team exceeded your expectations and provided with excellent service and facilities.

We look forward to welcoming you again to BEST WESTERN Wana Riverside Hotel on your next visit to Melaka.

Thank you and best regards

Ravi Firdaus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 5 Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed February 10, 2013

We stayed here for one night and were really pleased with the great value for money that this hotel represents. The location is excellent - overlooking the river, and just 10 minutes walk from Jonker Street. The rooms are huge, generally well maintained and the bed was comfortable. It's hard to find faults at this price level - a nice find and I'd definitely be very happy to stay at this hotel again in the future.

The breakfast was really good - a large buffet selection and they even arranged a huge plate of vegetarian fried rice for us on request when we mentioned that we were all vegetarians. This was a really nice gesture.

Room Tip: All the rooms appear to be of a good size - would recommend the standard rooms, they represent excel...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neilmadhvani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWanaRiverside, General Manager at Wana Riverside Hotel, responded to this review, February 15, 2013
Dear Mr. Madvhani,

Thank you very much for taking the time to write a comment on your stay here with us recently.

I am most pleased to note that you had an enjoyable stay and that my staff went the extra mile to provide you with a vegetarian dish upon request.

I look forward to welcoming you here again soon

Thank you and best regards

Ravi Firdaus, Mr.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuching, Malaysia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 2, 2013

Stayed for one night....room price is reasonable with all the well accepted amenities. Coffee house is a bit small but the food spread for buffet breakfast was okay. Food was good. Staff friendly and very helpful. Out of all the only thing that this hotel need too have is.......SWIMMING POOL.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arie95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWanaRiverside, General Manager at Wana Riverside Hotel, responded to this review, February 18, 2013
Dear Guest,

Thank you for taking the time to write a comment about your stay with us recently.

We are looking into your positive comments for our improvement and look forward to welcoming you here agin soon

Thank you and best regards

Ravi Firdaus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 27, 2013

We stayed here one night. Good location. Able to step out into the the Riverside walk way directly from the hotel, which provides easy access to most of the places we wanted to visit. Room was good with all the needed accessories. Though we took a city view, we were able to have a view of the river and the "Eye Of Melaka".
Breakfast is good. Only negative point- the electricity was out for about 30-40mins as soon as we came back to hotel and they did not have an emergency generator to provide the electricity back soon.

Room Tip: Higher floor rooms have less street noise. Dont pay for river side view room. Not worth the extra p...
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anju_Pratim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWanaRiverside, General Manager at Wana Riverside Hotel, responded to this review, February 16, 2013
Dear Sir / Madam,

Thank you very much for taking the time to give us your feedback on your stay with us recently.
We are pleased to note that you had an enjoyable stay with us and apologise for the shortcoming in the electricity.

It is with comments like that that we are able to upgrade our services to serve our guests better in the future.

We look forward to welcoming you here again soon

Thank you and best regards

Ravi Firdaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wana Riverside Hotel

Property: Wana Riverside Hotel
Address: No. 2 Jalan Munshi Abdullah, Melaka 75100, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Hotel Style:
Ranked #107 of 166 Hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wana Riverside Hotel 3*
Number of rooms: 170
Official Description (provided by the hotel):
The Wana Riverside Hotel is centrally located by the Melaka River in the heart of the UNESCO World Heritage Site, a title bestowed in July 2008. Rich in history, culture and diverse cuisine, Melaka which dates back to the 1400's, is a melting pot of Malay, Chinese, Indian and European influences that reflects the essence of modern Malaysia. Melaka is truly unique in what it has to offer and whether it is for business or pleasure, the Wana Riverside Hotel is central to an enjoyable stay. ... more   less 
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