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“Above Average and Strategic”
Review of Marvelux Hotel

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Marvelux Hotel
Ranked #42 of 166 Hotels in Melaka
malaysia
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Above Average and Strategic”
Reviewed December 30, 2011

We traveled down to Malacca on 11 Dec with 3 rooms booked.
Do take note: No connecting rooms

The hotel was launched on 11 Nov 2011,(11-11-11), so relatively it's quite new, so they are still plenty of rooms services can be improve further though i don't know where else it need to look into consider this is a 3 star hotel.

Check-in and Check-out was a breeze.

The friendly security guard is your bell boy also in case you need someone to take your luggage up.

There's no kids playground and no swimming pool. the whole hotel design is more like a conversion from adjacent shop office lot, it was done nicely and flawless to say.

our room with a sea view/partial city view with on-going construction site at the opposite road, so bear in mind some rooms unit will hear the construction piling work sounds.

location wise is strategic, with just 5 minutes drive to jonker street and Mahkota parade mall.

if you are not driving, the hotel does provide shuttle van service at designated hours to serve you to places of interest at no charge.

one particular thing about the rooms corridor is the wall is not solidly sound proof enough, you can hear footsteps, kids running, people chatting from inside.

rest of the room facilities, kettle, coffee,tea,mineral water available, so does the basic needs in bathroom.

take note: there is no mini bar fridge but comes with big LCD TV on the wall.

Free breakfast is provided at next door restaurant, food serving is Malaysian style and decency enough. you don't expect much from 3 star hotel.

will stay again in future.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank blackberrymaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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154 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Any
English first
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 26, 2011

We stayed 2 nights in the family room. We were greeted warmly by the doorman. Check in/out was a breeze and front desk staff was friendly and efficient.

We were well pleased with the comfort and cleanliness of the room. As it is still a very new hotel, everything was new. We like the room layout of the spacious family room with two king size beds, a living room area with sofas, 2 LCD TVs and a balcony. The bathroom however lacked a few toiletries like toilet paper, soap/bath foam and towels and we had to ask for them from housekeeping on BOTH days. The male Bangedesh cleaners were not efficient workers obviously. Staff training is lacking here.

The 2 lifts however in the lobby are very slow and are not functioning that well as you have to press and hold the buttons quite a while to close the doors. Also the hotel staff is sharing the same lifts with the hotel guests, even the cleaners bringing down dirty laundry and rubbish. I was rather disconcerted. Most of the time the staff did not greet or acknowledge hotel guests using the same lifts with them.

Breakfast provided is decent enough though there was not much variety.

Location of hotel is quite away from the hustle and bustle of the city as it's surrounding areas are still under construction. However, if you drive and you are going to Jonker street from the hotel and back, it's real fast and convenient.

Overall I would rate this hotel a value for money stay. The rates are reasonable and the rooms are pleasant and clean. Staff training needs to be reinforced though. That apart, we enjoyed our stay at this pleasant and cosy hotel and will return again in future.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ganadeline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 19, 2011

Stayed only for one night. Hotel room was very acceptable; clean, comfortable beds, bottled water, fantastic rain shower and sea view! There was ample parking space around the hotel. Reception was bright and bling! Location was good and quiet although you would need a car to go anywhere which was not a problem as there was a shuttle bus. Breakfast was not good ; lacking in quality and limited choice. However to be fair, the price of this hotel per night is far less than most in Malacca.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hotval88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 29, 2011

We stayed here for one night only for a short getaway from Kuala Lumpur. The hotel is new so its clean and the rooms are simple and confortable. The service was good with seamless check-in and check out. The restaurant downstairs is very well priced, with friendly staff and a good variety of food for lunch. No alcoholic drinks are served there so we didn't have dinner there. The breakfast was very dissapointing though. The hotel is only a short drive to the city centre BUT on long weekends the traffic is horrible so a lot of time is wasted driving. For busy long weekends I would prefer to be within walking distance of city centre. My biggest problem was that the rooms have poor sound insulation - I could hear the guy in the next room coughing, answering the phone etc. The sound from the corridors also carried more than what I would expect. I would recommend this hotel as a base to explore the city but it doesn't have many amenities and not quiet enough for a lounging holiday.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kholofelo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
191 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed November 28, 2011

Stayed here for 1 night after the official opening. Hotel looks new and counter staff seems inexperience and does not know how to greet n smile. Rooms have no fridge and a open concept wall robe. Air con is a single unit and is very cold n powerful. As the surrounding area is newly develop, there is nothing much to see n do unless you drive to the city centre which is about 5-8 mins drive away. They provide free wifi but signal is only available at the lobby. Overall it is a no frills hotel n if you are looking for more stay somewhere else.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VinceVW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KL
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 27, 2011

Stayed in this hotel overnight on 19th December. Booked the room online and requested for a double bed deluxe and when me and my partner arrived to check in we were informed that our double bed request was not available and they only had a two single bed room available. Very disgruntling as I had booked the room two weeks in advance and specifically requested for what I wanted. Telling us that it was fully booked is not an excuse to turn down my advance request. Period.
Secondly, the lighting in the room is horrible. No doubt the wall colourings are funky and hip but to think that interior designers did not consider lighting combination is another minus point. Not reading friendly for sure.
The most disheartening thing was that the new YORK air conditioning is SO BAD. Weather that weekend in Malacca was scorching and we were not one bit comfortable in the room. With temp turned to the lowest (16 degrees celcius), it still felt stuffy and it is seriously a problem with the AC unit. Complained to the front desk and all they did was smile and said it will be looked into. Popped out to town hoping that someone will look into and when we returned it was still the same!
Breakfast was horrible. Utterly cheap stuff used to feed the guests considering how much the room rates cost.
Definitely would not consider this hotel during my next trip to Malacca. Many other hotels to pick from in town, the nearest to this being Holiday Inn which is about 1KM down the street.
Cheers.

Room Tip: Sorry folks, too disgruntled to even suggest this place.
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank genericsoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Melaka hotels

kulai, Malaysia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 22, 2011

The hotel is new and clean. The check in process is smooth and we were allowed to check in before 2pm. But the security staff in front of the lobby didnt seem to be friendly and he didnt offer to help us to push open the door to allow us to enter. he just sat there looking at us without doing anything

The room is not very spacious eventhough we are booking for 3 persons room. The room doesnt have tissue provided, the TV set is located at the side of the wall instead of at the center of the wall, it seems to be weird to look at the TV that way.

There is a small balcony for us to see the outside scenery. Because the hotel is located near to the Melaka strait, we can see beautiful scene of that strait. But I think it is better for the hotel to provide some chairs at the balcony or in the room so that we can sit and relax while enjoying the beautiful scenery.

The buffet breakfast provided by the hotel is just average. No much variety and the refill of food is slow.

Room Tip: Higher level rooms would be better because you can get a good view of melaka strait
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jfm9513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marvelux Hotel

Property: Marvelux Hotel
Address: No. 6 Jalan KLU 1 | Taman Kota Laksamana Utama, Melaka 75200, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Fitness Center with Gym / Workout Room Restaurant Shuttle Bus service
Hotel Style:
Ranked #42 of 166 Hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marvelux Hotel 3*
Number of rooms: 100
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