The place is centrally located, it has decent but basic rooms and a free breakfast that caters for Asian and Western tastes. It is good money for value, and perfect for budget travellers or families that don't want to expend too much money while in Malacca. It is an unpretentious cheap hotel that really offers a comfortable room and bed, and has a decent set of toiletries.The place has many local eateries (an Indian and a Chinese) at two seconds, and many shops around, and is 10 minutes walking distance from the city centre, and has the wonderful riverside at 3 minutes. Most of the staff were really lovely and helpful, always ready to help, especially Theresa in the morning and the young guys in the afternoon.
Going to the not so good things, the toilet is tiny, even for a small person The shower is not separated from the rest, so once you take a shower the whole toilet and bathroom area is wet. I missed some tissues in the room and notepad and pen, which shouldn't be that difficult to include in the rooms.
There was a pungent smell in my room, that persisted despite the opening of the window. I am not sure if coming from the carpet or from the plastic blind curtains.
The fridge seems to get off once you leave the room and remove the card from its slot, so drinks are warm if you pass a few hours or the whole day out, and you cannot keep anything in.
There was a problem in my second night at the hotel, that affected all guests. There was a group of teens travelling with a bus that spend from 11pm to 3-4am shouting, slamming doors, running up and down the stairs, put the music loud, collapsed the lift. Teenagers are like that everywhere in the world. However, I expect the hotel to have and implement policies that make sure that these things don't happen, or if happening to put a stop to them. Nobody from the hotel put a stop to them. I think that is unacceptable.
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- Also Known As:
- Hotel Hallmark Melaka